“Experiencing the wonders of Iceland…”
Experiencing the wonders of Iceland with Jacada Travel was unparalleled because of the tour guides and Jacada personnel. Our guides were vetted through Jacada and fit our individual needs with a diverse and extensive knowledge of both the cultural and environmental landscape of Iceland.
This was a trip of a lifetime, i will never forget the great experiences and thoughtfulness of our guides!!!!
Published 22nd July 2019 on TrustPilot
“Excellent customer service”
Excellent customer service: email and phone responses prompt and enthusiastic. Gets to know who you are, what you’d like to do and tailors holiday plans accordingly. They use top quality guides an drivers services locally. Have recommended them to friends.
Published 06th August 2019 on TrustPilot
“Iceland family trip”
Jacada travel organized a fabulous trip for my family! We participated in activities that were not available anywhere else in the world!
Inside the volcano tour was something not to be missed. It is expensive but well worth it. You do have to be able to hike 2 miles to the volcano entrance. You are able to go at your own pace however. There are no finished roads to access that area This is definitely a vacation for people that are very mobile.
Hiking boots and a very good windbreaker/rain coat is essential!
Forewarning, The wind in Iceland is pretty substantial! There is definitely a need for many layers to keep you warm.
Our guide/driver for the week, Sven, made sure everything ran smoothly and was very flexible with our schedule. Everyone in the family agreed that he is the one that made the trip special!
If it all possible, I would highly recommend getting an Icelandic guide to really learn about every aspect of Iceland!
The boys family favorite was the ATV in South Iceland. It was fun but an extremely bumpy ride. What made it special was the different terrain in that area. You’re ride on the black sand beach with a glacier and mountains in the background. You go through streams and into hidden alcoves.
You were given suits and helmets to wear so you were warm.
It was a very memorable trip for everyone!
Published 21st August 2019 on TrustPilot
“My fabulous Iceland trip”
I just returned from a fabulous trip to Iceland (Aug. 2019). Jacada put together an amazing itinerary and provided me with guides who were exceptional. I traveled with my sister and, though our interests were different at times, our guides - especially Petur - managed to satisfy us both. From start to finish, including the preparation that Jacada helped us with pre-trip, we couldn't be more appreciative. This trip turned out so well that I fully intend to recommend Jacada to others. What we saw and experienced has given us memories that will last for a lifetime.
Published 28th August 2019 on TrustPilot
“Jacada's reps were helpful”
Jacada's reps were helpful, flexible, and knowledgeable. We had wonderful experiences traveling through Costa Rica and Iceland via Jacada. I highly recommend the company!
Published 28th August 2019 on TrustPilot
“Laura & Barbara- Southern Iceland”
Many activities, first & third hotels very good, Vik ok but dinner quite good. Overall food unexpectedly wonderful in Iceland. Overall first hotel the best. Our guide, Pietr, made this trip amazing. Immediately I felt he was looking after us, very quickly felt totally comfortable. He added extra stops & was totally patient plus concerned about my interests & my sister’s interests which differed at times.
Published 30th August 2019 on TrustPilot
“Exceptional Icelandic Adventure”
We’re very experienced travelers but this was our first time in Iceland. Jacada and their Icelandic affiliate delivered a fantastic 5 day experience. Our guide Siggi was among the best we have had on any trip. As a mountaineer he read the weather in exceptional ways and redesigned our itinerary on the fly to minimize the impact of the wind and the rain. He was personable and informed. We chose to not go ultra luxury in hotels. It was a good trade off since we spent long days with experiences as long as the daylight lasted. Overall, smiles all day every day! Kudos to Jacada and Siggi for a job exceptionally well done.
Published 04th September 2019 on TrustPilot
Lu & Ginger
“The trip I took to Iceland with Jacada…”
The trip I took to Iceland in June 2019 with Jacada was amazing. Murray Mitchell at Jacada was so easy to work with during the planning process and everything ran smoothly once we were there. They were even able to reschedule our massages at the Blue Lagoon due to a flight delay. Our tour guide, Agnes, was the best. She was fun, accommodating and had a wealth of knowledge about Iceland. She even suggested making some changes to our itinerary to make our experience better. Can't rave enough about her! I will definitely look to Jacada for other trip planning where I want a personal tour. Loren
Published 02nd July 2019 on TrustPilot
Quick response, listened to what we wanted on our trip and planned a great vacation for us.
Published 19th June 2019 on TrustPilot
“Jacada did a great job with our Iceland Trip”
Jacada did a great job with our Iceland vacation. Their experience and recommendations made our trip easy and fun. There were a couple little glitches that came up and they were quickly and seamlessly handled. Everything from guide to the hotels were outstanding. I will use Jacada again! Milda and Heather were always quick to respond to men inquiries.
