Testimonials
Our fourth trip with Jacada, and once again they exceeded every expectation! There were nine of us, all family, and everything went incredibly smoothly from start to finish.
One of the best parts of traveling with Jacada is being able to truly relax, knowing you never have to worry about the small details…or the big ones. They made our adventure through Indonesia completely seamless and stress-free, allowing us to simply enjoy every moment together.
We had an unforgettable trip and so much fun. I can’t recommend Jacada highly enough for anyone looking for an exceptional travel experience!
Jacada planned our incredible family trip to Peru. Every single detail - from flights to hotels, guides to transport - was planned perfectly. They were so responsive, and adapted everything to suit our situation. The people involved were incredible. Special shout-out to: Lotte (trip planner), Anabel (trip concierge), Miguel (Lima guide) and Ronald (Sacred Valley/Macchu Picchu/Cusco guide). These 4 people went above and beyond. I'd recommend Jacada to anyone.
Fabulous! From the planning to the detailed execution we were extremely impressed.
David planned an amazing trip for us to explore Sri Lanka. We loved all activities and experiences. We would not change a single thing about our trip.
Highly recommend! Henri and Meri took the time to understand what we wanted from our trip to the South of France, and then exceeded it at every turn. I came to them with a tight timeframe and zero bandwidth for logistics, and they never once made it feel like a scramble. They made it look easy!
What stayed with us was so much more than the amazing itinerary — it was the freedom it gave us. No second-guessing, no logistics running in the back of our minds. Just full presence in the moments, knowing that we were in the best hands.
From the moment we engaged with David Drayton at Jacada, every adventurous thought lifetime safari dream and vacation hope was calculated into curating this experience for our family. Not only did he find the perfect places to go and stay, but our personalities were blended into the adventure. There was something special chosen for each of us. No one could have explained the type of service we were going to receive. Having traveled the world and lived in many places, we were all completely blown away by this best family vacation of all time.
Our travel agents James and Rita planned a perfect vacation for our family of five. They took careful consideration of all of our requests and were able to plan a trip that had something for everyone. From the drivers to the guides, everything was flawless allowing us to just relax and enjoy the vacation. If you want a worry free, luxury vacation I would highly recommend booking with James and Rita at Jacada.
Our Kenya safari was truly the trip of a lifetime! From the moment we began planning until the day we returned home, every detail was flawlessly coordinated by Sarah and Bea. Their professionalism, organization, and attention to every little detail made the entire experience completely seamless and stress-free.
Both Elewana Loisaba Tented Camp and Ol Seki Hemingways Mara were exceptional. Each offered its own unique charm, stunning accommodations, incredible hospitality, spectacular views, and outstanding cuisine. Every meal was delicious, and the service at both camps was warm, attentive, and first-class.
Our bush drivers and guides were simply phenomenal. Their knowledge of the wildlife, remarkable tracking skills, and passion for conservation made every game drive exciting and educational. They always seemed to know exactly where to be at the right moment. Thanks to their expertise, we were fortunate enough to see all of the Big Five, along with cheetahs, giraffes, zebras, hippos, crocodiles, hyenas, countless elephants, and an incredible variety of birds and other wildlife. Every drive brought new surprises and unforgettable memories.
The entire experience exceeded every expectation. Kenya is an amazingly beautiful country, and this journey gave us memories that will last a lifetime. We cannot thank Sarah and Bea enough for creating such a perfectly planned adventure. If you’re dreaming of an African safari, don’t hesitate—you’ll be in the very best hands. We give this experience our highest possible recommendation!
We recently got married and booked our honeymoon through Jacada Travel. They truly rolled out the red carpet for us and gave us an experience we will never forget. We had the most beautiful experience in New Zealand and hope to one day soon use Jacada for planning another trip.
If I could give Jacada Travel more than five stars, I would.
From the very beginning, our travel designer, Ellie, created an itinerary that was perfectly tailored to our family. Traveling to Africa can feel intimidating, especially with a 6-year-old, but she made every detail seamless. Once we arrived in Kenya, Robynne, our incredible on-the-ground support, ensured everything continued flawlessly. We never had to worry about a thing.
Every accommodation was pure luxury, thoughtfully chosen, and perfectly paced for our family. Each lodge had its own personality and offered a unique way to experience Kenya’s breathtaking landscapes, wildlife, and rich culture.
Our three safari guides were exceptional. We always felt safe, cared for, and genuinely looked after. The open-air safari vehicles made every game drive unforgettable. We were fortunate enough to see the Big Five, the Samburu Five, and even the Ugly Five—a dream come true!
And the food… absolutely incredible. By the end of the trip I was actually asking for child-sized portions because every meal was so generous and delicious.
