Jacada arranged a 50th birthday celebration for my wife (and me) in Morocco. Truly a once in a lifetime experience, with outstanding experiences, attention to detail and service across the board. We have traveled around the world, including with other travel companies. This was the most incredible experience we have ever had. The food, the accommodations, the tours—everything was perfect. And truly unique. These people are fantastic, extremely responsive to requests and any changes needed, and tailored our experienced exactly as asked. If you go with someone else, for whatever reason, you will be missing out on something special.
Thank you Jacada for spectacular memories!
Jacada included comprehensive details every step of our incredible 3 week travels to Argentina and Chile. The itinerary, accommodations and excursions were exceptional.
It was comforting to have contacts and a concierge throughout the trip. Looking forward to another travel adventure next year, designed by Jacada.
In a word – amazing. ALL of the recommendations – from the hotels, to the tours and sights, and most especially to the fantastic guides, drivers and handlers who made it all so seamless and engaging on the ground in India- made this a truly memorable experience.
And of course a special thank you to Rachel O’Leary and Gilda Tang at Jacada who brought this trip to life. From the time of our first inquiry until the time we landed back home, they were always available with guidance, suggestions and a quick response to help us on our journey. Highly highly recommend and can’t wait to work with this team again.
Iain and Angela took the time to listen, ask, and tailor our experience. They set expectations and tended to every detail. The in-country guides were knowledgeable and fabulous. Each step was smooth and well handled.
The safari staff/team were incredible, top notch service, gracious, great teachers about the history, culture, etc. Incredible bucket list experience , life blessing.
The ease of our schedule. We were on a strict timeline and the guides/drivers made the trip stress-free. Even though we packed a lot in – in a short period of time, we were never stressed about our scheduled. Everything I requested to see, we did. Amazing experience!
Jacada made the honeymoon of our dreams come to life. Our trip creator, Charlie, needed merely 30 minutes of my time to understand exactly what my husband and I were looking to experience in Thailand. There were so many “pinch me” moments to count. I can not recommend Jacada enough and will definitely be using them the next time we plan a vacation!
Wonderful! Everything worked out beautifully. We had an amazing trip and are so grateful for the terrific staff at Jacada for making this such a special experience for us. Thank you!!
The Jacada team is first class all the way
I have now booked 3 of my families adventures with them, they continue to impress at their coordination, professionalism and execution of very high end bespoke travel.
Our travel advisors Lily and Berni were
Easy to communicate with and planned the perfect vacation for our family! They listened to exactly what we wanted, guided us, and tailored a trip we will never forget.
Another spectacular trip with Jacada! My family and I went to Guatemala and Belize over Christmas and New Year’s. The trip was planned perfectly! We spent a week in Guatemala where we hiked Pacaya Volcano near Antigua, enjoyed Christmas festivities in Lake Atitlan, and walked the Mayan ruins in Tikal. Next we crossed the border and spent the week relaxing in San Pedro where we ushered in the New Year and enjoyed the beautiful beaches, food, and people. Once again Lily (travel planner) and Melanie (concierge) did NOT disappoint! We’re still smiling ear to ear and looking forward to our next Jacada adventure!
Jacada takes care of every detail from start to finish so we are able to show up and focus on enjoying our trip without having to worry about any of the details. From the moment we stepped off the plane we were met and taken through expedited security, picked up by our pilot and taken on a short flight to our first destination. We had someone with us the entire time that knew where we were going, how we were getting there and what we needed to do. We felt very taken care of, which allowed us to sit back and enjoy each of our stops along our journey. This is the second time I’ve used Jacada to travel to Africa and both experiences were perfect. They pick excellent accommodations, the camps they work with are eco-friendly and very focused on supporting local communities, and every logistic from arrival to departure is perfectly planned. I would use them again and again!
