Testimonials

Excellent 4.9 out of 5

See all 1895 reviews on Trustpilot
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12th Jan 2024
Verified order
Can’t wait to do it again

I’ve traveled a lot, but never like this! My recent trip to Japan with Jacada exceeded my expectations in every aspect. Working with Lauren and Leanne was easy right from the beginning, and they truly turned it into the most effortless and relaxing vacation I’ve ever experienced. There’s no way I would have ever been able to plan a trip like this by myself. Their knowledge and partnership with a ground team in Japan were invaluable. The itinerary was personal, communication seamless, and the little details they surprised us with were pure delight! For anyone who values efficiency and stress-free travel, Jacada’s services are a total game changer.

Gannon
12th Jan 2024
Verified order
Jacada delivered beyond expectations…

Jacada delivered beyond expectations with an extraordinary 10-day South American vacation filled with beautiful sights, sensational accommodations, friendly staff, and stress-free experiences. I would give them credit for the great weather if I could, that’s how flawless our experience was. From the moment we made arrangements with David, we knew we were in good hands. It is apparent that the team communicates and works together down to the most specific details. Everything was handled with professionalism. It’ll be hard to top this vacation.

Walsh
12th Jan 2024
Verified order
Highly Recommended Travel / Service Provider

Our Jacada Peru trip was a first-class experience. Everything was seamless. The guides were excellent, the hotels were appropriate (some were really excellent), the logistics were perfect. There were many thoughtful small touches that made a real difference (snacks, a boxed lunch on the day we were picked up and went on a long drive), water, small gifts for the kids, etc. We loved being on a complicated trip where we did not have to constantly be managing logistics, tickets, boarding passes etc.

Mansell
12th Jan 2024
Verified order
Idyllic Thailand / Cambodia honeymoon

Jacada planned our honeymoon across Thailand and Cambodia and we can’t say enough about how perfect it was from end to end! The variety of activities, the luxury of hotels, the friendliness of our guides, the communication and support from the whole team (thanks Keith and Gilda!) were all beyond our expectations. In Thailand, learning to drive tuk tuks and spending time with elephants really stood out as highlights. And we’re so glad the team recommended Cambodia as a part of our trip because the whole country just stole our hearts. Already planning our next Jacada trip!

Rob
10th Jan 2024
Verified order
Don’t leave home without them

Amazing, curated travel planning. The more we use Jacada the better they know us = a progressively more personalized trip each time.
They have experts for each continent and consequently there is a wealth of personal knowledge which goes into the planning of every journey. (On occasion, right down to which *room* on a particular ship is the best to stay in!!)
I cannot emphasise enough the peace of mind I experience when travelling with Jacada. Every airport or land transfer, every local phone number provided in case of emergency and the responsiveness when even a minor problem arises is second to none.
I can totally recommend Jacada without a moment’s hesitation and personally cannot imagine planning a trip without them now.

Waller
08th Jan 2024
Verified order
Amazing trip- flawless execution.

Amazing trip – four different stops running the length of Chile and then Antarctica, all flawless in terms of logistics, support service of local agency, and perfect hotels/ excursions/ guides etc….just a joy to travel and see the world without having to worry about all of the complex arrangements. A level of personal service and attention to details, and a responsiveness when needed for help.

Waller
07th Jan 2024
Verified order
Jacada really listened to our vision and made it happen

Jacada really listened to our vision of the trip. They found beautiful out of the way eco lodges with terrific food, guides who were knowledgeable, and a driver who was professional and helped us explore places that weren’t full of tourists. This is the first time we went on a trip that we weren’t 100% in control of and we were nervous. But Jacada came through for us.

cheryl
07th Jan 2024
Verified order
We had a lovely experience with Jacada…

We had a lovely experience with Jacada Travel, specifically with Ellie and Gita. They put together a great itinerary and we were truly satisfied with the diversity of experiences and the quality of everything. The little personal notes we found from both of them in each hotel we were in , added a special touch. Very attentive to our needs and personable. They demonstrated great customer service .

Gonzalez
07th Jan 2024
Verified order
Jacada was incredibly attentive…

Jacada was incredibly attentive throughout the process. They work with great vendors and clearly communicated all our requests/needs to hotels, camps, tours, and guides. Monitored the trip throughout and followed up after.