Most of all, Africa changed us. It awakened something inside our family that we didn’t even know was there. The beauty, the people, the wildlife, and the pace of life left a lasting mark on our hearts.
In fact, we’re already planning our return—this time to Southern Africa in about a year and a half—and there was never any question that we’d book with Jacada again.
If you’ve ever dreamed of expanding your view of the world, don’t sleep on Kenya, and don’t hesitate to trust Jacada Travel. It was, without question, one of the most extraordinary experiences of our lives.
Review body information
Meticulously planned by the Jacada team, we had a seamless experience from start to finish.
No notes.
We just had a fantastic trip to France and Italy…for us, having someone who is very knowledgeable about the hotels and has access to memorable activities are super important…Jacada does that consistently. This was our fourth trip using Jacada and we will use them again.
This was the trip of a lifetime. We felt we had our own private, intimate, exclusive access vacation to amazing places with jaw-dropping animal sightings. Guides and lodge staff are so knowledgeable and genuinely friendly! The informal luxury with immaculate "tents", fine food, and lodges created a true get-away from daily life. Thank you Jacada!
Top notch guides and trackers: Lucia in Cape Town, Michael at Kulala, Ben at Skeleton Coast Hoanib, and Mr. B at Ongava Encounter. Fantastic managers and staff at lodges: Heaven at Kulala, Sannie and "Pinkie" at Doro Nawas, Lizelle and Michael at Skeleton Coast, Orlando at Ongava Encounter. And many others, of course!
Finally the handwritten welcome notes from Bee (Babalwa Sogobile) we found at each lodge were very special and made it a wonderful anniversary vacation for us. Thanks Bee!
Our travel advisor, Charlie Morris, listened to what types of interests and kinds of experiences we were interested in. She spent a good deal of time to ensure that the final itinerary was what we had in mind. As well, our concierge Rahma ensured that our dinner and activity reservations were as requested, and, being flexible with the timing of our activities.
Our 19-day trip through Singapore and Thailand was one of the best travel experiences we've ever had, and Jacada was the reason why.
Their expert travel advisors balanced their suggestions with everything we really cared about seeing. They somehow managed to fit it all into an itinerary that never felt rushed. Every transfer, tour, and hotel was perfectly planned, with realistic travel times built in so we could actually enjoy each destination instead of constantly feeling like we were racing from place to place.
There was always a driver waiting for us exactly when expected. The vehicles were spacious, comfortable, and were pumping with air conditioning. We were constantly given cold bottled water whenever we got back into the car.
One of the biggest benefits was the quality of the local guides Jacada selected. Rather than assigning someone for a few hours, many of our guides stayed with us over multiple days, allowing us to build relationships with them and gain a much deeper understanding of the places we visited. Every guide was knowledgeable, personable, and clearly passionate about sharing their knowledge and providing the best experience. They also took a ton of amazing photos for us.
Planning a nearly three-week itinerary across multiple countries could have been overwhelming, but Jacada made the entire experience effortless. We never had to worry about transportation, timing, or logistics. We were free to simply enjoy the journey.
If you're looking for a travel company that delivers exceptional service and meticulous planning that results in an unforgettable experience, Jacada is your only choice.
everything was planned out so well to make the best use of our time. All the drivers and guides were there early so never any stress. guides and drivers were great. Recommendations for restaurants were also great. there Wass no problem when I wanted to change little things in the itinerary. Overall second trip with Jacada and will definitely use them again for our next trip.
If you’re considering a luxury trip to Japan, stop looking—you’ve found the right travel agency.
Leanne and Gita at Jacada Travel planned what was, without question, one of the greatest trips my son and I have ever taken. They exceeded every expectation I had of what a travel agency could do.
From the moment we landed until we returned home, everything was flawlessly coordinated. They arranged incredible private guides, seamless transportation, outstanding hotels, and made every aspect of traveling through Japan effortless. Even when we wanted to make changes along the way, they handled everything quickly and professionally, allowing us to simply enjoy the experience.
What really sets them apart is their ability to create once-in-a-lifetime experiences. We enjoyed a private geisha dinner in Kyoto with just my son and me, private ninja training at Musashiland, incredible culinary experiences, luxury shopping, cultural immersion, and so many unforgettable moments that we never would have discovered on our own.
Japan completely stole our hearts, and Leanne and Gita played a huge role in making that happen. Their knowledge, attention to detail, and commitment to creating unforgettable memories are second to none.
If you appreciate luxury travel, exceptional food, shopping, authentic culture, exclusive experiences, and impeccable service, I cannot recommend JKata Travel highly enough. They have completely changed the way I’ll travel in the future.
