“Johnnie and Jacada are truly…”
Johnnie and Jacada are truly first-rate. Johnnie helped us arrange an unforgettable experience in East Africa, exploring Samburu, Masaai Mara, Nariboi, and Lake Malawi. Each was a stunning and wonderful destination, with experienced matched to our needs and travel style. I can hardly wait for my next Jacada trip!
Published 09th September 2019 on TrustPilot
Tom W
“Great trip”
Great trip, excellent customer service
Published 11th September 2019 on TrustPilot
Elizabeth
“Another wonderful trip organized by…”
Another wonderful trip organized by Jacada
Published 19th September 2019 on TrustPilot
Eric
“I wanted to take my wife on an Africa…”
I wanted to take my wife on an Africa Safari for her 60th birthday. I contact Jacada travel and was put in contact with Em Hunter who had lived in Africa. Em put together the best trip of our lives. I have traveled to all 7 continents but this trip ranks above all the rest. We were treated like royalty at ever location we visited and transitioning between camps was smooth and flawless. I have nothing but good things to say about Em and Jacada. They made the trip incredible.
Published 27th September 2019 on TrustPilot
Robert
“Great experience”
Great experience. the trip was organised in an excellent way. Everything was great. Really pleased.
Published 02nd October 2019 on TrustPilot
Abdul Gundru
“Another exceptional Jacada experience!”
This was my second travel experience with Jacada. Last fall my husband and I visited South America, which included travel to the Galapagos Islands and Machu Picchu and I have now just returned from a gorilla trekking adventure in Rwanda and safari in Kenya with my adult daughter. My first experience with Jacada was beyond expectations and the second certainly did not disappoint. Rebecca’s service was exceptional from our very first contact. She tailored the trip exactly to our needs, wishes and budget and offered helpful tips and suggestions to make the trip as memorable as possible. She even included thoughtful gifts for my daughter’s young children that were related to our visit to the Elephant Orphanage in Nairobi. The itinerary, internal flights and transfer pick -ups were seamless so that it was a completely stress free holiday. Her accommodation suggestions were superb. We were fortunate to be one of Jacada’s first guests to the newly opened Sangita in Rwanda and it was stunning! Rebecca and extended Jacada staff as well our knowledgeable, professional and friendly guides and lodge staff all worked together to create unforgettable memories for my daughter and myself. I will definitely be booking a third trip with Jacada..
Published 04th October 2019 on TrustPilot
Catherine
“My husband and I finally checked off…”
My husband and I finally checked off one of our bucket list items with the wonderful help of Kit from Jacada Travel. Their highly personalized and professional level of service exceeded our expectations and made things extremely easy for us. I would highly recommend them to anyone who is looking for the perfect trip .
Published 15th October 2019 on TrustPilot
Michelle
“Emily organized an absolutely flawless…”
Emily organized an absolutely flawless safari in Kenya for our family of 4. She was communicative and really understood what we were looking for.
While there is no way to get around the crowds of tourists in the Masai Mara during the Great Migration, it was well worth it. This was our 6th safari in the continent of Africa, and Emily still managed to make it a unique experience. I would recommend all the properties that we stayed at.
Great job, Jacada! We will be back :)
Published 16th October 2019 on TrustPilot
MCF
“WOW!”
Rebecca was incredible to work with! She was so patient with all of our changes! She went to great lengths to make sure our trip was perfect. 10/10 would love to work with her again.
Published 16th October 2019 on TrustPilot
Loren
“Africa wedding and adventure”
We had an amazing trip including our wedding arranged by Tess at Jacada travel. The attention to detail and thought that went into every stop along the way was incredibly done. We are frequent travelers and have used other travel companies but none can compare. We will definitely use Jacada travel again.
Published 27th October 2019 on TrustPilot
April
“Amazing Experience”
Tessa was amazing! Every detail was taken care of. This was my first time to use a travel agency. I will definitely use Jacada again!!
Published 25th October 2019 on TrustPilot
Breeze
“Unforgettable Honeymoon!!”