We had an extraordinary family trip of 5 to New Zealand and Bora Bora. Keith designed this trip with the utmost attention to detail and care. We were traveling with 3 college students and are strict vegetarians. Keith was patient and very accommodating with our activities and meal selection. He also was able to help with last minute changes and minimize any conflicts. Jacada exceeded our expectations in professionalism, understanding our needs, being very receptive to changes, and maintaining a consistent high level of communication. Keith was particularly helpful in organizing first-class transfer companies who greeted us at the airport and provided safe travel to our hotels especially at 2 am in the morning. We plan to use Jacada again as they are masters in planning safe, memorable and efficiently executed trips.
Fabulous family trip to Australia! Our time there was limited, so it was important to us that our days were planned and organized. They are a full service travel company; they planned all hotel stays (that were most lovely); all in-country flights; private guides and all excursions; and even some meals! Jacada representatives/guides were professional, knowledgeable, friendly and timely. Everything went off without a hitch. We enthusiastically recommend them for your travel needs!
Jacada has always made our experiences better than great. They pay attention to small details like dietary choices and special requests. Jacada has searched out extra special accommodations that exceed our expectations. We especially appreciate that every driver and guide is always on time and waiting. They select the very best.
Delfina at Jacada was exceptional in every way: Patient, creative, attentive to detail, and completely committed to creating an experience for us that addressed our interests and and desires. The on-ground travel company selected by Jacada, ViaVenture, was also exceptional. They were always available, willing to make any changes in our itinerary that we wanted, and employed the most knowledgable, caring, talented guides and drivers. We will turn to Jacada to plan all of our trips in the future.
Jacada worked with us on this trip for over three years as we continued to make changes throughout the covid lockdown. Everything from the itinerary to the guides to the accommodations were executed extremely well. Their ability to craft a bespoke itinerary to our specific interests was great. Highly recommend them.
I wanted to discover Patagonia and Jacada put together a great 20-day itinerary for me that included Chile (Santiago and Torres del Paine) and Argentina (El Calafate, Chalten, Ushuaia and Buenos Aires). All of the activities suggested by Jacada turned out to be great experiences, the hotels and restaurants were excellent and the travel logistics went without a hitch. I will always treasure the memories from this once-in-a-lifetime trip!
Our recent family trip to the Galapagos was the 7th time we have used Jacada to help us imagine and experience incredible trips around the world. We continue to use them because each and every trip has been flawless in its design and execution, and each one is wonderfully customized to reflect our particular interests and profiles. Each of the team members is fantastic. We can’t recommend them highly enough!
Our Sicily adventure of September 1st was over the top in every aspect. Melania, Marta and their people on the ground Enza and Carmelo performed flawlessly. Definitely our best trip ever. Thank you Jacada we highly recommend you! Harriet and Brian
I happened to find Jacada Travel while looking online. I was a bit skeptical at first as I had never heard of them but was put at ease instantly. Lily did an amazing job at putting together a trip for 10 people to Costa Rica. She really listened to what we were looking for, what we wanted to do, and our budget. She responded quickly and made sure she answered all our questions.
Berni came on after we booked our trip and was amazing helping with all our last minute requests (which we had several of). She made sure to put that extra special touch on our trip and even sent the three kids traveling with us gifts to open on Christmas morning.
The hotels that Lily found were unique and not just your resort type. We were taken care of with the excursions and the transportation and never had to worry about anything.
Will will absolutely be using Jacada for our next trips in the future. I can’t recommend them enough.
What a delight it was planning our trip but it was even more delightful taking it. We visited Chile (wine country and Patagonia) and Antarctica. Everything was better than we we imagined. Jacada is highly professional and extremely competent. The trip was tailored to our exact wants and needs. We couldn’t be happier. Every person we dealt with whether before, during or after our trip was exceptional. They truly go out of their way to insure every detail is taken care of and they communicate very clearly. I highly recommend them. In fact we have already planned our next trip through them.
Amazing family vacation in Ecuador thanks to Jacada Travel and their local partner. Everything worked to perfection. We wanted boutique luxury and that’s exactly what we got: beautiful and unique hotels, amazing food, personalized service and Galapagos at its best
Planning of itinerary and execution on the ground with excellent guides and support staff.