In fact, we’re already planning our next adventure with Leanne. I can’t wait to see where she takes us next.
Thank you, Leanne and Gita, for giving my son and me memories we’ll cherish for the rest of our lives. Five stars simply aren’t enough.
Jacada created a truly exceptional itinerary and brought it to life through outstanding experiences, knowledgeable guides, and beautiful accommodations. My trip to Italy far exceeded expectations, and my family and I created memories we’ll cherish forever. A special thank you to Dan, Rita, and the entire Jacada team for making it all so seamless and unforgettable.
We just returned from an indescribable two week trip to celebrate our 5 year anniversary perfectly planned and executed by Jacada. We discussed our ideal trip and they delivered (and more!). Great communication throughout the entire planning phase. We had an AMAZING trip. All the personal tours, drivers, porters, lodgings and in-country support were top notch. Among the things we asked for were a professional photographer and a cooking class - they were wonderful just like everyone else that Jacada set us up with. We felt it was personal with welcoming notes from our planning team at each location and we felt like VIPs throughout. We would definitely trust them again to plan future trips! Thank you Meg and Symmone - we also appreciate the very special gift we received for our Anniversary!
Every little deal was taken care of, people were very professional and on time. Made the tri worry free.
Working with the Jacada team, especially Sara, made the trip completely stress free. From being met at the airport, throughout the trip, to being dropped at the airport to say goodbye, we didn't have to think or stress about anything. They planned amazing experiences, booked qualified guides and scheduled amazing lodging. I would not travel to Africa without using Jacada Travel.
Jacada always plans the perfect trips for their guests. Everything is so well organized and their travel partners are always top notch. They really think about every detail along the way. You truly feel like a valued guest at every step of the journey. Thanks to Melania, Sabina and the whole team!
We are so happy that we chose Jacada to plan our African adventure. Ellie was so great to work with and spent enough time getting to know us so that she was able to tailor a trip to perfectly match our needs. And then Robynne, Florence and the rest of the team on the ground made sure that we had all the restaurant and tour reservations we needed, got us through the airports so quickly and handled any issues on the ground as they came up. I have been strongly recommending Jacada to all my friends and family and look forward to working with them again.
Great planning and trip flow. Safari quality was very good.
We had a wonderful experience working with Jacada to create the perfect vacation to Rwanda! Our travel designer, concierge and local team ensured a flawless trip from start to finish. We had the adventure of a lifetime that exceeded our expectations, and we plan to use Jacada for future travel!
It was well planned, guides were extremely knowledgeable, no glitches.
From start to finish, our Jacada agents David and Rhama not only listened and understood what we were looking for in our travel experience, but completely nailed it with the destinations, activities, experiences, guides and other details they coordinated. It was a truly bespoke experience that was unique and personalized to us and our interests. We can't wait to work with them again for our next trip!
Jacada has outdone themsleves again - we gad an absolutely amazing adventure to Vietnam, Cambodia, and Thailand. The personalized, private experiences were FANTASTIC - the monk blessing, lunch in the floating village, the cookout in the mountains, the temple tours, the private dinner at the Ambassadors residence! Our guides were so knowledgeable and friendly. And every hotel was better than the last.
Truly once in a lifetime experience!
Jacada prepared a private tour of one week in Australia and two weeks in New Zealand in May 2026. Jacada booked our accommodation in 5 * lodges and hotels, and we had asked for drivers to get us around rather than driving ourselves. The experience was magical - all the arrangements worked perfectly and Jacada and their agents provided us with excellent support and service. The accommodations were wonderful, well chosen, and in great locations - (Capella Hotel in Sydney, Silky Oaks in Queensland, Britomart on Auckland, Huka Lodge near Lake Taupo, NZ North island, Roki Collection in Queenstown NZ, Lakestone Lodge in the NZ Alps, and Otahuna Lodge in Christchurch). Expert guides provided us with engaging accounts of the various locations we had chosen (Blue Mountains to the West of Sydney, Daintree Rainforest and Great Barrier Reef in Queensland, Lake Taupo, Southern Alps and Milford Sound, the Southern Alps and Christchurch in New Zealand. For a comfortable and stress free tour of great locations in wonderful accommodations then we could not have asked for more!
Every trip we’ve been on planned by Jacada, the most recent was our third trip planned by Jacada, has been a 5⭐️ experience. We could not ask for a better travel company than Jacada. Everything we wanted to experience or places we wanted to see was better than we could have imagined. Thanks to Jacada. They are our “go-to” travel company for all of our customizable trips!!