Ladouceur
05th Jan 2024
Verified order
Great trip to Ecuador through Jacada

Great trip to Ecuador through Jacada. David and Anabel made sure that everything went smoothly. Will definitely use Jacada again.

user
03rd Jan 2024
Verified order
Incredible Luxurious Honeymoon – India & Maldives

Jacada designed a once-in-a-lifetime trip to India and the Maldives for our honeymoon. We spent 9 nights in northern India, traveling to Delhi, Agra, Jaipur, and Udaipur then 4 nights in an overwater villa in the Maldives. The travel designer and concierge team member from Jacada assisted us with planning every last detail and provided excellent, well-informed recommendations for all aspects of the trip. The local guides from Banyan, Jacada’s partner on the ground in India, were excellent. The Banyan guides possessed significant expertise on the different monuments / sites that we visited, were extremely friendly and conversational, and had fantastic recommendations for dining and shopping. After our Air India flight from Bangalore to Male was unexpectedly cancelled a few hours prior to departure, Jacada’s partner went above and beyond the call of duty. Upon hearing about the cancellation, the Banyan team quickly sprang into action and rebooked us on to another flight (1 hour later than the original flight) with a separate airline, ultimately helping us avoid an issue that could’ve ruined our trip and prevented us from getting to the Maldives all together. We stayed at the Imperial in New Dehli, Oberoi Amarvilas in Agra, RAAS Rajmahal Palace in Jaipur, Oberoi Udaivilas in Udaipur, and Varu by Atmosphere in the Maldives (all-inclusive resort). The luxury hotels in India were spectacular – each offered world-class service and accommodations – arguably better bang for your buck on hospitality than any other destination in the world. Jacada’s team sprinkled in different surprises throughout the trip that we will remember for many years to come. This trip was truly an end-to-end experience, exactly as Jacada advertised, from the moment we stepped off the plane in India to the moment we departed to return home. We look forward to using Jacada on future trips.

Clarke
03rd Jan 2024
Verified order
Personalized AND customized itinerary

Our itinerary to Sri Lanka and Maldives was PERSONALIZED and CUSTOMIZED! Travel agent, Leanne Anglo, personally called me, asked our desires, LISTENED, and established a FABULOUS itinerary!! Our 2-week vacation was perfect as it included so many highlights that you’d want on a wonderful, relaxing and memorable vacation. We spoke with Leanne several times over the 16-month planning stage – to make sure all was good and for her to answer any questions. She was very reachable, responsive, pleasant and professional. Gilda Tang from Jacada was also introduced into the picture once the itinerary was established and was also responsive to questions we had in the interim. My husband and I are world travelers and have gone on many, many trips throughout the decades. We’ve dealt with many travel agents (usually just on-line, not conversing), but never did we get such attention to our wants as we did with Jacada (we were usually provided an already established itinerary). Jacada is unique in that they actually talk to you to plan the trip. (We had also mentioned to Leanne some “don’t want” activities like tacky shopping! So, our itinerary excluded it!) We will stick with Jacada for future travels…already booked with them our Namibia vacation for this year!

Balilea
30th Dec 2023
Verified order
Fast and Fabulous Tour of Australia

My husband and I really enjoyed our Australia Whistle-Stop tour! Ellie did a fabulous job organizing it and allowing us to experience Sydney, The Blue Mountains, GBR and the Daintree Rainforest in 8 days. The private tours were top quality as were all of our accommodations especially The Chalets at Blackheath. We had an amazing tour by Tim and a picnic breakfast with the Kangaroos! Zip-lining in Daintree was another highlight of our time in Australia.
It was well organized, very informative and a fabulous way to travel. We highly recommend Jacada for a stress free, personalized vacation!!!

Nasha
26th Dec 2023
Verified order
Great Experience, No Time Wasted Planning

My husband and I booked our trip to Chile during a time that we were extremely busy. We felt like the time they saved us during the planning stage was well worth the price. The travel planners met with us a few times to understand what we wanted from our trip and find destinations and hotels that would interest both of us. We went through a couple of iterations of the itinerary to get the exact dates and times settled, however, they really did a great job without much direction. They worked within our schedule constraints and really guided us to make sure that we were making the most of our time and spending appropriate time in each location. They sent many reminders and material that also made sure that we were prepared for the trip. On-site one of their representatives met us for each internal transfer to/from hotel or next flight. We actually felt like some of the transfers having a guide meet us was overkill, but if one is not comfortable with international travel they will make sure that you are taken care of. The hotels and excursions at their suggested hotels were good, of course, we had our own preferences with regard to how each individual hotel operated but overall they were all very good. I would use Jacada to book another trip to a different destination in the future.