We had the experience of a lifetime. Everything was arranged to perfection and Jacada paid attention to the tiniest detail. We had a wonderful, fun, sweet and most importantly safe honeymoon. Thank you Kit and your team for everything!! The little welcome notes at every hotel was a pleasant surprise!! Will definitely use Jacada again for our future trips! And will definitely recommend to our friends!
Published 15th August 2019 on TrustPilot
Hei & Manfi
“Great planning and follow up …”
Great planning and follow up Everything was perfect
Published 07th August 2019 on TrustPilot
C Germain
“Our trip to Africa was one of the best…”
Our trip to Africa was one of the best vacations that we’ve been on! Everything was well planned and it was an experience of a lifetime.
Published 12th July 2019 on TrustPilot
HF
“Our trip involved traveling to five…”
Our trip involved traveling to five different camps in Kenya and Tanzania, with multiple flights. Everything went perfectly. It was truly the trip of a lifetime.
Published 27th April 2019 on TrustPilot
Beverly
“Trip of a lifetime!!!!”
Our travel designer, Jonathan, offered excellent service and created a perfectly orchestrated package to exceed my family’s expectations. Before the trip, we received professionally created materials sharing our itinerary as well as excellent tips on travel (packing, visas, vaccinations, etc). The trip itself was flawless, we were always with a guide taking care of our every need. Flights, accommodations, and meals were all set - we just got to enjoy stress free. The actual locations chosen were superb and all the staff encountered along the way were kind, effective, and responsive. We would highly recommend Jacada and look forward to booking another journey with them.
Published 05th April 2019 on TrustPilot
Ayanna C
“Trip of a Lifetime”
Our trip ran like clockwork. It was very well organized and recommendations were spot on. Expectations were high and they were exceeded.
Published 22nd March 2019 on TrustPilot
Rick
“Jacada Travel”
Jacada Travel planned and co-ordinated our recent 2-week trip to Kenya. Their lodging and touring recommendations, planning, attention to every detail and follow-up was exceptional !! In a (beautiful) Country where logistics matter, we never for a moment felt alone.
We cannot overstate how happy we are with Jacada’s professionalism and service. We will use Jacada Travel again and again — we are happy to provide our HIGHEST recommendation that others travel with Jacada. Thanks to Johnny and his Team for an incredible travel experience.
Published 04th September 2018 on TrustPilot
Bradley Sherman (Toronto, Canada)
“Very well organized tour”
Very well organized tour. Was able to fit in everything we wanted during the fantastic trip
Published 31st August 2018 on TrustPilot
Oleksa
“Trip of a lifetime”
Jonny Humphreys and the team at Jacada did an amazing job of tailor making our trip of a lifetime to Kenya. Every detail from waking up to bedtime was meticulously planned. The lodges, camps , food , guides, game drives , were perfect for us. I’m looking forward to using
Jacada again for our next big adventure!!
Published 29th August 2018 on TrustPilot
Suzy
“Our family vacation to Kenya was so…”
Our family vacation to Kenya was so much more than I could have ever expected! As soon as we landed in Nairobi, Kenya we were treated like VIP, like family. Everything was planned perfectly but still very relaxing. We cant wait to go back to beautiful Kenya. Thank you Emily Hunter for making our vacation the best one ever.
Published 21st August 2018 on TrustPilot
Dana
“awesome 40 th anniversary trip.”
Great trip organized by Tess. Couple of small glitches, but on the whole we were treated like royalty.
A trip to remember.
Published 17th August 2018 on TrustPilot
Linda
“My daughter and I recently returned…”
My daughter and I recently returned from a trip of a lifetime to Kenya which we planned with Tess at the Cape Town Jacada branch. We have nothing but the highest level of thanks and appreciation to Tess and Jacada and all her Kenyan partners that we encountered throughout our stay!
We were fairly last minute travelers in terms of how far in advance many folk have to book the places and activities that were on our bucket list. Tess worked her magic, skills and connections to get us into Giraffe Manor and the camps that really suited our travelling profile.