Published 11th June 2019 on TrustPilot
“Jacada partnered with a great team in…”
Jacada partnered with a great team in Iceland that provided us incredible guides, phenomenal hotels, and exquisite food. We loved every place we went and were especially appreciative of how much time Murray Mitchell took with customizing our trip and ensuring that we were taken care of. We felt though Iceland is an expensive place to travel we did spend a lot of money that likely wasn't all for the trip, but instead went through the different companies that assisted us with our travel. Even still though it was a phenomenal trip
Published 31st May 2019 on TrustPilot
“We just returned from our trip to…Iceland”
We just returned from our trip to Iceland. It was wonderful! We had so much fun and really enjoyed all the beauty of Iceland. Our 2 tour guides were great, very informative, fun and knowledgeable. The pace of the trip was really good with a nice balance of walking and riding in the car. Jacada put together a fun and exciting trip for us. We will use them again on future trips.
Published 22nd May 2019 on TrustPilot
“Outstanding trip enhanced by our…”
Outstanding trip enhanced by our guide/driver Jón.
Published 15th May 2019 on TrustPilot
“Loved our Iceland trip”
Loved our Iceland trip! Everything was perfectly arranged and our guide/driver was so sweet and helpful! Will definitely be using Jacada for my future travels
Published 04th May 2019 on TrustPilot
“Everything was well organized and well…”
Everything was well organized and well thought of.
I loved the flexibility of our schedule and our guide. Looking forward to future trips.
Published 27th April 2019 on TrustPilot
“Jacada did a great job planning our…”
Jacada did a great job planning our trip to Iceland. I particularly liked the hotel selected for us in Reykjavik. The guides were very friendly and knowledgeable, and we really got along well with all of them. The vehicle provided was top notch and comfortable. Jacada did a good job including the activities/elements we requested. I would definitely consider them for another trip requiring a guide or a lot of logistics.
Published 21st March 2019 on TrustPilot
“Jacada planned a wonderful trip to…”
Jacada planned a wonderful trip to Iceland for two that included private guiding and driving all around the wonderful geologic and geothermic delights. We had a great time even though the Northern Lights did not cooperate. The highlights were two amazing guides from Eskimos who shared lots of knowledge and insight and an Uber Jeep tour into glacial rivers and extremely remote areas. We saw and stood behind waterfalls, tectonic plates and historic sights, had a food tour and swam in hot springs. Go!
Published 31st January 2019 on TrustPilot
Everyone connected with this company was great! Sara picked us up at the airport, and took us to the Blue Lagoon. Louli took us up to the snowmobiling on a glacier, and Bjorn was our driver back to the airport. They were all wonderful! All very willing to answer questions (and I ask a lot) and even went out of their way to show us interesting places. I would definitely use this company again to plan my next big outing! And Alex and Michele (our travel advisors) are also very committed to planning a wonderful trip!
Published 30th January 2019 on TrustPilot
“Our Iceland trip was amazing”
Our Iceland trip was amazing! Another piece of travel design art! As a result, Iceland got a sweet spot in our hearts. We will go back there for sure, may be even not once. So, more work for Jacada! Thank you, Joyce!
Published 09th January 2019 on TrustPilot
“Iceland adventure was amazing with…”
Iceland adventure was amazing with Jacada arranging everything. If you want to experience more than what every tourist can easily see contact them - you won’t be disappointed. Hanna was fantastic to work with and very knowledgeable. Just an over the top experience from first contact through arriving back home!
Published 30th November 2018 on TrustPilot
“Jacada planned a very special trip to…Iceland”
Jacada planned a very special trip to Iceland. We had an amazing trip with excellent guides and activities. Every detail to accommodate our wishes was done.
Published 16th November 2018 on TrustPilot
“They made travel easy”
They made travel easy. Our guide, transportation, accommodations were excellent. I will use them again.
Published 30th August 2018 on TrustPilot
“5-star travel planning!”
Alex at Jacada did a great job of arranging the ultimate vacation in Iceland for my family. Everything was well thought out and we now have memories of great adventures that will last a lifetime. The team at Jacada was available whenever we had questions and we will certainly use them again for our next trip.
Published 29th August 2018 on TrustPilot
“My husband and I took our 13 year old…”
My husband and I took our 13 year old son to Iceland. Looking for a private to small tour, I reluctantly put my name and phone number on Jacada’s website. Byron called and informed me about his company. He asked for 24 hrs to present his itinerary which he assured me would be superior to one that I was considering.
