Testimonials
Byron is amazing. He planned my trip to South Africa and I had a blast. Never had to worry about a thing.
Jacada created and executed an amazing trip to Peru for 3 of us. All travel arrangements and transitions were seamless. More than that, the people who greeted us and managed the reservations etc., weren’t just efficient, they were genuinely gracious both enlightening our travel experience and making us feel immediately welcome and at ease. The hotel choices were top notch, each with special qualities, such as Sol at Luna’s horse stables and magnificent Sacred Valley setting. The private guides not only knew their subjects but, but came to know us and our personal areas of interest. All of the guides were appealing individuals and we enjoyed our time with them immensely. We feel the work done ahead of the trip by Lily, Berni and others at Jacada laid the groundwork for all this success. Their pre trip consultation was excellent. We thank them for a truly great Peruvian experience. How can you not appreciate finding personal notes from your travel person when you arrive at a new destination?
Our trip to South Africa was amazing! Everything was so well planned and we were able to see so much in just a week! It truly felt like every detail had been covered and that we were taken care of from the minute we arrived to the minute we left.
Other than few glitches the trip and scheduled tours were very good
The drivers and guides were punctual and nice only few guides were not fluent in English and difficult to understand.
Your organization is definitely very professional.
I would like to emphasize that Ms Hanna Fischer and
Michele were very professional and kind and I appreciate their help to make this trip pleasant for us
Our experience with Jacada Travel was fantastic, They are so organized
and all our private tours were great and the guides also. All hotels and
Jabulani Camp was beyond our expectations. Jonny Humphreys was
fantastic to work with.
Best in class service including transfers for travel,local tour guides, arranged activities and outings, food recommendations and accommodations. Every aspect our trip was seamless and organized allowing us to truly relax and enjoy every minute!
We loved working with our Jacada travel
coordinator Hanna and are looking forward to planning our next adventure!!
Our first time to travel with Jacada. They made the planning easy and we were lucky we used them because there were several travel and health issues (not the fault of Jacada) that occurred and they made adjustments to our schedule to accommodate those issues. We would recommend their services to all!
Our holiday in Sicily was the first time we had booked through Jacada. They were excellent. The itinerary they developed for us, a party of six, was a good blend of cultural visits to explore the fascinating history of Sicily and more leisurely pursuits such as a day out on the water and a wine tasting. We had a number of excellent guides and our driver for the week was superb. All in all we had a great week and Jacada and their local partner in Sicily did a great job for us.
Our Greece trip was amazing , Jacada has met all the expectations of a luxury travel company . The service they provided was impeccable , from the agent that meets you at the airport and takes you through security ,to the luxury accommodations and transportation , the very knowledgeable and friendly tour guides they set us up with . Every detail was well planned and executed to perfection .
Best travel experience ever!
Emily Hunter was an excellent ! In fact , I made a mistake planning our international flights and she arranged the best option as to not inconvenience us at end of our trip to Africa. Our family of 5 was never disappointed EVER on our adventure to East Africa ! We saw it all and felt it was money well spent! Thank you, Emily , for a fantastic trip to beautiful Tanzania and Zanzibar.
Two weeks back from an amazing bucket list trip to South Africa and Zambia and I can't stop gushing about it. This trip exceeded my every expectation. Em from Jacada Travel curated a perfect trip - from the hotel selections, tour activities (including a picnic on Table Mountain (our Cape Town tour guide Terry was knowledgeable and wonderful) to hand written notes and a surprise birthday safari birthday celebration. The lodge and rangers were excellent. No detail was omitted and I love the sunset cocktails! The one annoyance (and not a major issue) were the mosquitoes in the hotel in Zambia. I am looking forward to another African safari next year planned by Em! Lovely!
Milda did such a great job making this trip perfect for my new husband and I.
Jacada did an amazing job planning, actualizing, and following up on our recent trip to western Norway. Alex Carey, our travel professional at Jacada, and Michele Santomassimo, our travel concierge at Jacada, did an amazing job of getting to know us, listening to our priorities and requests, and then putting together a truly memorable once-in-a-lifetime trip for us. My husband and I highly recommend Jacada!
Wonderful experience. Brilliant guide.
And they thought of little things to make our trip comfortable & unique. I would definitely use Jacada again & Would highly recommend .
The experience with Jacada was absolutely fantastic. All of the hotels, restaurants and planned activities were exceptional and top quality. The guides were all extremely personable and helpful every step of the way. Moreover, the logistics were all completely seamless as we never for a moment had any questions or issues in getting anywhere. In fact, even when one or two minor unanticipated issues popped up, the team worked quickly to revise the plans to ensure we weren't in any way inconvenienced. Overall, my wife and I were extremely impressed and we would highly recommend Jacada to anyone who is seeking help with their travel planning.
We had a spectacular trip to Greece. Melania of Jacada worked with us to customize our trip, resulting in superb private tours, professional engaged drivers, a great pace and fun hotels- all within our budget. We were so delighted that we are planning to return next year with our entire family and Melania is currently helping us plan the trip. This will be our 5th trip with Jacada.