Everything was planned and executed exactly as we expected. The total travel experience was seamless and worry free! Lucy and Sandy were so wonderful to work with from the beginning right up to the end. All of our guides in each city were amazing at showing us all the things that we wanted to experience. A few were fun to be with and we were sorry to say goodbye!
We would definitely use this company again for any future more exotic vacations we take.
Jacada did a fantastic job of organizing this trip. From start to finish it was orchestrated perfectly. It was just what we wanted so we didn't have to stress about anything from start to finish. We also wanted a private experience and not have to deal with other peoples issues during our trip. It was fantastic.
My husband and I have been traveling for the last 22 years. We have just returned from a trip to Portugal and it was amazing! Our trip itinerary was organized with James and Rita and both spent many hours on the phone and by email adjusting every detail to make it a memorable experience. We have traveled throughout Europe, Africa and even to Argentina and Antarctica. Jacada has planned many of our travels and have never failed to make everything perfect…from the informative guides, beautiful hotels and incredible excursions. Trust Jacada if you’re planning to travel!!
This was our first experience with Jacada and I couldn't be happier.
We wanted to do the trip of a lifetime going to Australia and New Zealand, and what a dream it was!
David designed the best itinerary for us, with so many incredible moments. The highlights were the day snorkeling on the Great Barrier Reef, and the helicopter ride to the glaciers in Mt Cook.
Everything was so well thought out and organized, we had 0 problems. Even when our baggage was sent to the wrong city in one of our flights, the local team helped us get the baggage without us having to do anything, it was truly amazing.
If you are thinking of booking a trip with Jacada I couldn't recommend it more!
I'm already thinking about the next one. Thank you David and Rahma for everything, and for all the attention into making this the best trip possible.
God gave man his image and gave him to dominion over the Earth. However once one enters into Kruger, which is size of Israel the odds shift in favor of the incredible number of species that can inflict great bodily harm. You’re on their turf now. But at Camp George, you take it all in with luxurious and safe surroundings.
Each morning and evening, we set out to experience the vast stillness of this incredibly beautiful place.
Saw the Big Five (see pictures) and countless species of birds, trees and insects
Animals in Kruger
Lions
Zebra
Giraffe
Elephant
Wildebeest
Water Buffalo
Monkeys
Impala
Hippos
Hyenas
Monitor Lizards
LEOPARDS
Giant bladed lizards
RHINOS
Mongoose
Kudos
Bushbucks
Waterbucks
My top five
Leopard -strong and fast with a beautiful coat. Vicious hunters.
Giraffes - gracious creatures
Elephants - useful trunks
Monkeys - playful swinging
Hippos - bubbly floaters
Camp George Simbavati
5 star excellence in middle of Kruger/Klasserie
Top Five
Sunrise Sunset trekking twice a day into savanna
Stars - so bright so vast (Psalm 8)
Service that spoils
(hot towels. Palette cleansers)
Gourmet non stop food
Guides who go beyond to find animals birds and insects on unmarked roads (go Joe)
We could not have booked this trip of a lifetime without the first class experience and accommodating nature of Jody van Merode and the Jacada team of experts. Vip treatment was nonstop. They invested their knowledge and made a sincere effort to successfully provide us with this trip.
Jacada planned an amazing trip for us to Nepal and Bhutan. The itinerary was personalized to our preferences, with some unexpected gems like a healing bows session in Kathmandu, Nepal, and an awesome bike ride in Thimphu, Bhutan. Tigers Nest hike in Paro, Bhutan was beautiful.
Rosie curated our trip to Morocco. During the planning we felt like she just "got us" when planning our excursions. From fun adventures like making tam tam drums to cooking classes, lunch with a Berber family - all of our experiences were so cool and well thought out. Everything was perfectly executed and the driver and guides were really top notch. Working with a company like Jacada and specialists like Rosie and Grace really makes a huge difference - they have the experience and local knowledge to provide travelers with amazing accommodations, unique experiences and amazing suggestions for dining experiences. We have already booked another trip with Jacada to Southeast Asia in early 2027.
Jacada has nailed it on all 3 of our trips they’ve planned! From the beautiful hotels they select, well thought out itineraries, professional and fun guides, and so much more we are always confident that they will put together a trip that is just what we are hoping for! The team is readily available and flexible whenever we’ve needed and truly listen to our input which makes for very memorable, and maybe most importantly, stress free traveling! Thanks again Jacada… we look forward to working with you again!
The hotel Meg recommended was perfect. Its location in the Places des Voges was wonderful. Our private tour of Notre Dame with one of the master sculptors is something we will never forget.