Our trip was more than I could have anticipated. We felt our three guides were selected to fit our every need. They were knowledgeable about the culture,history,and geology of Iceland. They were passionate about our environment and protecting its mysteries and miracles.
We plan to travel with Jacada in the future. Being a somewhat seasoned 72 year old traveler, I simply can’t imagine planning another trip without using Jacada.
Published 22nd August 2018 on TrustPilot
“Jacada booked a wonderful itinerary for…”
Jacada booked a wonderful itinerary for us in Iceland. The guides were all excellent, as were the hotels and the logistics of the trip.
Published 08th August 2018 on TrustPilot
“Great, Great travel advisor and planner”
The staff is just lovely and very responsive. The people I worked with were knowledgeable and enthusiastic. The guides they chose were absolutely top shelf - knowledgeable, personable, and fun to be with. My trip was to Iceland and it involved solo travel. I will definitely use this company again.
Published 25th July 2018 on TrustPilot
“We are in California We have used…”
We are in California We have used Jacada remotely for trips to Argentina and Iceland and been pleased each time. All arrangements have been by emails and the internet. Will use again
Published 18th July 2018 on TrustPilot
“Awesome Iceland Vacation”
We were absolutely thrilled with our vacation to Iceland that was planned by Jacada Travel. From the moment I contacted Jacada by email, the communication from Hanna, our Travel Designer, and later Michele, our Travel Concierge, was outstanding. Between numerous phone calls and emails, we were able to communicate our desires for this vacation and they were met perfectly.
We were looking for a private 7 day tour of Iceland for our family of 7. Having limited time, we concentrated on southern Iceland, the Golden Circle, and Thorsmork. Once we landed, we were immediately picked up by Ragnar (Eskimos Travel, Jacada’s partner in Iceland), our guide for the next 4 days. In short, Ragnar was absolutely amazing. He quickly learned our desire to see and do as much as possible in the time we had and he did not disappoint. In Reykjavik, we were treated to a walking tour through the city with a lot of explanations, stories, etc., from Ragnar. He was obviously very knowledgeable and had many stories to share. We had also opted for a “foodie tour” and Ragnar took us to several restaurants for a taste of traditional Icelandic dishes. All were excellent (although some of us may disagree as far as the fermented shark and dried fish jerky are concerned!).
After two days in Reykjavik, we departed for the countryside in southern Iceland. Again, Ragnar was an amazing guide, showing us so many beautiful sites (glaciers, glacier lagoons, waterfalls, volcanos, etc.), and spending much more time with us than he was obligated to do. Two of our days wound up being 12 hour days and we were thankful for Ragnar’s desire to spend so much time with us.
Besides the visits to so many beautiful sites, one of the highlights for us was definitely the glacier hike. This was quite strenuous but we all enjoyed it thoroughly and standing on top of the glacier, absorbing the beautiful views, was unbelievable. We also visited glacier lagoons that were some of Ragnar’s favorites, not supposed to be on the tour but he wanted to show them to us. Stunning!
After Ragnar’s time with us, Omar spent two days with us, touring in a heavily modified and luxurious 4x4. This enabled us to visit many sites that would be impossible with a typical vehicle. Omar was also a fantastic guide, so knowledgeable in Icelandic history and culture. In addition to visiting Geysir and the many sites of the Golden Circle, Omar took us to our glacier snowmobiling exhibition. This was definitely one of the highlights of our trip. The experience of being on top of a mountain on top of a glacier, with the panoramic 360 degree views, was amazing. We all said we would like to do this again someday.
Thorsmork was a rugged mountain ridge and valley that is best explored by 4x4. Omar was a great guide here, showing us many sites and leading us on hikes through the remnants of glacier lakes, glaciers, waterfalls, and the like.
It’s hard to imagine we could have enjoyed our time in Iceland more. The hotels that Jacada picked for us were all exceptional 4-5 star hotels and since we ate most of our dinners at the two hotels once we left Reykjavik, it was great that the food was so good. Breakfasts were also always included in the hotel stays and were very good at all three of the hotels we stayed.
When the time came for us to leave for the airport for our trip home, Ragnar picked us up and made sure we were delivered to KEF on time.
We wouldn’t hesitate to have Jacada plan another vacation for us and look forward to it in the future.
Published 12th July 2018 on TrustPilot
“A great week in Iceland”
We are experienced travelers and found Jacada to be among the best agencies we have used to plan a customized trip. Alex and Jacada’s other contacts were proactive and helpful in the planning process and the guide, itinerary and accommodations met or exceeded our expectations.
Published 11th July 2018 on TrustPilot
“Adventure Itinerary for Iceland”
Jacada travel put together an experience of a lifetime in Iceland. I loved working with Melania and Michele. Everything was perfect. The guides Bergita and Thor were exceptional. I would use them again for another destination!