Went to Vietnam guides were awesome , very flexible and tailored the tour to our needs superbly. Hotels were something to behold. Couldn’t fault the experience and would recommend this tour to anyone.
The entire trip was planned by Leanne and Gilda and every detail was taken with great care. We would not have experienced many of the adventures had it not been for their keen knowledge of Thailand.
Every host/guide we had were very warm, knowledgeable about their particular area. All were very kind and thoughtful, some were very funny.
We especially enjoyed Bella’s company in Bangkok where she took us to the Maeklong market, a floating market, the coconut sugar factory, the temples in Bangkok as well as Chinatown street food tour. She was simply awesome!
Chiangmai was more of a countryside with exciting tuktuk driving and river rafting along with a trek in Chiang Do. The trek was challenging but very rewarding. We met local artisans who weave gorgeous bags and trinkets. I wish I had known they were selling them, I didn’t bring enough Baht and there was no Venmo. Please take Bahts with you if you visit Chiang Do, the weaving is simply divine.
Then we hit Koh Samui where everyday was massages and beaches. Perfect ending to a wonderful vacation.
Thank you Leanne and Gilda for an unforgettable time in Thailand!
Incredible hikes to Fitz Roy, El Torre, Perito Moreno Glacier, kayaking in Bariloche, and enjoying the best of Buenos Aires’ street food provided a lifetime of family memories.
Jacada did a wonderful job organizing terrific accommodations, transfers, and guides.
Great to work with and amazing trip!
Lily and Berni did an amazing job of creating a fantastic itinerary and then ensuring that everything about our trip went very smoothly. We enjoyed everything about it – from the top notch hotels and dining to the tours and hikes and even the transportation was seamless. And we even got sweet welcome notes and gifts from our Jacada team at each hotel. What a wonderful experience – Argentina was incredible! We hope to be back someday soon. Thank you again for everything!!
The drivers, guides and staff were truly amazing! They attended to your every need. The country and wildlife is also incredible!
Kate and her team did a fabulous job helping us plan our trip!
Everything was absolutely wonderful. Kate planned a truly spectacular trip and symmone made the logistics so easy for us. The hotels were amazing, all of our transfers were seamless and our guides were delightful. We had the trip of a lifetime and will always appreciate the first class service we experienced.
Attention to detail and facility selection.
Jacada organised an excellent trip with everything perfectly tailored to us. Our tour guides Nima and Arjun were outstanding and delivered a fantastic, seamless trip! No complaints at all
Our travel agent through Jacada, Charles, did a great job at getting our whole trip planned and organized. He organized excursions to meet our interests and made sure that our trip went off without a hitch. I would definitely use Jacada again.
My husband and I worked with Jacada Travel’s very knowledgeable travel agent to have 8 days in Argentina, and we found a perfect itinerary within our budget. Our tour guides were excellent and the drivers were always prompt, handled our heavy luggage and navigated the traffic with skill. We visited Buenos Aries, Iguazu Falls, and the Pampas. Our tour provided us with incredible experiences. Our guides were indispensable in helping us deal with the Argentine peso and airplane flights on crowded holidays. They provided us with extended stays at hotels and surprise treats. Well done, Jacada
I loved how easy the planning part of the trip was and the great thing about it was that the trip itself even exceeded my expectations. Every detail was handled and implemented perfectly! Thanks so much to Charles and Carlos for their great work!
Fourth time we’ve used Jacada and always great- logistics are all arranged, support teams on the ground super responsive, and beautiful location and itinerary. Top notch.
