This is the second time I have used Jacada Travel to organise a family holiday for us, once to Costa Rica and once to Borneo. Both times the customer service and advice have been excellent. We worked with travel advisors on what we wanted out of the trip and both times the iternary, accomodation, guides and in country support and travel were excellent. Would have no hesitation recommending them to friends and family.
The service from Jacada is superb. Our journey to Asia went flawlessly. The logistics were always spot on. The hotel selections were right for the locations and budget. The guides and drivers were on time, knowledgeable and friendly. The tours gave meaningful insights into the local customs and culture. Rachel was very helpful during the planning phase. Wing,the trip concierge, was available throughout the trip. We will use Jacada again and recommend to others.
Kate helped us plan our recent trip to Borneo, Java, and Bali, and it was wonderful. Our guides were excellent - very informative and helpful. The hotels that Jacada booked were superb. The trip was everything that we expected, and some. This is the second trip we have planned with Jacada Travel. We had a very good experience working with George several years ago planning our trip to Argentina and Chile. We would definitely recommend them.
We wanted an amazing trip for our honeymoon to Malaysia and Borneo, we contacted Jacada Travel and from that moment on our travel advisor, Rachel was extremely helpful. She planned our trip based on what we had said we were looking for and even suggested things we'd not heard of to try. Our experience from start to finish on the trip was just fantastic. All of our guides were waiting for us as expected whenever we moved to a new place and the guides were so passionate and friendly which really made or whole experience special.
The best months to visit are between March and October to avoid the rainy season.