In May 2015 I set off on an eight-month adventure through Latin America. I began the trip in Cuba enjoying the amazing live music in beautiful Havana and eventually made it all the way down to Argentina to indulge my taste buds.
I spent my time in Central America exploring spectacular beaches in Mexico, learning to scuba dive in Honduras and hiking around the lush green volcanic landscapes in Guatemala. Then I set off on a sailing trip to reach South America, calling at a few tropical islands along the way.
In South America I found the Inca culture fascinating and enjoyed learning about their traditions and beliefs. I was continually blown away by the incredible landscapes that I visited from the Peruvian Andes to the Bolivian Salt Flats to the stunning city of Rio de Janeiro.
My favourite memories have to include all the wonderful wildlife I saw: snorkelling with manatees, diving in pristine coral reefs with turtles and getting up close to sloths in the rainforest.
Ask me about scuba diving, exploring the Amazon, and the best beaches in Brazil.
Jacada organized my vacation with my son to Costa Rica. Everything went completely smoothly. They booked just the right amount of activity vs down time from the discussion we had. All hotels were excellent and all logistics occurred with no issues. Overall a very good experience.
The trip was really good, I would have liked a little more guidance on what to do. Also we were told some wrong information (we could go shoeless for white water rafting) and had to wear normal shoes which was a pain to carry and wash afterwards. Also our last place was right near an airport, but they had us drive 3 hours to a farther one and we got there 4 hours early.
Working with Jacada Travel was a very wise decision in planning our trip to Peru and Machu Picchu. From the moment I made the first call to Jacada I had no doubt that the trip would be planned down to the last detail. It was indeed a luxury vacation. All hotels, guides and restaurants were of the highest standard. The attention to detail is not to be underestimated. We never worried about anything from the moment we left home. The meet and greet at the airport, guides and drivers were always on time and very helpful. We were never left wondering who was picking us up and what the plan was. All we had to do was show up and enjoy the sites and experiences. Everything was taken care of; detailed itinerary, boarding passes, entrance fees, luggage handling, etc. This was the trip I was hoping for and there was not one thing I would change. I have taken three trips with Jacada, all luxury vacations and each one was just that - luxury of the highest standard. I recently heard someone say that travel is an investment in memories. They could not be more right. And Jacada made that happen. I am in the planning stages of a fourth Jacada trip and could not be happier.
My husband and I recently returned from a 7 day trip to Peru. I can honestly say that it was the best trip I have been on and that is in complete credit to Jacada. First, the planning process was so enjoyable. Lily, my travel agent put together a great itinerary that was personalized based on exactly what worked for us. Closer to the time of our trip we were assigned a travel concierge, Berni, who worked so hard to make sure every small detail from restaurant recommendations, spa appointments, and small tours were perfect. While on our trip the planning was executed perfectly. The transfers were seamless, the hotels were top notch, and each activity was booked ahead of time without hiccups When we arrived in Peru we were treated like royalty from the second the wheels touched the ground. Our guides helped us with everything from checking into our hotels, guiding us through the airports, helping us pick out the best dishes on the restaurant menus, and even recommending extra activities along the way that weren't on our original itinerary. A few examples: In Lima - our first night we stayed at the airport hotel as we were scheduled to fly out to Cusco the following morning. Our guide picked us up from the airport just to walk us across the street to help us check into our hotel. The following morning we were running a few minutes behind. He sat with us while we finished breakfast and had a great conversation. What could have been stressful in a different scenario turned out to be a lovely morning. Nilo - our guide in Cusco and Machu Picchu was one of the most special people I have ever met. He was so kind and considerate. His goal was to make sure that we enjoyed our vacation as much as possible. Upon arrival in Cusco, he recommended a stroll through the market and helped us pick out fresh and local fruit to try. When I told him I wanted a poncho he made a stop at a local shop where we learned about how the authentic alpaca ponchos are made. He reminded us to barter to be sure we paid a fair price. He was already prepared with tickets for us to visit Moray and Maras (two locations I really wanted to see, but didn't ask to have them added to the itinerary because I didn't think there would be time). He was also our guide on our Incan Trail hike to Machu Picchu. He made sure to point out the best locations for photos. . He was so smart. I felt like we were learning the entire time we were with him. He was also beyond prepared. He carried lunch for us that was catered from a delicious restaurant in Cusco. He carried extra water, sunscreen, and bug spray. At one point we started having muscle cramps and he was prepared with electrolytes and fashioned walking sticks out of bamboo. I was also very impressed because he shared that he went home and did research on how best to avoid cramps so he can make recommendations for future hikers. We were supposed to hike Mt. Machu Picchu, but we were so tired we wanted to sleep-in instead. Without a second hesitation he reorganized our itinerary for the following day so we could enjoy a restful morning in our hotel. He was nothing short of amazing!! We also really loved Marisol, who was one of the kindest women I have met. We spent the day with her while on a food tour. She gave us tips and tricks on Peruvian cuisine. She even recommended a cold brew coffee with pineapple, which is now a new favorite treat of mine!! There are some people that you just feel a connection to and I feel truly blessed to have met her. We even exchanged email addresses to keep in touch. I could think of 1,000 other reasons why this trip was amazing. But the bottom line is that I will not travel outside of the country again without the assistance of Jacada. Thank you so much
Our family trip to Peru was incredible! Jacada was easy to work with and really listened to our ideas then made it happen. Every hotel was amazing! Our guide Edgar was extremely knowledgeable and fit in very well with our family! He was the best guide we have ever had. We will be booking our next trip with Jacada.
