Ever since stepping off a plane in Bangkok as a backpacker in 2007, I’ve been infatuated with Asia. My first experience was an overland journey through Thailand and Malaysia to Singapore, taking in the hustle and bustle of big cities, spectacular landscapes, national parks and pure white sandy beaches.
From Singapore, I flew to Australia where I lived for nearly three years – but Asia was never far from my mind. Being a relatively short flight from Melbourne, I was able to spend my holidays exploring this spectacularly diverse region. Ensuing adventures included hopping through Vietnam, Cambodia and Laos where cultures and cuisines can change dramatically in the blink of an eye. I also made several return trips to Thailand to explore the north of the country and lounge on my favourite hidden beaches on the islands.
My most recent trip was to wonderful India which really reignited my passion for Asia – it was like discovering it all over again. I spent my time relaxing on the beaches in the south, went vegetarian for two weeks and tried my hand – and the rest of me – at practicing yoga the traditional way, I love researching new experiences to keep travel fresh and exciting. Ask me about rooftop bars with a view – I seek them out wherever I go!
Another fantastic trip organized by Jacada. We celebrated my birthday and on the arrival at our first hotel, i was greeted with a super yummy birthday cake and balloons. The itinerary suggested by Keith was spot on for how we like to see things and what we are interested in. I can't wait to plan my next trip with Jacada Travel
Our travel designer, Keith, was knowledgable and intuitive about creating the travel experience we were looking for. Our trip through Vietnam and Cambodia was seamless from start to finish. The guides, drivers and concierge were excellent. The accommodations were exceptional and the tours and experiences were a highlight of every day. This was our first trip with Jacada and we will definitely return to plan our next adventure.
Great organization of my trip in Bali. Wonderful scheduled that was planned, great guide and driver there. Lots of attention and contact, follow ups and preparation by Keith and Gilda. Everything went smoothly. I had a wonder time and would highly recommend Jacada Travel.
One of the best trips we have ever taken! Extremely well planned, not a single issue, ran incredibly smooth from initial planning to arriving home. The guides and drivers in every location were insightful, helpful, and enjoyable, the accommodations were perfect and exceeded our expectations in every location, the tours were tailored to our interests easily. The trip was entirely stress free and with the goal of covering each country thoroughly enough so that we didn't leave feeling we missed anything, we finished the trip feeling we accomplished that goal. I highly recommend Jacada and we will use them again for our next big adventure! Thanks Keith and Gloria for everything it really was a trip of a lifetime! Monica and Stu
We have been fortunate to travel quite a bit, but nothing has compared to our first experience with Jacada Travel. Our guides were both knowledgeable and friendly. We greatly appreciated the personal stories they shared with us. Every aspect of our trip was top notch and worth every penny we spent.
We recently went on a 2 weeks IndoChina trip which included (Vietnam, Cambodia and Laos) the hotel selection, the tour guides and even the recommendations were on spot. The itinerary that was designed to us was very good and it met our expectations. They did an excellent job with picking the hotels and doing all internal flight bookings. Keith who was responsible for our travel design was very responsive and gave us good advise on what to see and where to go.I enjoyed the small welcome notes left in different destinations by Keith and he kept following up on us during our trip to make sure that everything was all right.
From my first e-mail inquiring about a trip, Jacada Travel was nothing but helpful, knowledgeable, dedicated, friendly. From start to finish they helped us create an itinerary that was perfect. Our trip was catered to our wants, and they gave input on each excursion/portion of our trip. Never once did they push any agenda or extra tour on us. The guides were all great, they really helped teach us about the cities we visited, and helped us be relaxed and have an amazing experience at all times.
We chose to travel with Jacada for our Indo-China trip end of October. We had chosen to visit a number of cities throughout Vietnam, Cambodia and Laos. The team at Jacada were able to tailor the trip around our requirements and included a number of activities and must-see sights. All the way up to the few weeks before our travel we kept receiving reminders, updates, even a personalized booklet including our photos and the trip information and itinerary which kept us excited and looking forward to our trip. Impeccable attention to detail, truly an amazing experience. I can't wait to book with them again!
