Overall very satisfied. Only one misstep - one hotel was not quite up to par. Also, we should have upper level rooms in the various hotels, which is not always the case. All tours were wonderful and well planned. Duration of the various tours should be indicated to facilitate dinner reservations. We would recommend Jacada as a reliable partner for travels.
Published 24th May 2019 on TrustPilot
“Just returned from a fantastic fast…”
Just returned from a fantastic fast paced 17 day trip to Australia. Could not be more pleased with the effort of the Jacada staff. Great to work with in planning and extremely responsive to our request. Great recommendations. Jane and Wing certainly earned five stars. This was largely a private tour and the accommodations, food and experiences were excellent and beautifully organized. A truly amazing experience. We do not hesitate in giving our strongest recommendation.
Published 11th April 2019 on TrustPilot
“A Wonderful Trip to Australia Arranged by Jacada”
Jacada and Jane D did a fabulous job of arranging a 3 week trip to Australia for my wife and I. We spent time in the following areas: Melbourne, the Yarra/King Valley/Nagambie areas wine touring+tasting, hiking in the mountains of Tasmania, enjoying the Freycinet area of Tasmania as well as Hobart + its environs, and finally Sydney....all the logistics per hotels, transportation, guides, etc worked out perfectly and our experiences were terrific. We highly recommend Jane D and the Jacada team !!
Published 10th April 2019 on TrustPilot
“Resorts and Lodges in Australia”
From start to finish, JACADA, was there to help us pick the right resorts to stay at while we toured Australia. Our representative, Katie Holmes, was extremely helpful and very professional. She kept us updated with our itinerary and answered several questions that we had. The trip went very smoothly, with all of the resorts and hotels of a luxury level. All of our pickups and drop offs were first class and always on time. Katie was there at each of our resorts with nice notes and sometimes gifts that were much appreciated. We were extremely happy with dealing with JACADA and will use them in the future for other trips.
Published 04th April 2019 on TrustPilot
“Excellent Family Tour”
We really enjoyed our Jacada family tour. They paid a lot of attention to the small details that made the difference to our family. We travelled as a group of 10 with small children and adults; having all the high-quality experiences coordinated ahead of time really made the difference. We thought the quality of the tour operators and guides was excellent and it really added to our overall experience in Australia.
Published 03rd April 2019 on TrustPilot
“Epic adventure with the perfect Jacada touch!”
I heard of Jacada travel from a friend who has a friend who loves them. I reached out to them on short notice (Sept for a Nov-Dec trip) and wanted something a little different - to go to a couple different continents in one trip. Katie and Becky were awesome, and worked together to organize a seamless amazing trip for me. They listened to my likes and dislikes, interest and like-to-do's, and where all I wanted to go. Then they got back with me with an epic adventure that perfect. Everywhere I was going, I had never been and I trusted their expertise to pick some awesome experiences. They nailed it. I had the best holiday in my life, spending a month visiting South Africa, Australia and New Zealand. I loved everywhere I went and all the activities planned. Everywhere I stayed was fabulous, all my guides were wonderful, and the food... well forget about any weight loss, it was so great! They followed up throughout and made sure things were going well. Katie even spent a couple hours on her weekend off to make sure my connecting flight that was cancelled, wasn't an issue. She had another already arranged when I got to the airport. The entire trip was so personalized and special. I will definitely use Jacada in the future and HIGHLY recommend them to others. They have spoiled me completely. Thank you to Katie, Becky, Amanda, and the whole team at Jacada for making my epic adventure so special and beyond all expectations.
Published 13th December 2018 on TrustPilot
“Great tour planners”
They had very good accommodations, tours and suggestions as to how to best spend our time in Australia. They were very accommodating to all requests and changes and all their people were very easy to deal with.
Only area that could have been improved upon was logistics, ie flight times with regard to maximizing times. I would definitely use them Again and highly recommend them.
Published 28th November 2018 on TrustPilot
“Honeymoon in Australia”
This was our first experience with Jacada and we could not be more impressed. Both of us had high expectations before the trip, which were exceeded at each point along the way - extremely high-end, customized service both before and during our travels. The team worked closely with us to design exactly what we wanted and was always responsive no matter how small our questions might be. During the honeymoon, the itinerary, travel logistics, experiences etc. all went perfectly. We're already looking forward to planning our next trip with Jacada. Special thanks to Jane and Gloria who made all of it possible!