From the beginning when we were quoted in Canadian not US funds to the end when the Jacana representative met us at the airport for a 2 minute walk to our shuttle "unexpectedly" the service was perfect. The advice about the boat and size/seasickness was good advise after talking to others on smaller boats & the safari camp was amazing. We felt completely taken care of from start to finish.
We have used Jacada Travel for all of our special vacations. The experience from selecting the place to travel, to activities, to places to stay has always been great. The service you receive during the trip is exceptional. The accommodations are always superb.
Great trip! This is our second large group (23 people) trip hosted by Jacada. Both exhilarating and relaxing...it's amazing what we could do in 36 hours just outside of Lima. Looking forward to next year's adventure!
My trip to Argentina with Jacada Travel exceeded my expectations for a comfortable, hassle free vacation. There was no point at which I ever felt without someone from the travel group to guide me, answer my questions or to show me interesting, off the beaten track locations in both Buneos Aires or Mendoza. My meals with the two guides in both places were memorable. In Mendoza, the guide stopped his truck and picked some figs from a road side tree - a grace moment. Jacada even provided an opening night opera ticket for me at the Teatro Colon. I highly recommend Jacada Travel and would happily use their services again.
Helpful, knowledgeable, able to accommodate our requests, quick response time in answering questions or making changes to our itinerary. Travel agents attentive and caring.
My husband and I have traveled extensively and I usually book it myself. We decided to go to Chile and I found Jacada Travel. We booked a 24 day private tour through them and they were amazing. They are a top notch company from our concierge team Lily and Berni to our tour guides to the accommodations they chose. At one point towards the end of our trip my husband threw out his back. With one phone call and a couple of hours later we had flights changed hotels changed and what could have been bad wasn't even a hiccup. I didn't have to think of a thing except enjoy myself which is a way a vacation should be. They are the best and I will use them for all my trips.
We have done 3 personalized trips with Jacada and have been nothing short of impressed! Every detail from beginning to end is taylored to our wants with meticulous attention to the details. The hotels they choose and the locations we would never have known about in the regions we travelled have been ideal. They combine luxury travel with unique experiences. They provide an experience, not just a trip.
Everything pretty much went like clock work and they were easily assessible for any questions
Jacada did a top notch job organizing our family trip to Chile. All the details were looked after eliminating any potential travel stress. The accommodations were top notch and the service was fabulous from start to finish. We had the trip of a lifetime filled with so many amazing memories. Highly recommend Jacada and their team!
Great travel plans, experience and flexibility on the ground when we wanted to shift some things. Highly recommend. Lily and Berni were great to work with.
What a magical trip to beautiful Chile, but it could not had been as magical with the professional help of Jacada Travel. I recommend to anybody that would like to have the experience of there life. RH
Our second wonderful trip with Jacada. We are already planning no. 3. Wonderful accommodations, entertaining and informative guides; we were always met at the airport and for adventures on time. Hearing the Wow! from our grandsons when they first viewed Machu Picchu will always be held dear in our hearts. Thank you Jacada
We were treated like stars. Everything was more than was expected from our first meeting in Lima to our goodbye. Excellent guides!
I used Jacada Travel to plan our family trip to Costa Rica. It was perfect and the entire team at Jacada was amazing. Lily panned an amazing adventure that was exactly what I asked for and Bernie and the entire group in Costa Rica were so helpful and accomodating in making the trip happen without a single problem. I cannot recommend them enough and will absolutely use them again for any trip I want to take. Thank you!
We had a wonderful trip that was planned by Lily and Berni. Everything was went smoothly. We were very pleased with all our accomodations and all the suggestions. We would highly recommend Jacada Travel.
Jacada ci ha assecondato nelle nostre esigenze e richieste, soddisfacendo tutte le nostre aspettative. Assolutamente consigliati!
Everything worked exactly as promised. We had exceptional guides and excellent hotels (one was noisy though). I felt that our trip advisors were very attuned to making sure that we were able to do all the activities we requested and were able to make good suggestions when we did not have plans.
We’ve traveled extensively but this was really first class. We were pampered. Every detail attended to. We’re definitely using them again.
