“A great week in Iceland”
We are experienced travelers and found Jacada to be among the best agencies we have used to plan a customized trip. Alex and Jacada’s other contacts were proactive and helpful in the planning process and the guide, itinerary and accommodations met or exceeded our expectations.
Published 11th July 2018 on TrustPilot
Linda
“Awesome Iceland Vacation”
We were absolutely thrilled with our vacation to Iceland that was planned by Jacada Travel. From the moment I contacted Jacada by email, the communication from Hanna, our Travel Designer, and later Michele, our Travel Concierge, was outstanding. Between numerous phone calls and emails, we were able to communicate our desires for this vacation and they were met perfectly.
We were looking for a private 7 day tour of Iceland for our family of 7. Having limited time, we concentrated on southern Iceland, the Golden Circle, and Thorsmork. Once we landed, we were immediately picked up by Ragnar (Eskimos Travel, Jacada’s partner in Iceland), our guide for the next 4 days. In short, Ragnar was absolutely amazing. He quickly learned our desire to see and do as much as possible in the time we had and he did not disappoint. In Reykjavik, we were treated to a walking tour through the city with a lot of explanations, stories, etc., from Ragnar. He was obviously very knowledgeable and had many stories to share. We had also opted for a “foodie tour” and Ragnar took us to several restaurants for a taste of traditional Icelandic dishes. All were excellent (although some of us may disagree as far as the fermented shark and dried fish jerky are concerned!).
After two days in Reykjavik, we departed for the countryside in southern Iceland. Again, Ragnar was an amazing guide, showing us so many beautiful sites (glaciers, glacier lagoons, waterfalls, volcanos, etc.), and spending much more time with us than he was obligated to do. Two of our days wound up being 12 hour days and we were thankful for Ragnar’s desire to spend so much time with us.
Besides the visits to so many beautiful sites, one of the highlights for us was definitely the glacier hike. This was quite strenuous but we all enjoyed it thoroughly and standing on top of the glacier, absorbing the beautiful views, was unbelievable. We also visited glacier lagoons that were some of Ragnar’s favorites, not supposed to be on the tour but he wanted to show them to us. Stunning!
After Ragnar’s time with us, Omar spent two days with us, touring in a heavily modified and luxurious 4x4. This enabled us to visit many sites that would be impossible with a typical vehicle. Omar was also a fantastic guide, so knowledgeable in Icelandic history and culture. In addition to visiting Geysir and the many sites of the Golden Circle, Omar took us to our glacier snowmobiling exhibition. This was definitely one of the highlights of our trip. The experience of being on top of a mountain on top of a glacier, with the panoramic 360 degree views, was amazing. We all said we would like to do this again someday.
Thorsmork was a rugged mountain ridge and valley that is best explored by 4x4. Omar was a great guide here, showing us many sites and leading us on hikes through the remnants of glacier lakes, glaciers, waterfalls, and the like.
It’s hard to imagine we could have enjoyed our time in Iceland more. The hotels that Jacada picked for us were all exceptional 4-5 star hotels and since we ate most of our dinners at the two hotels once we left Reykjavik, it was great that the food was so good. Breakfasts were also always included in the hotel stays and were very good at all three of the hotels we stayed.
When the time came for us to leave for the airport for our trip home, Ragnar picked us up and made sure we were delivered to KEF on time.
We wouldn’t hesitate to have Jacada plan another vacation for us and look forward to it in the future.
Published 12th July 2018 on TrustPilot
Warren S.
“We are in California We have used…”
We are in California We have used Jacada remotely for trips to Argentina and Iceland and been pleased each time. All arrangements have been by emails and the internet. Will use again
Published 18th July 2018 on TrustPilot
Bobby
“Great, Great travel advisor and planner”
The staff is just lovely and very responsive. The people I worked with were knowledgeable and enthusiastic. The guides they chose were absolutely top shelf - knowledgeable, personable, and fun to be with. My trip was to Iceland and it involved solo travel. I will definitely use this company again.
Published 25th July 2018 on TrustPilot
Diann Smith
“Jacada booked a wonderful itinerary for…”
Jacada booked a wonderful itinerary for us in Iceland. The guides were all excellent, as were the hotels and the logistics of the trip.
Published 08th August 2018 on TrustPilot
Kenneth
“My husband and I took our 13 year old…”
My husband and I took our 13 year old son to Iceland. Looking for a private to small tour, I reluctantly put my name and phone number on Jacada’s website. Byron called and informed me about his company. He asked for 24 hrs to present his itinerary which he assured me would be superior to one that I was considering.
Our trip was more than I could have anticipated. We felt our three guides were selected to fit our every need. They were knowledgeable about the culture,history,and geology of Iceland. They were passionate about our environment and protecting its mysteries and miracles.
We plan to travel with Jacada in the future. Being a somewhat seasoned 72 year old traveler, I simply can’t imagine planning another trip without using Jacada.
Published 22nd August 2018 on TrustPilot
Kay
“5-star travel planning!”
Alex at Jacada did a great job of arranging the ultimate vacation in Iceland for my family. Everything was well thought out and we now have memories of great adventures that will last a lifetime. The team at Jacada was available whenever we had questions and we will certainly use them again for our next trip.
Published 29th August 2018 on TrustPilot
Tom C
“They made travel easy”
They made travel easy. Our guide, transportation, accommodations were excellent. I will use them again.