Tess took the time in the beginning to really hear what we wanted to do, and then she used her thorough knowledge of the country, the Mara, and the kinds of accommodation available to set us up with an amazing fit. We absolutely loved all the places we stayed at, and I can see that Jacada carefully picks their Kenyan partners for their high standards in hospitality and experience. We came away with hearts bursting with gratitude for such a special trip.Tess and her team thoroughly prepared us for what to expect before we left and we had our own personal travel manual with all sorts of helpful info and tips. At every place we stayed, we found a thoughtful hand written notice from Tess. It was clear that she had really good relationships with the camp and lodge managers. She took care of a huge amount of planning in terms of multiple small aircraft flights and transfers, and getting around with a driver whether it was part of our initial itinerary or added in personal requests.I could not more strongly recommend using Tess and Jacada to make your dream trip come true. We were blown away at every level at the seamlessness of our trip, the attention to detail everywhere, the highest level of service and the professionalism and quality of guides and staff at all the places we went to.Thank you from the bottom of our hearts for providing us with a lifetime of memories!
Published 06th August 2018 on TrustPilot
Maxwell Maluhia DeSilva
“Every detail was attended too plus …”
Every detail was attended too plus more!
Since the safari camp follows the model of African safari tents I feel that they were one notch under and more pricey.
I expressed my honest opinion at the camp.
The biggest difference was alcohol beverages were not included. For what we paid this should be included as the Kenya Safari trip did.
Also, lighting in the tent needs to be changed. Much too dark I couldn’t find any of my items for days!
Published 02nd December 2017 on TrustPilot
Ilyse
“Took care of every detail!!!”
Jonny H. from Jacada took care of every detail in planning our last minute Safari to Kenya. We were greeted at each of the camps with notes from Jonny welcoming us. It was like having a knowledgeable friend traveling with us!
Published 18th August 2016 on TrustPilot
Catherine
“Dream Makers”
Our trip designed by Tess at Jacada Travel could not have been better. She took care of every detail and we were treated like royalty. She booked us into lodges that were gems and they had all the amenities that first class travelers should have. Tess was a dream to work with, listening to all our concerns and wishes. She was easy to contact and responded in a timely manner after hours. This trip turned out to be much more than we imagined it would be. We highly recommend Jacada Travel and be sure to ask for Tessa Van der Walt for your African trip.
Published 11th July 2014 on TrustPilot
Karl
“Jacada did an extraordinary job in creating an amazing trip to Africa”
What an amazing trip to Africa! Jacada designed a truly amazing itinerary for us and accommodated our unique requests while also planning a few unexpected extraordinary extras for us like a surprise birthday safari dinner campout under the stars in Malawi's MVuu park for our family and travel partners. Jacada exceeded our expectations for a luxury vacation in Africa: where we visited Rwanda and experienced 2 days of gorilla Trecking , Malawi where we were awed by the elephants and hippos on a boat safari, and Kenya where we caught the start of the great migration. We were greeted at the airport at each of our destinations and at all times were in the care of wonderful guides, drivers, and staff.
It was truly stress free and although we covered a lot in 2 weeks, we came back rested, charged, and with fantastic memories. The accommodations were all wonderful, the guides very knowledgable and friendly, and the seamless flow of the trip perfect.
Jacada accommodated all of our unique requests, while also putting in some wonderful experiences we wouldn't have known to even ask for. They truly customize your vacation to your personal wants and needs, and provide exceptional service throughout from start to finish. Jacada's expertise in personalized travel ensured we had an extraordinary vacation that exceeded expectations, and were filled with memories of a life time. We will definitely use Jacada again for our future travel. We were truly impressed and grateful. Thanks to Jonny for the planning, and Byron for the photography advice.
Published 04th September 2015 on TrustPilot
Molly
“A Memorable Safari”
It's one of the most relaxing vacations we had.
The itinerary and locations were timed perfect. The accommodations and their location were amazing, we could watch animals while sipping our morning coffee or while eating dinner.
The escort guide was very knowledgeable and friendly and we enjoyed interacting with him. The driver guides were great too. Together they made every effort irrespective of time to meet our expectations.
The food was wonderful and the chefs catered to our needs specially me being a vegetarian.
The flights between destinations were worth, they saved a lot on travel time.
This is our second vacation with Jacada and I think they are best in customizing a vacation.
Overall it was a dream come true Safari.
Published 26th September 2015 on TrustPilot
Mai