Plan - they managed to get the spirit of what I was asking for and were flexible to make changes until the last minute
Execution - the crew on the ground was professional and well versed. The hotels recommended were great but they need to update their 'happening' restaurant list
My husband had them plan our 25th anniversary trip to Scandinavia and BOY did it deliver. We have traveled extensively over our years together and this was easily one of our top trips of all times. Many of the excursions we did were private and we enjoyed how on each and every one we were taken care of to the fullest! Hotel accommodations were lovely, restaurants recommended were on point and they pay special attention to what your goals are with where you are traveling while also finding ways to educate you about the area. You also get a very detailed itinerary which makes it so easy to see what is coming up next. We will definitely use them again.
An absolutely amazing trip from start to finish. Luisa and Symmone planned the perfect itinerary, selected the most beautiful hotels and planned every last detail so we didn’t have to worry about a thing. So many wonderful family memories created thanks to this amazing team! We will be back for future travel❤️
My two week trip to Egypt was executed flawlessly. Grace took my outline of what I wanted to do and prepared an itinerary that was efficient but not hectic. My three guides during the trip were all exceptional. Knowledgeable, personable, and caring every day. They knew the schedules of tour bus and river cruise groups at all the sites and adjusted our daily schedule to avoid waiting in lines. The on- site coordinator whisked me through immigration, emigration and customs faster than I ever have experienced in over 50 countries. My one hour talk with an Egyptologist evolved into a two and a half hour dialog as he appreciated my interest in the subject.
When I entered my hotel rooms after checkin, there was always a personal note from Rosie and Grace to welcome me to the new location and to remind me they are available if needed.
I challenged Grace, my concierge, with a special request for an experience with some historical context. In country, the local coordinator told me when he learned of it he wondered if it could be done as it had never been requested before. Grace made it happen to my utter surprise and it also seemed to delight all the local participants. Another example of how far Jacada is willing to go to make a trip special.
I used Jacada to plan my honeymoon and wow did they exceed ALL my expectations. Every touchpoint from start to finish- was handled with care, and no detail went unnoticed. The team planning the trip was extremely knowledgable, and the team on the ground made sure we didn't have to lift a finger. Absolulely every part of our trip was amazing, and I can't thank the Jacada team enough for planning the trip of a lifetime. Jacada Travel was my first time using a travel agency- and I can't wait to plan the next one!! Highly recommend booking a trip with Jacada!! Thank you especially to Chloe and Kam for all your hard work over the past months to make this trip unforgettable.
When I began my search to go on Safari, I knew I wouldn't be able to plan my trip as usual and would need to use an expert travel-planning company. I came across Jacada, and man, am I glad I did. From the expertise and information for planning to the recommendations for lodges, I felt at ease about the whole process. This team knows their stuff and, more importantly, was available to answer any questions from start to finish. If you are planning any safari trip, definitely use this team!! It made our holiday seamless and smooth. Even when I got a stomach bug on the trip, they had a medical doctor available to give me medicine and help diagnose me. Their on-call 24/7 team was truly available to help 24/7.
Any future trip to Africa will definitely be booked through Jacada!
Our Jacada travel designer, Chloe Ainscow, listened to our interests and tailored a once in a life time trip to southern Africa that more than met our expectations. The accommodations, food and pacing of the trip were excellent. But more than anything it was the caring and knowledgeable Wilderness guides, Randall at Cape Town, Ben at Linkwasha, Faidon at Ruckomechi and Willard at Toka Leya that made the trip exceptionable.
Jacada arranged a fabulous trip to Scotland for me and my family, including my 8 year old grandson. They tailored the journey precisely to our interests and hobbies, finding unique and out of the way experiences for us, such as learning to weave, visiting a working sheep farm, a bagpipe lesson, an afternoon with a local storyteller. Their guide/driver was fantastic; she really "made" the trip.
I know Jacada trips are expensive, but they are entirely worth it. I was relieved of my usual role as travel organizer. They arranged far more interesting activities than I would have known about. The hotels were gorgeous. All in all, I highly recommend Jacada.
Jacada has planned 2 of our trips to central and South America. We were so impressed with James and Carlos on our first trip to Mexico and Guatemala that it was a no brainer to have them plan our trip to Peru. They get the big and the little details right every time. Their relationship with the “on the ground” tour companies are superb. The planning phase was orchestrated by James. He determined our interests and got us to reveal the goals and types of experiences we were looking for. Carlos executes the plan with our bookings, hotels, airport assistance, tours and restaurant reservations. Our experience was flawless. Everything went smoothly so we could immerse ourselves into our travel experience. We totally recommend Jacada and James and Carlos for an unbeatable trip.
Really good organisation, thorough documentation, excellent on-the-ground teams and good communications before, during and after the travel event.