Ludo
25th Dec 2023
Verified order
Family Trip to Cambodia

We took a ten-day four-person family vacation in Cambodia and were very very pleased with the planning and the result. Phnom Penh, driving, touring, daily guided destinations and guides… all were exceptional. Our trip was a huge success. We saw Phnom Penh, Siem Reap and temples in and around Phnom Penh all the way to Siem Reap and beyond, bazaar and architectural tours… it was all great including the accomodations.

Mike
22nd Dec 2023
Verified order
Our trip was well planned-we saw a lot…

Our trip was well planned-we saw a lot of the country and our tours were enjoyable. The hotels were exceptional and well located. We also had enough free time to check things out.

Gary
21st Dec 2023
Verified order
Excellent planning and execution of all details of trip

Everything was planned and executed perfectly for our trip to Argentina. The hotels booked were spot on to our style of travel and all our guides were knowledgeable, friendly and had a good English. Also, appreciated all the restaurant recommendations for our trip.

Wickland
21st Dec 2023
Verified order
Unforgettable trip to vietnam and China

My trip to vietnam and China was so great , lots of amazing and unforgettable memories
Love all attention to details definitely will book another trip with Jacada in the future
Thank you Ellie Khoury and Cathy Jocubeit for designing this amazing trip for me

Althani
18th Dec 2023
Verified order
Would highly recommend!

Our experience with Jacada was wonderful. We worked with Rosanna and Cathy who assisted in planning our honeymoon to Japan and Thailand. We wanted a trip that would highlight the amazing food that both countries had to offer, and we were not disappointed! Our trip was filled with food tours, cooking classes, and even more experiences that we will never forget. Rosanna and Cathy were wonderful at organizing the whole trip from beginning to end. They were always prompt with responding to messages and gave us a lot of important information on the countries prior to departure. During the trip, there were no issues and the partners that they worked with in Asia were so wonderful. We highly recommend Jacada to anyone who wants a stress free travel planning experience.

D.
18th Dec 2023
Verified order
1st time to Africa

Jacada planned us an incredible bucket list trip to Africa. Our travel designers really took time to get to know us, our travel preferences, and what we were looking for, which was so important since it was our first time to Africa and first time booking a trip through a travel company. We didn’t know where to start between Southern & Eastern Africa with our budget and travel dates, but asked them to organize us a 3 week trip to be on safari for as many days as possible in a few differentiated locations each with unique experiences. They certaintly delivered – sending us to South Africa, Zimbabwe, and Botswana each with their own special touch, especially Little Makololo in Zimbabwe and Kanana Botswana. Jacada was clear with all communications and handling any changes along the way and the hospitality of the staff, guides, and lodges were superior.

Schmidt
16th Dec 2023
Verified order
Travel designers were very friendly and…

Travel designers were very friendly and put together the custom trip that we asked for and also added a few special surprises. We received good information, our guides were professional and helpful and all went smoothly as planned.

Chynoweth
16th Dec 2023
Verified order
Vietnam North to South

We had an incredible, seamless experience in our travels, thanks to the Jacada planning.

Everything was on schedule, the guides were well informed in all the history of the cities we visited. They were very attentive to our well being and expressed concern in making sure we were enjoying our time.

This has made our travels stressless and able to enjoy our time tremendously.

Gravier
14th Dec 2023
Verified order
Our Exceptional New Zealand Honeymoon

Jacada supplied the expertise and logistical help my wife and I needed to experience our dream honeymoon!

We are both experienced travelers who enjoy planning our own trips and were a little nervous about trusting a travel agency to handle the details. Jacada’s team quickly put those fears to rest with their thoughtful and thorough planning of our trip, a process in which they involved us frequently without being overbearing. They got to know us and our interests in a professional and considerate manner- by the end of the planning process we truly felt as though we were devising the trip with personal friends and not a faceless organization.

The trip itself was incredible and checked all of our boxes! The accommodations surpassed our wildest expectations, and we were pleased with how our dining reservations, excursions, and transfers played out. There were very few hiccups, and Jacada made sure to resolve the ones that did occur- including working quickly to issue refunds.

Jacada works hard to put their customers first, and we will be using them again when the opportunity arises. Special thanks to Charlie and Cathy for their hard work.

Saufley
12th Dec 2023
Verified order
Best vacation ever!

Our trip to Peru was perfect in every way! Jen did a great job laying out our itinerary, listening to what we were looking for and exceeded all our expectations. We were able to experience a cultural immersion that was top notch with the best guides! Everything was so personalized and the level of hotels and service that we received was phenomenal. The one day Inca trail hike was a dream come true. We visited Lima, Sacred Valley, Machu Picchu, Cuzco and Lake Titicaca and they were all wonderful!! I can’t wait to book our next trip with Jacada!