Jacada arranged an extensive private tour for my wife and me in November (2022), visiting Brazil, Argentina and Chile. The entire trip took 3 weeks, starting with 3 nights in Rio de Janeiro in Brazil, 2 nights at the Iguazu Falls, 3 nights in Buenos Aires, then a week in Patagonia followed by a week in and around Santiago in Chile. It was impressive that for such an extensive trip all the arrangements went very smoothly. Jacada booked excellent hotels for us, and very good seats on the many internal flights. Our guides were friendly, knowledgeable, efficient and helpful. With hindsight, I wish we had educated ourselves a bit more before traveling, so that we could have given our guides better information about what we would like to see at the various locations we visited.
Personalized itinerary and attention to detail were superb. Everyone we interacted with was charming, knowledgeable, and extremely supportive. We felt spoiled and pampered during the entire trip. Cultural experiences that brought us into people’s homes and small business were really special. Hotels were unique, welcoming, and top quality.
Jacada organized an outstanding trip for us to Australia. They listened to our needs and made relevant suggestions. They took care of all the details and when minor travel glitches came up they or their partners were responsive.
Just returned from an amazing journey through Chile and Argentina. Our Jacada concierge Berni, and travel designer Lily, we’re fantastic throughout, needing to reschedule dates and reservations twice due to Covid. We still can’t believe that we finally took this trip despite three years of delays. Berni and Lily made it happen, and we can’t thank them enough!
Charles is a phenomenal travel agent. I felt like I was communicating with a friend rather than a stranger. Thank you for my epic Amazon trip!
Jacada always plans the best trip for whatever you need, personal and fun.
We had an amazing experience for our anniversary trip. The guides and drivers took great care of us. When there was a protest that stopped traffic, our guides knew of some back roads that prevented us from waiting in traffic for hours.
Each guide on our tour took extra steps to ensure we had a pleasant experience. They were all very knowledge of local history and culture. We would go back to Guatemala in a heart beat.
The food was amazing and it was a nice mix of great restaurants and local casual cuisine. They were always on time to pick us up and drop us off for our flights or important tours.
Jacada travel organized our honeymoon on reasonably short notice. The process from beginning to end was seamless. There is no way we could have organized something as unique as Jacada did, and it was an absolute pleasure working with them.
I did not face any issues with any of the hotels nor the drivers or guides during my trip. The flexibility by the on ground team.
At the last minute I planned a trip from the US with Jacada to visit London and Paris with my son who is studying in Italy.
Hanna Fischer and Alice Cosso, my contacts at Jacada, had the very difficult task of making arrangements for us during such a busy travel period and with not a great deal of time to make arrangements. They, along with the hotels, private tours and transfers/transportation they arranged for us, exceeded our expectations.
Both Hanna and Alice were professional, friendly, knowledgeable, timely in their responses and patient with the myriad of questions that I had. They did a great job in helping make this trip one that my son and I will always look back on very fondly.
We have just returned from a wonderful trip to India. Keith and Gilda from Jacada organized the tour, helping with recommendations for hotels and tours at each of our stops.
I cannot find superlatives good enough to describe the trip – the Taj Lake Palace, the Umaid Bhawan, Sher Bagh, the Imperial, and the two Oberoi properties were stupendous. The tours, particularly in Udaipur and Agra were fabulous. Our driver and tour guides were reliable, flexible, and extremely helpful.
Well done Jacada
The most important thing for us when we made our booking was trust. From our first phone call with Kate, we knew that we were going to have a fantastic trip. Which we did! Kate and Gilda both planned everything out with great detail so that all we had to do was relax and enjoy our trip.
This was our second time using Jacada Travel, and won’t be our last. We really appreciated the honesty and recommendations that Kate made, to make sure that our trip would be truly amazing. She listened to what was important to us, our likes/dislikes then prepared us a trip of a lifetime. We can not say enough on how thankful we are to Kate, Gilda and Jacada Travel. Well done!!
This was our first time so we were a bit nervous but the experience was flawless. Our concierge was super helpful at the outset determining our needs and desires. She chose outstanding resorts, timely and pleasant guides and drivers( no bumps on Jacada’s end. We called the local people twice and they answered right away and helped us out. We are looking forward to our next trip!