Just returned from a special anniversary trip to Vietnam and Cambodia with the entire itinerary planned and expertly executed by the marvellous team at Jacada Travel. A very special thanks to Gloria and Keith for organizing the best trip my wife and I have ever taken. The hotels were simply magnificent, particularly the one in Cambodia (Phum Baitang). The guides were far above average, knowledgeable, kind, helpful, understanding and innovative. Our drivers were superb particularly taking into account the difficult driving conditions in the major cities. Everyone was always on time and we never felt rushed. The large tourist crowds were often avoided allowing us a more personal in depth experience. The tours arranged on our behalf were amazing and extremely interesting. Our food requirements were dealt with in expert fashion and several of our dining experiences were unique. There was just the right amount of spare time built into our itinerary as well. Overall the entire experience, start to finish was first class but the special and unexpected touches in honour of our anniversary raised the bar to an entirely new level. We would have no problem recommending Jacada Travel as the gold star company in personalized travel.
My experience with Jacada Travel has been nothing short of spectacular. The combined efforts of Keith Jarman in London and Gloria To in Hong Kong provided my wife and myself with an experience of a lifetime. No details were left to chance with all transfers, tours, and reservations being meticulously planned and arranged. The Jacada over the top moment for me was my surprise private birthday dinner planned by Keith and Gloria in the Anantara Hoi An. I would not hesitate to use Jacada’s services again and would heartily recommend them to anyone needing a bespoke experience handled with consummate courtesy and professionalism.
We have travelled with Jacada on 3 tours and they are an outstanding tour group. Every detail is planned very well and there are many special experiences that make each trip unique. The guides are also exceptional and we always feels safe no matter where we go. The accommodations are always outstanding and very unique to the setting. We highly recommend Jacada if you are looking for a private luxurious travel experience that also connects you with the true culture.
It would be hard to recommend Jacada more enthusiastically. Keith Jarman worked patiently with us to help craft a spectacular, almost three-week trip to Vietnam and Cambodia. There was not one hitch on our visit. The hotels were lovely and the guides, informative and helpful. Every car that met us carried cold water and cool face cloths to help us battle the brutal heat. We may not have been the easiest clients to work with because we had specific concerns about this trip. Keith worked diligently and produced a fantastic agenda. We also found hand-written welcome notes from him at each hotel we visited--a really nice touch, for which we were grateful.
We used Jacada to plan a 3 week honeymoon in Southeast Asia and the Maldives. Our advisor was very responsive, listened to our needs and tailored a package that fit all our requests to our budget. We were very happy with the logistics and hotel selections. Our advisor also put us in touch with a great aviation specialist to help with our long haul flights. We had only three real issues. First, attention to detail was lacking in certain respects. Our names weren't correct on several of our reservations, for example, including printed materials meant to be keepsakes. Or we were told our villa would be at the end of an area, when in fact it was in the middle. Second, while our local guides were all very nice, the tour options themselves were not worthwhile; very perfunctory. I'd not recommend any of the city tours, and we cancelled the one planned for our second city as a result. Lastly, both our advisor and concierge were away during our trip, so when issues arose, they were dealt with by whoever happened to be covering at that time, rather than someone who knew us or our preferences.
Everything from the itinerary, to the choice of the hotels, to the local guides was really excellent and contributed to make my 3 weeks in Myanmar and Laos a wonderful experience. I like to travel alone and often don’t use agencies but I think Jacada is definitely worth it!
Trip went off without a hitch. Itinerary was well planned and we had no issues with timing, guides, etc. Hotels were outstanding.
My husband & I had the delightful opportunity to travel to Vietnam & Cambodia for 2 weeks. Keith & the entire Jacada team could not have been more accommodating, with every detail being executed to perfection, from the transfers & hotel choices, to the adventures & cultural excursions created to match our tastes & fulfil our hopes to learn of the beautiful people, places & history. Having travelled over my birthday, Jacada even managed to create a wonderful set of surprises to help in the celebration. We would gladly use Jacada again & have come to think of Keith & some of the Jacada chosen guide teams as friends. This was an experience that will leave cherished memories for the rest of our life, & we are looking forward to working with Jacada to create more amazing adventures moving forward.