This is our second experience with Jacada and we will not hesitate to recommend this company to anyone. We have been blown away by the beauty of our various itineraries, the kindness of our guides, the incredible hotels and restaurants picked for us. Everything has been perfect from the moment we sat in the plane at JFK airport to the moment with returned back to the US.
03rd April 2018
Jacada Travel exceeded all of our expectations during our recent vacation in Japan. Their planning and scheduling reflected an accurate, perceptive understanding of our family's wishes. Jacada's execution was flawless. We were spoiled daily with top guides, detailed instructions and helpful tips. As the trip proceeded, it became obvious that Jacada put in a lot of hard work and skilled planning behind the scenes to make our trip easy, luxurious and a truly memorable experience.
05th April 2018
We had an outstanding custom tour in Japan planned by Kate and her team right during the cherry blossom!
06th April 2018
Japan Trip : Delivered all commitments before the trip. Excellent experience with all aspects.
15th May 2018
Our family trip to Japan was absolutely perfect. The planning process was super easy and very well tailored. During the trip, the Jacada team was super responsive to changes and made great last minute recommendations when we wanted to change. The guides were fabulous in terms of knowledgeable and helpful but also gave us the space we wanted. It proved to be our most enjoyable family trip of many that we've done!
11th July 2018
Jacada organized a fabulous trip to Japan for us this September. It was seamless in everyday from our accommodations, guides, drivers to the choice of places to visit and eat. We were extremely impressed with the gracious communication during the planning of the trip all the way through to the end. THANK YOU JACADA
30th October 2017
From the day I contacted them, from New York, and told them that I wanted to go back to Japan on a trip centered around Naoshima the art island, they listened to me, ask for my preferences for food, hotel etc....
I knew it would be expensive, because I chose only 5 stars hotels and the best around, but it was worth it, worth every penny. I travel alone, so I enjoy spoiling me. Their local correspondant was very efficient in changing a plan when i wanted, and i had first class guides (english speaking) and drivers. I felt like a princess. In every hotel i had a little note from Jacada, and at Benesse house (Naoshima island), they knew that i wouldn't be able to have room service, so they gifted me with wine and nibbles. I thought it was a sweet gesture.
I would definitely recommend them. I lived in UK for 5 years, and I always though that the brits were the best for travel, very precise, very stylish.
Thank you again Jacada team. I will see you again!
15th June 2017
Kate and others at Jacada listened when we told them what we wanted to do in Japan. Many of the requests were unusual. Kate made sure we knew what we were asking for and then planned a trip to accomplish it. Listening is not always something travel planners do.
The execution of the trip was flawless. Each guide was not only knowledgeable but went to great lengths to make sure we were doing and seeing the things we wanted.
We have already planned our next trip with Jacada!
17th June 2016
Jacada Travel designed a 2 week trip to Thailand and Japan for us. They took care of every detail including luxury accommodations, English speaking tour guides, transfers, and even dinner reservations. The trip was perfectly done and we did Not have to do a thing except enjoy! We definitely plan to use them again and we would not hesitate to recommend their services!
21st June 2016
Two weeks in Japan - our second trip with Jacada. Great advice on where to go, what to do, where to stay. Lots of ideas and experiences we just wouldn't have found on our own. Terrific organisation and logistics on the ground. Really outstanding service and can't wait for our next trip!
15th January 2017
Jacada created a amazing first class experience for our family to visit Japan. I highly recommend this trip and Jacada to all.
My wife and I and our two teenage girls spent 3 nights in Tokyo, 1 in Hakone and 4 nights in Kyoto. The hotels were first class and the one night at a traditional Japanese inn in Hakone was a wonderful touch. The private tour guides were amazing everyday and made for a smooth transition to a new cultural experience.
Each day was planned out exceptionally well for us to maximize the places we could see. Importantly the guides were flexible enough that we could optimize our adventures on the fly to see everything we wanted. The guides had amazing knowledge, pointed us to truly fantastic food and culture and taught us so much.
Jacada's planning was impeccable from the moment we were picked up at the airport to when we left. The combination of big city (Tokyo, Osaka), country near Mt. Fuji (Hakone) and historical (Kyoto, Nara) was a perfect mix.
Thank you again for an amazing adventure and one of the most memorable trips we have ever taken.
06th January 2016