Published 30th August 2018 on TrustPilot
Peggy
“Very Thoughtful & Flexible &…”
Very Thoughtful & Flexible & Considerable
Published 21st May 2018 on TrustPilot
Carmen
“Very good service”
Very good service
Published 25th April 2018 on TrustPilot
Chris Hodge
“Jacada took care of us from beginning…”
Jacada took care of us from beginning to end, taking our executive team on a trip of a life time. They planned everything flawlessly and made sure that, even on the short notice of our trip, we had everything booked and planned to perfection. You would do well going anywhere with this Company. Amazing!
Published 24th April 2018 on TrustPilot
Joel
“Adventure Itinerary for Iceland”
Jacada travel put together an experience of a lifetime in Iceland. I loved working with Melania and Michele. Everything was perfect. The guides Bergita and Thor were exceptional. I would use them again for another destination!
Published 05th October 2017 on TrustPilot
Liz from Washington DC
“I really enjoyed working with Jacada …”
I really enjoyed working with Jacada Travel for my family trip to Iceland. Melania's enthusiasm for the location was contagious, and she put together an incredible package for us that included hotels, tours, and restaurant reservations. The folks on the ground in Iceland were also incredible. I would book with Jacada in the future for sure.
Published 23rd April 2017 on TrustPilot
Margaret
“Wow! What a vacation!”
Thank you so much to Melania and Michele for making our experience in Iceland so wonderful. Every day was thought out, down to the smallest detail, which made our trip as easy and enjoyable as possible. You guys at Jacada Travel are AMAZING!!!!! Can't wait to plan the next one.
Published 14th March 2017 on TrustPilot
Heather
“Byron from Jacada Travel planned the …”
Byron from Jacada Travel planned the perfect Iceland vacation for us. Not only did he listen to my requests and implement my ideas, he organized the trip in such a way so that each experience built on the previous one. The other staff at the agency was in continuous contact to make sure that our packing list was complete and that we understood our itinerary. Our trip was filled with excitement, and our guides were specifically selected by Byron to match our family's needs. We could not have asked for better guides - they did everything they could to ensure our experience was the best it could be. Iceland is not an inexpensive place to travel to. We may have spent a bit more using the finest travel agency, but it was a worthwhile investment in ensuring that our trip was phenomenal.
Published 21st June 2017 on TrustPilot
Laurie
“Expertly Arranged Trip”
Attentive to the preferences of the traveler, carefully arranged tours with an eye to details, excellent tour guide, smooth and easy transport from place to place, well thought out restaurant recommendations: superb in every way! Absolutely recommend this travel company.
Published 10th August 2016 on TrustPilot
Elizanda
“Excellent vacation group”
I absolutely loved working with Jacada for my Iceland vacation. I told them everything I wanted to do and they really took care of the rest. The people I worked with were nice, sweet, understanding and I really felt they wanted to give me the best experience possible. Jacada Travel is my go-to for vacation planning.
Published 14th September 2016 on TrustPilot
Candace
“Amazing Trip”
Einar the super jeep driver made the trip! He was great fun and an amazing conversationalist. I have already recommended him to several of my friends. We were not able to go on our Ice berg lagoon trip due to the zodiac company having a boat malfunctioning. Einar did everything he could to come up alternative solutions. However the Zodiac company was less than helpful.
Published 14th September 2016 on TrustPilot
Coleman
“From Iceland with love”
From the very start of my experience with Jacada while researching a trip to Iceland, I was impressed with the prompt, courteous and professional service I received. My travel expert, Melania, was extremely personable and treated all of my inquiries and requests with professional poise and knowledge. She was exceptionally prompt in all replies and quickly put all my concerns aside.
The trip she put together for me was perfect and matched my vision exactly. I wouldn't have changed anything!
Without a doubt, I would highly recommend Jacada to anyone for booking high-quality, luxury travel in the future.
~John
Published 28th December 2016 on TrustPilot
john
“We loved our Iceland vacation!”
The itinerary was exactly what we would have designed ourselves - there was something for every member of our group. And the guides were wonderful too. We had a fantastic trip! We would definitely use Jacada again.
Published 29th November 2016 on TrustPilot
Elaine
“Personalized and Helpful”
Jacada was very helpful in planning and taking care of our first trip to Iceland. We didn't know what to expect from this country so it was great that they were very informative from the beginning. They even made sure we felt at home by having our local snacks at the hotel when we arrived. Our accommodations and our guides at Iceland were also excellent. Definitely would use Jacada again in the future!
Published 08th January 2017 on TrustPilot
Grace
“The best travel company by far”
On July, 2015 our family traveled to Iceland with Jacada. It was by far the best trip we have ever gone on. Tours and activities were perfectly organized, individually tailored to our interests and every day was awesome. Our guide, Eythor, was incredibly knowledgeable, listened to us and added unique activities based on our interests (including finding a local zoo for our boys once he saw how much they liked animals and a pizzeria once we started feeling a bit homesick for NY food). I will definitely travel with Jacada next time around.
Published 21st July 2015 on TrustPilot
Lorna
“Iceland honeymoon”
My husband and I wanted a unique honeymoon and we were interested in Iceland so after some research I called Jacada and spoke with Byron who mapped out an amazing trip. He said we could virtually show up with just our passports and everything would be taken care of and he was right...we didn't have to worry about anything or plan what we would do next....we didn't have to look at maps and worry about transportation....our personal tour guides were excellent and the hotels and restaurants were awaiting our arrival. We truly had an epic vacation.
Published 19th April 2016 on TrustPilot
Karen