Burch
06th Dec 2023
Verified order
Everything was seamless

Everything was seamless, the guides were really knowledgeable. We really enjoyed our trip! I would highly recommend Jacada travel

Roland
01st Dec 2023
Verified order
Fantastic – No notes!

Jacada made our Southeast Asia trip seamless from planning stages to the end. I appreciated how we got to see a draft itinerary before committing to using their services – gave me confidence that they really knew what they were doing. Ellie is fantastic. The experiences, accomodation, and guides were stellar – all complete with incredibly kind personal touches and surprises along the way. I’d wholeheartedly recommend Jacada for anyone looking to plan a special trip to a part of the world you’re not as familiar with but eager to explore.

EK
30th Nov 2023
Verified order
Amazing Personal Touch

Amazing Personal Touch
They told every restaurant it was our honeymoon, left little notes at every hotel we stayed at. everything went perfectly

Kyle
29th Nov 2023
Verified order
Absolute Best Travel Agency!

Our experience with Jacada exceeded our expectations. They were so helpful, knowledgeable and friendly. My husband and I started working with them in 2020 right before covid hit and had to postpone for 3 years, but even after 3 years, they were there and so excited to help plan our once in a lifetime honeymoon. We travel to Thailand for 2 weeks. They gave us great recommendations on hotels and excursions that fit our budget. We landed in Bangkok and stayed there for a couple days. Then flew to Chiang Mai and stayed there for a 4 nights and then finally flew to Phuket and stayed on Koh Yao Noi island. All of the transfers were flawless, our domestic tickets were all booked for us. We felt safe and taken care of the entire trip. Not to mention all the little notes left in each hotel from the Jacada staff that worked with us and some little special extras we received while staying at the resort curtesy of Jacada. We honestly had the most amazing honeymoon and we owe it all to Jacada. Thank you so much. We 100% recommend Jacada if your looking to book a great travel agency.

Smith
28th Nov 2023
Simply the best

There can’t be a better or more professional travel service available . They did our honeymoon to South Africa – the trip of a lifetime . Everything was perfect and we had the best time — with no stress or worries . Booking our next trip with them and telling everyone ! Thank you Jacada

Knight
24th Nov 2023
Verified order
Best trip I’ve had to date!

My husband and I had the trip of our dreams. Jacada planned everything and captured our personalities very well with choices of where to stay and activities. We had a great mix of things to do and just enough time for flexible roaming which we wanted. Smooth transfers and pickups at the airports. Our guides looked after us so well. We came off one trip already planning the next with them. I’m not sure how to travel without Jacada.

Zoe
23rd Nov 2023
Verified order
An Unforgettable 30th Anniversary in Bali

Dale and I celebrated our 30th wedding anniversary in Bali and it was the most extraordinary trip of our lives! Jacada not only took care of everything and exceeded every expectation, they matched our desires for adventure and privacy. Each experience was unique and unforgettable. We are planning our next adventure with them now!

Donadio
22nd Nov 2023
Verified order
Amazing First Trip with Jacada – There Will Be More!

From the moment I first contacted Jacada Travel, I knew I was in excellent hands. My travel consultant, Charlie Morris, was incredibly knowledgeable and patient, taking the time to understand my travel preferences and build a customized itinerary that was perfect for me. Charlie’s meticulous planning was evident in every aspect of my trip, ensuring that I experienced the best of India without feeling overwhelmed. She also made sure to book me into high-end hotels that provided exceptional service, making my stay truly luxurious.

On the ground, every detail was taken care of by Gita Widyasari, Jacada’s local coordinator in India. Gita’s thoroughness and care were evident in every aspect of my Indian adventure. She ensured that every transfer, activity, and excursion was arranged flawlessly, and she even provided me with a list of restaurant recommendations prior to my trip (when she found out that I love food).

The local guides that Jacada arranged in each location were equally impressive. They were not only knowledgeable and friendly but also extremely flexible, adapting to my changing interests and preferences without hesitation. They shared their insights into the local culture and customs, making my experience even more immersive.

Overall, my trip to India with Jacada Travel was nothing short of exceptional. Charlie’s meticulous planning and Gita’s attentive care ensured that every aspect of my journey was seamless and enjoyable. The company’s extensive network of local guides further enriched my experience, allowing me to connect with the vibrant culture of India on a deeper level. I’m so grateful for their hard work and dedication, and I’m already planning my next trip with Jacada, this time to Thailand. I can’t wait to embark on another adventure with Charlie and Gita as my guides.