Published 05th October 2018 on TrustPilot
Tyler & Ashlee
“Epic adventure witht the Jacada touch!”
I heard of Jacada travel from a friend who has a friend who loves them. I reached out to them on short notice (Sept for a Nov-Dec trip) and wanted something a little different - to go to a couple different continents in one trip. Katie and Becky were awesome, and worked together to organize a seamless amazing trip for me. They listened to my likes and dislikes, interest and must do's, and where all I wanted to go. Then they got back with me with an epic adventure that perfect. Everywhere I was going, I had never been and I trusted their expertise to pick some awesome experiences.
They nailed it. I had the best holiday in my life, spending a month visiting South Africa, Australia and New Zealand. I loved everywhere I went and all the activities planned. Everywhere I stayed was fabulous, all my guides were wonderful, and the food... well forget about any weight loss, it was so good! The entire trip was so personalized and special. I will definitely use Jacada in the future and HIGHLY recommend them to others. They have spoiled me completely. Thank you to Katie, Becky, Amanda, and the whole team at Jacada for making my epic adventure so special and beyond all expectations.
Published 13th December 2018 on TrustPilot
“Every aspect of our trip to Australia…”
Every aspect of our trip to Australia was fantastic! Each experience was personalized. I have children 5 and 7 years old and their presence was thought of at every step - from wonderful events to cookies and milk in each room when we arrived at new hotels. I had a wonderful experience - it was the best vacation I have ever had!
Published 29th August 2018 on TrustPilot
“What a wonderful experience”
Katie created a beautiful, personalized Australian trip for us. Everything went so smoothly. We even had a number to call when I left my cell phone in a transport car. It was returned very quickly. Each of our four lodgings were beautiful and unique and completely unlike the other three. Our excursions were all so fun, informative, and well run. They even sent us a thoughtful goody bag at our first stop. All and all an amazing trip by a great company.
Published 17th August 2018 on TrustPilot
“Jane at Jacada Travel was great”
Jane at Jacada Travel was great. We booked our trip to Australia and New Zealand just about two weeks in advance of our trip. The bookings were first class and the connections with transfers and flights were flawless. If we needed something Jane or an associate was there to help during this 3 week trip. Thank you Jane and Jacada!
Published 18th July 2018 on TrustPilot
“Everything from start to finish was…”
Everything from start to finish was wonderful! Jane Dumble and her counterparts all made our trip to Australia amazing! Every recommendation was spot on - both enjoyable, relaxing, and beautiful. The local service providers (both tours and accommodations) were wonderful! We will certainly use their services again! Thank you so much!
Published 14th July 2018 on TrustPilot
“It was Perfect”
It was Perfect! Limos, flights, hotels, tours all on time and great quality. It took all the pain out of doing it myself. I will use them again! Thanks Jacarda Travel my trip to Australia was wonderful
Published 09th January 2018 on TrustPilot
“We recently returned from a multi …”
We recently returned from a multi legged trip to Australia
Jacada arranged every detail except packing our suitcases
All our flights transfers tours and hotels were perfect and best of all
No surprises or additional costs
I will use them every time we travel
Published 08th January 2018 on TrustPilot
“Our Australia adventure”
We visited Australia for 10 days and had an ambitious goal of seeing the Gold Coast, Great Barrier Reef and Sydney. Ja Ada travel worked with us to design a trip that was an excellent mix of rest, adventure and exploring. They perfectly dialed in the types of accommodations we prefer and worked directly with the hotels to convey our plans. Kudos for a job well done.
Published 20th December 2017 on TrustPilot
“JACADA Travel was amazing to work with”
JACADA Travel was amazing to work with. Katie was able to put together an absolutely amazing trip for us. We only wish we had more time! From Sydney to Ularu to Lizard Island the entire trip was spectacular. First class
adventure the entire way! No regrets!
Published 06th June 2017 on TrustPilot