Jacada Travel is the way to go! Our trip to Peru was amazingly planned. We had such a wonderful trip with excellent guides and just the right mix of activities and relaxation time. Dinner at Central in Lima was exceptional! And we loved the culinary experience in Cusco. Every detail was managed for us so our one and only job was to enjoy our time. Thank you Lily, Berni, and the entire Jacada Team for making our Peruvian experience truly an experience to remember.
We have just returned from travelling to South America ( Galápagos, Santa Cruz Highlands, Sacred Valley, Machu Picchu, Guayaquil, Cuzco, Lima). From the initial contact with Lily to the scheduled follow up call and all the travel between, the experience was beyond expectations. We felt truly cared for and welcomed at every stop with seamless airport pick ups, hotel check ins and guided tours. The accommodations were exceptional, the guides knowledgeable, professional and engaging and the excursions planned excellent and not so rigid that we could not alter them according to our likes or feelings that day. Our trip was completely stress free because of Jacada, allowing us to focus solely on the reason we were there and to return home with memories to cherish. I would not hesitate to recommend Jacada and know we will now use them exclusively for further travel.
Would recommend Jacada without reservations. Excellent service and choices.
Jacada created and executed an amazing trip to Peru for 3 of us. All travel arrangements and transitions were seamless. More than that, the people who greeted us and managed the reservations etc., weren’t just efficient, they were genuinely gracious both enlightening our travel experience and making us feel immediately welcome and at ease. The hotel choices were top notch, each with special qualities, such as Sol at Luna’s horse stables and magnificent Sacred Valley setting. The private guides not only knew their subjects but, but came to know us and our personal areas of interest. All of the guides were appealing individuals and we enjoyed our time with them immensely. We feel the work done ahead of the trip by Lily, Berni and others at Jacada laid the groundwork for all this success. Their pre trip consultation was excellent. We thank them for a truly great Peruvian experience. How can you not appreciate finding personal notes from your travel person when you arrive at a new destination?
A wonderful company, that from the very first contact, exceeded my expectations. Everything in the whole trip went smoothly, and I felt that they had met every aspect of my initial brief to them. Information flow was excellent; queries were answered promptly and the whole experience from start to finish was unlike any other company I have used. My highest recommendation.
My family's experience with Jacada was wonderful! Our recent trip to Peru (Sacred Valley- Machu Pichu-Cusco-Lima) was seamless and virtually stress-free, thanks to Lily's able assistance on the front-end and Jacada's team on the ground in-country. Lily's suggestions and recommendations in trip planning were spot on. The accommodations were wonderful; our guides (especially Juan Carlos) were great; and the daily activity level and duration were just right for our multi-generational family of 5 (ages: 13-70). This was our first experience with Jacada, and I anticipate we will be repeat clients.
Absolutely amazing trip - a dream come true.
This a great company and would have received 5 stars (excellent planning, great local guides, first class accommodations) except for the following: The tour promised that at each stop we would be greeted by a Jacada rep with a sign with our name on it. This worked perfectly except for our arrival in Iquitos for the start of our Amazon cruise where we were unable to find any signs with our names or Jacada's. After waiting a half hour outside the terminal, we decided to call the 24-7 emergency numbers provided by Jacada - NONE OF THEM WERE ANSWERED. We were finally rescued by the cruise line employees who,unbeknownst to us, were desperately searching for us. The frustration could have been avoided if we had been told to look for the cruise guides instead of a Jacada rep. Despite the above, both Nancy and I had a great vacation and have no problem recommending Jacada to anyone seeking a first class adventure.
I’ve traveled around the world and used many travel agents and companies. Jacada is simply the best. My recent trip to Chile and Easter Island went off without a hitch, a testament to the professionalism of this fine organization. A friend and I have already booked our next trip with Jacada.
We are very glad we went with Jacada versus a local travel agency. We were a little weary of communicating over the phone and via emails, but the Jacada group have the experience first hand of going to the countries, places, even restaurants you want to visit, and I think with this approach, we knew exactly what we were getting out of a trip because Jacada knew exactly what they were giving. The trip itself was amazing and everything seemed to be taken care of for us. This allowed us to just enjoy our surroundings. So great!
Excellent start ..to... FINISH! Lily Bunker and her team wove together my ever changing plans seamlessly! Great travel suggestions as well, as i added a last minute "detour" to Machu Picchu ....again it was done with no disruption. Local Tour guides were very good (along with the drivers and "transfer" hosts). One minor hiccup was immediately rectified without any fuss! i am looking forward to our next trip(s).....thanks very much....best regards, Ray & Alice Del Savio
Excellent planning, service and follow-through. Very friendly staff as well. I will definitely recommend Jacada Travel to friends and family and use them again.
Our travel consultant out together the perfect trip for my son and I. There was a great balance of sightseeing, physical activity, and museums. Our tour guides spoke perfect English, accurately gauged how much information we could absorb, were highly informative and just plain nice. The hotel accommodations were spot on perfect choices and the exact level of comfort needed. I will 100% use Jacada again for my next travel adventure.