Joseph
19th Nov 2023
Verified order
Once in a lifetime trip to Italy

For our honeymoon, my wife and I wanted a vacation that we wouldn’t forget, while also not stressing about the details of planning it. Jacada Travel was able to put together a trip for us that exceeded our expectations. From the start they were professional and responsive, and got to know what we wanted from our vacation in order to put together a trip that was individualized to us. Every detail we could have asked for was planned, and allowed us to really enjoy the beautiful sights, activities, and food in Italy. We would highly recommend using their services, and look forward to more trips with them in the future!

Greg
16th Nov 2023
Verified order
New Zealand trip of a lifetime!!!

FANTASTIC!!! We used Jacada for a trip to New Zealand and I cannot say enough amazing things about Ellie and Cathy who helped create the trip of a lifetime. We have travelled around the world, with a driving tour of Switzerland and South Africa Safari as our previous top trips, and this surpassed those. The trip was tailored perfectly to our travel preferences with private tours, drivers, unique hotels tucked away from touristy areas, and a food experience on par with our trip to San Sebastian. We saw whales, gazed at stars in an area free of city lights, saw the Tasman Glacier, experienced local culture in Rotorua, the glow worm caves, the amazing Lake Taupo, Mt Cook, and ended in Queenstown, the most beautiful city I have ever been to. There we capped the trip off with Air Milford, taking a 30min flight to the Milford Sound with reserved tables on the cruise through the sound, a walk with the pilot through the forest and another 30min flight with different flight path back to Queenstown so we could see more of the unbelievably beautiful southern Alps. It was truly the trip of a lifetime and Ellie and Cathy made it so easy, book with them, and go here, you will not regret it and may consider moving there 🙂 THANK YOU!

DeGarmo
15th Nov 2023
Verified order
We are repeat clients of Jacada and…

We are repeat clients of Jacada and will continue to use them for future trips. Our trip coordinator Demi was FABULOUS!! She truly went out of her way to ensure that our trip to Colombia was exactly what we asked for..and more! She went above and beyond getting to know our group making this experience even more personalized. She stayed in contact and was also so responsive to any of our inquiries.
Our in country team and guides were fantastic as well. The true joy of the Jacada experience is that every detail is thought of and you can relax and enjoy your adventure.
Many thanks again Demi!!

14th Nov 2023
Verified order
From the jungles of the Amazon to the beaches of Rio

As returning Jacada customers, our Brazil trip was a spectacular 22 day adventure that took us from Sao Paulo, to the Falls, to the Pantanal, to the Amazon, and Rio. Everything from pre-planning to execution and all things in between were handled flawlessly as Charles and Melanie created an outstanding itinerary with a good pace, locations, guides, and accommodations. Every aspect of the trip was truly a “WOW” moment. There was nothing more we could have wanted or hoped for. The entire trip was stress free, relaxing, and very educational. As we have said many times, Jacada is our recommended travel planner for the perfect get-a-way.

Linda
09th Nov 2023
Verified order
What a great Travel Agency.

We used Jacada Travel several years ago for a month long trip to Chile. They were amazing. So when my husband and I decided to take a trip to Italy this year we decided to use them again. We were not disappointed, they did another fabulous job.
We spent 3 weeks traveling through Italy started in the North and ended in the South.
Everything about the trip was amazing, from the hotels, the private drivers, the guides, to the restaurants they recommended.
They always had welcome gifts and a nice card waiting for us at each hotel.
The sister tour companies they used in Italy were also top notch.
They take such good care of you from the moment you get off the plane to the day you leave. They did such a fabulous job, I can’t wait to plan my next trip.
If your going to use a travel company this is the one to use.

Fogwell
07th Nov 2023
Had a great trip designed by Delfina…

Had a great trip designed by Delfina and Bernie at the helm in conjunction with my daughter-in-law. Stayed at luxurious locations with top-level service. We had a wonderful guide in Peru! Thank you.

MacArthur
07th Nov 2023
Verified order
Our Family Trip to Scandinavia

Jacada Travel was instrumental in making our family trip to Scandinavia a wonderful experience. They guided us througut and their selection of places to visit, retaurants, etc was precisley matched to our needs.

