In the Press

The bespoke trips we plan are regularly named among the world’s best. We are proud to be recognised not only for the remarkable journeys we arrange, but for being a leader in positive impact luxury travel.

Award-winning luxury journeys

For 2026, Jacada has been named among Travel + Leisure‘s World’s Best Tour Operators, celebrated among the specialists who take trips from “great” to truly “unforgettable”. Two of Jacada’s travel designers also earned places on Travel + Leisure‘s A-List and seven secured spots on Condé Nast Traveler‘s Top Travel Specialists list, a little black book of experts who plan remarkable adventures with due sensitivity to local environments and communities.

We were named one of the top specialists in the world by Condé Nast Traveller in its 2025 Reader’s Choice Awards and Jacada was a finalist in the 2025 Regenerative Travel Impact Awards as well as in the 2026 OutThere Experientialist Awards.

Recent coverage

Forbes
Natalie Lyall-Grant, Jacada's Head of Positive Impact, shares how an audit of partners helped the brand lead the way with its ethical wildlife encounters.
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Robb Report
With the right connections, it's easy to see Paris like a VIP. Meredith Lepore delves into the city's most exclusive tours.
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Condé Nast Traveler
Cartagena is one of the best girls' trip destinations, says Kristin Braswell, especially with curated experiences from Jacada.
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Travel + Leisure Asia
Jacada's founder, Alex Malcolm, delves into why responsible travel matters – and how luxury trips don't have to compromise on sustainability.
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AFAR
Discover some of the world's most exceptional and rare experiences, including exploring Japan's hidden art island with Jacada.
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Vogue
Greece is an incredibly popular honeymoon destination and Jacob Chapman, Europe Product Manager at Jacada, reveals how to do it differently.
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Wherever Family
Susan B. Barnes explores how to combine family travel with sustainability, without compromise. There's something for all ages.
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Vogue
Are we witnessing the return of the Travel Agent? asks Jenn Rice, assessing the value that travel experts can add to a trip.
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Travel + Leisure
Antarctica isn't as inaccessible as you might think. Simply combine it with a trip to Cape Town for the ultimate experience, says Brad Japhe.
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Tatler
Kit Wong, one of Jacada's travel designers, unveils her must-do list for a trip to Iceland. Think private dinners, chasing the stars and much more.
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The Guardian
Cain Nunns examines how Lombok plans to attract tourists, whilst keeping the up-and-coming island free from the impact of overtourism.
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Forbes
Emese Maczko deep dives into Jacada's Positive Impact Collection, looking at the importance of rigorous auditing and transparency.
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Trip Savvy
Karen Tina Harrison gets under the skin of Jacada, and uncovers what makes us different from other luxury tour companies.
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Travel Agent Central
A deep-dive into Jacada's newly launched Positive Impact Collection, built around a commitment to making a meaningful difference through travel.
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Sleeper
Alex Malcolm, founder of Jacada, delves into how a hotel can help you understand even more about the destination you're visiting.
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Get in touch with our team

For any media enquiries, please contact [email protected]

Our Travel + Leisure A-List advisors

Our award-winning destination experts are named among the world’s best. Meet the senior travel designers on Travel + Leisure's A-List.

Jennifer Richt

A Senior Travel Designer for Latin America, Jen is recognised on the 2026 A-List for her expertise in Chile, Peru and Mexico. Her knowledge also extends to other South American countries as well as Antarctica.

Lily Bunker

Lily is a Senior Travel Designer for Latin America. With a special interest in crafting trips around wildlife and gastronomy, she is also recognised on the 2026 A-List for her expertise in Antarctica and South America.

Our Condé Nast Traveler Top Travel Specialists

Jack Beckford

A Travel Designer for the Middle East and Silk Route, Jack was recognised for his deep knowledge of Egypt, Morocco and Mongolia. His passions extend from art and cuisine to remote adventures away from well-trodden paths.

Charles Kronsten

Charles is a Senior Travel Designer for Latin America, with a heartfelt passion for Chile, Argentina and Colombia. He holds a special interest for crafting trips that immerse travellers in local cultures and reveal incredible wildlife.

Jody van Merode

A Senior Travel Designer for Africa, Jody brings a wealth of knowledge to the journeys she curates. She specialises in Tanzania, Botswana and South Africa, with an appreciation for multi-destination trips.

Murray Mitchell

Murray is a Senior Travel Designer for Europe. He was recognised for his deep understanding of Italy, Iceland and Portugal, and especially enjoys crafting multi-generational family adventures.

Angela Thomas

Angela is Jacada's Africa Client Experience Manager, bringing unparalleled local expertise to the Concierge team. Their strong connections with local guides, sommeliers and artists across the region ensures immersive and personalised experiences for every traveller.

Emily Wallington

Emily is a Senior Travel Designer for Africa, who holds a passion for immersive safaris and exclusive experiences across South Africa, Namibia and Zimbabwe. She has also been recognised for curating journeys that include meaningful cultural experiences.

David D’Arcy

As an Asia Pacific Senior Travel Designer, David views travel as the subtle art of tailoring, weaving a client’s curiosities into a narrative that feels exclusively their own. He has particular expertise in New Zealand and Japan, and loves to plan adventure travel as well as family trips.

Since I founded Jacada in 2008, it's been a fantastic and fascinating journey. From sending our first clients to Brazil and Latin America to seeing us named among the top travel specialists in the world, we’re proud of always pushing to bring new experiences and destinations to our travellers.

Alex Malcolm

Founder

The Explorer magazine

In Jacada’s biannual magazine, The Explorer, you can find the team’s latest highlights as well as immersive stories taking you on journeys around the world.

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