Published 05th October 2017 on TrustPilot
Liz from Washington DC
“I really enjoyed working with Jacada …”
I really enjoyed working with Jacada Travel for my family trip to Iceland. Melania's enthusiasm for the location was contagious, and she put together an incredible package for us that included hotels, tours, and restaurant reservations. The folks on the ground in Iceland were also incredible. I would book with Jacada in the future for sure.
Published 23rd April 2017 on TrustPilot
“Wow! What a vacation!”
Thank you so much to Melania and Michele for making our experience in Iceland so wonderful. Every day was thought out, down to the smallest detail, which made our trip as easy and enjoyable as possible. You guys at Jacada Travel are AMAZING!!!!! Can't wait to plan the next one.
Published 14th March 2017 on TrustPilot
“Byron from Jacada Travel planned the …”
Byron from Jacada Travel planned the perfect Iceland vacation for us. Not only did he listen to my requests and implement my ideas, he organized the trip in such a way so that each experience built on the previous one. The other staff at the agency was in continuous contact to make sure that our packing list was complete and that we understood our itinerary. Our trip was filled with excitement, and our guides were specifically selected by Byron to match our family's needs. We could not have asked for better guides - they did everything they could to ensure our experience was the best it could be. Iceland is not an inexpensive place to travel to. We may have spent a bit more using the finest travel agency, but it was a worthwhile investment in ensuring that our trip was phenomenal.
Published 21st June 2017 on TrustPilot
“Expertly Arranged Trip”
Attentive to the preferences of the traveler, carefully arranged tours with an eye to details, excellent tour guide, smooth and easy transport from place to place, well thought out restaurant recommendations: superb in every way! Absolutely recommend this travel company.
Published 10th August 2016 on TrustPilot
“Excellent vacation group”
I absolutely loved working with Jacada for my Iceland vacation. I told them everything I wanted to do and they really took care of the rest. The people I worked with were nice, sweet, understanding and I really felt they wanted to give me the best experience possible. Jacada Travel is my go-to for vacation planning.
Published 14th September 2016 on TrustPilot
Einar the super jeep driver made the trip! He was great fun and an amazing conversationalist. I have already recommended him to several of my friends. We were not able to go on our Ice berg lagoon trip due to the zodiac company having a boat malfunctioning. Einar did everything he could to come up alternative solutions. However the Zodiac company was less than helpful.
Published 14th September 2016 on TrustPilot
“From Iceland with love”
From the very start of my experience with Jacada while researching a trip to Iceland, I was impressed with the prompt, courteous and professional service I received. My travel expert, Melania, was extremely personable and treated all of my inquiries and requests with professional poise and knowledge. She was exceptionally prompt in all replies and quickly put all my concerns aside.
The trip she put together for me was perfect and matched my vision exactly. I wouldn't have changed anything!
Without a doubt, I would highly recommend Jacada to anyone for booking high-quality, luxury travel in the future.
Published 28th December 2016 on TrustPilot
“We loved our Iceland vacation!”
The itinerary was exactly what we would have designed ourselves - there was something for every member of our group. And the guides were wonderful too. We had a fantastic trip! We would definitely use Jacada again.
Published 29th November 2016 on TrustPilot
“Personalized and Helpful”
Jacada was very helpful in planning and taking care of our first trip to Iceland. We didn't know what to expect from this country so it was great that they were very informative from the beginning. They even made sure we felt at home by having our local snacks at the hotel when we arrived. Our accommodations and our guides at Iceland were also excellent. Definitely would use Jacada again in the future!
Published 08th January 2017 on TrustPilot
“The best travel company by far”
On July, 2015 our family traveled to Iceland with Jacada. It was by far the best trip we have ever gone on. Tours and activities were perfectly organized, individually tailored to our interests and every day was awesome. Our guide, Eythor, was incredibly knowledgeable, listened to us and added unique activities based on our interests (including finding a local zoo for our boys once he saw how much they liked animals and a pizzeria once we started feeling a bit homesick for NY food). I will definitely travel with Jacada next time around.
Published 21st July 2015 on TrustPilot
My husband and I wanted a unique honeymoon and we were interested in Iceland so after some research I called Jacada and spoke with Byron who mapped out an amazing trip. He said we could virtually show up with just our passports and everything would be taken care of and he was right...we didn't have to worry about anything or plan what we would do next....we didn't have to look at maps and worry about transportation....our personal tour guides were excellent and the hotels and restaurants were awaiting our arrival. We truly had an epic vacation.
Published 19th April 2016 on TrustPilot