Bequillard
07th Nov 2023
Verified order
Extraordinary Once In A Lifetime Journey

Could not have had a more exciting, rewarding and uplifting experience in India. Everything was sensational; from Charlie and Gilda’s planning, Sanjeev’s extraordinary and insightful guiding, Ramesh and Shankar’s perfect driving, the itinerary which took us everyplace we asked and more and added memorable experiences along the way, fantastic accommodations, the local guides who knew the ropes, and on and on. Wholeheartedly recommend Jacada and the team they assembled for this once in a lifetime journey. Of course, we’re thinking about our next “once in a lifetime journey” with Jacada too.

Hawk
06th Nov 2023
Verified order
Jordan

Outstanding six day customized tour of the most significant sites in Jordan. Stayed in best hotels. Excellent guide and driver. Natalie Johnson is the best tour planner and Grace Elliott the best travel concierge.

Seattle
04th Nov 2023
Verified order
Amazing Experiences & Memories

Excellent venues, guides, well organized, and great choices on what to see and do, for a place we have never been. They really did a great job on catering to our preferences. Service level was excellent, and we were willing to do some extras for us. It might be the best trip we ever had.

Atul
04th Nov 2023
Verified order
Our travel planner really listened to…

Our travel planner really listened to our wishes and designed a vacation to suit us perfectly. Lots of special touches, and great staff assistance from beginning to end.

Kozisek
31st Oct 2023
Verified order
The best and easiest trip we’ve ever taken!

From the planning process through the very end of our trip, everything about working with Jacada was easy and seamless. We worked with them to have them book a 12 day vacation in South Africa for our honeymoon. Our travel designer, Amie Larsen, was able to create the itinerary of our dreams all within our budget. Communication was easy and fast whether that was through email or WhatsApp. The hotels they booked for us along with the restaurants they reserved blew us away. One day we even came back to our room with a surprise massage as an extra little honeymoon gift from Jacada! Although there were a few excursions on our trip that had to be cancelled due to weather, Jacada was quick to come up with other plans for us or even offer to comp additional spa treatments. Extremely happy with our experience. Our only wish is that we get to book another trip like this soon!

Javal
25th Oct 2023
Verified order
It was seamless!

It was seamless!! The most wonderful accommodations, food, transportation and travel guides. So efficient. Our drivers were great! Everyone was so kind. Loved how we started in Rome and ended in Ravello. From metropolitan to quiet and stunning beauty!! I know you don’t control the weather but it was perfect too!!!

Hofmeister
24th Oct 2023
Verified order
Jacada is 10/10 highly recommend!

I can’t recommend Jacada enough! If you want a curated and hassle free trip, do it with them! They planned all details and gave us plenty of info leading up to the trip that we really didn’t need to do much ourselves. We decided to use them for a culture/food trip through Japan and it was beyond exceptional! The best!

AK
21st Oct 2023
Verified order
Our trip to South America

Great guides and hotels. Aways had the feeling that we were being looked after since we had never been to Chile nor Argentina before. We really enjoyed and appreciated the additional suggestions that Jacada arranged for us.

Meerholz
12th Oct 2023
Verified order
Best luxury travel experts!

Jacada’s attention to detail is beyond compare! We never had to worry about a thing.

Cooke
12th Oct 2023
Verified order
Jacada were fantastic!

We have just returned from a wonderful holiday…the absolute best!
Starting at the Victoria Falls, viewing from both the Zambian and Zimbabwean sides and topped it off with a view from above (helicopter)…..was stunning!
We then went onto Botswana staying at both Selinda and Mombo Camps….both camps were outstanding! Accomodation, food, game drives, guides and the ‘team’ on the ground were all fantastic.
Jacada did a great job from start to finish…..special thank you to James and Angela.. who were a real pleasure to deal with. Their knowledge and enthusiasm for the trip was ‘infectious’ and the final result did not disappoint in any way. Every step of the journey was faultless. And so easy!!
So a huge thank you to everyone involved.
We are now in the planning stages with Jacada for Europe next year…..can’t wait!

B
11th Oct 2023
Verified order
Jacada is beyond incredible

Jacada is beyond incredible and we look forward to planning future adventures with them. Our experience was flawless from beginning to end. Iain listened to our dream trip ideas and came up with a bucket list itinerary to Namibia, Zambia, Zimbabwe, and Botswana. James took over and guided us with his amazing care til departure. Such peace during our travels to know the ground team is in place to take care of any need during our trip should one arise. Amazing communication with us via WhatsApp to relay flight details during the trip and check in with us. Everything we were promised was an above and beyond experience. Words can’t describe how fortunate we feel to have found Jacada.

Donna