THEEEEE MOST AMAZING TRIP EVER!!! Our agent was off the charts on every level. she thought outside the box to create a trip perfectly tailored for us. THEY LISTENED!!!!!
All concerns were addressed,all details were attended to.and then some! so many delightful unexpected surprises throughout & at every destination!
Thank you so much! I will & can recommend Tess & her team @ Jacada travel .they produce & deliver.
YEAH TEAM TESS!
xo
Thanks to Jacada- Jacob and Romanet team- fantastic job as all transfers, guides, drivers, hotels and restaurants were an A plus!!! We spent 8 nights including Lima, Sacred Valley, Machu Picchu and Cusco. Highlights in Sacred Valley were Chinchero, Moray, picnic lunch and Ollantaytambo ruins - Machu Picchu highlights were the train ride up, hike to Sungate at sunrise and mountain hike and citadel ruins- Cusco highlights were Pisac ruin hike, Amaru Community Lunch and Hotel Monasterio- Lima highlight was cooking class with Heine Harold- 555 Catalina and Hotel B in Barranco. Last but not least learning all about the Incas and their amazing accomplishments in their 100 year period. Thanks again Jacada!! See you next year!
Incredible Vacation to Switzerland
We worked with Alex to design an amazing two week holiday through spectacular Switzerland. Everything went off without a hitch! All the drivers, instructions, and reservations for hotels, dinners and tours were executed and communicated perfectly. Thank you Jacada! We will be using you for many more adventures to come.
Extraordinary trip of Scotland. Done the way we wanted: private guide, professional driver, top notch hotels and restaurants, special points of interest to us (architecture, my wife's Scottish ancestors point of major interest). Once in a lifetime trip. Best trip either of us have ever taken. Planning was meticulous and exactly as requested. Expensive, but hard to beat!
Excellent service from start to finish. Thoughtful and well-planned itinerary. All transfers, flights and internal flights went smoothly. Great accommodations, and for our trip, great game viewing. Anyone planning a trip to Africa should seriously consider Jacada.
Byron and Angela were very responsive to any questions we had from the initial planning to the start of our trip. Byron stayed in touch with us to insure that each phase of our trip was executed as planned. The staff who met us at each point were prompt, efficient, helpful and knowledgeable which made us comfortable in a foreign situation. The Jacada experience was 5 star in all aspects. I highly recommend it and hope we can use Jacada in the future.
Planned a exceptional trip for us to Italy and Paris. No detail was overlooked. Extremely professional/creative/detail oriented. They were also very accessible during the trip if anything came up. Would highly recommend Jacada for anyone looking for a top tier travel agent.
Trip of a lifetime. Jacada looked after every detail and made for a easy relaxing adventure. The trip exceeded all expectations.
Our vacation in Croatia and Montenegro was awesome. The hotels selected were first rate. All of the tours arranged through Jacada were excellent. The drivers arrived promptly. We were able to truly relax while on vacation as every detail was covered.
Great travel company. They know what kinda trip you want and offer you the 5 star and 5 diamond treatment.
Jacob and Romanet at Jacada travel did an excellent job planning our trip to Peru. The details were covered. The excursions and guides were well selected. Even when our travel plans hit a snag (it is truly inevitable), the in country team selected by Jacada were there to help us through it.
All in all, our family had a great trip thanks to Jacada.
We had a wonderful trip that was planned by Jacada. It went off without a hitch! The accomodations were amazing. We saw and did everything and more! From the time we landed in Kilimanjaro to the time we left, we were handled with "white glove service". Tessa and Angela from Jacada were the best! They answered all of our questions and helped us plan the trip of a lifetime!
The Jacada staff, Melania and Michele, listened to our hopes and dreams for our vacation to Switzerland and Lake Como and planned a fabulous trip for my husband and myself. Although we needed to communicate from very different time zones, we were able to make our wishes known via phone and email. We were able to choose from several different hotels in each of the cities where we planned to stay and each one was perfect. The tour guides who were organized by Jacada were kind, knowledgeable, timely and helpful. We were also very pleased with their restaurant recommendations. We would recommend Jacada.
We just completed a 2-week vacation in South Korea and Japan that was completely planned by Kate and Gloria at Jacada. They thought of everything--from arranging interesting and unique places to visit, amazing hotel recommendations, the very special and delicious dinners, the absolutely incredible and professional guides they provided, the notes at each hotel, to the punctual and careful drivers--just fabulous! Every detail was considered. They took great care to ensure that this trip was very special. I cannot recommend their services highly enough.
The trip was planned and executed flawlessly. Each flight and change of camp was smooth and people were always there waiting for us with a smile. The guides and accommodations were amazing - from tented camps to city hotels. Thanks to Jacada for a wonderful experience!1
Jacada Travel planned and co-ordinated our recent 2-week trip to Kenya. Their lodging and touring recommendations, planning, attention to every detail and follow-up was exceptional !! In a (beautiful) Country where logistics matter, we never for a moment felt alone.
We cannot overstate how happy we are with Jacada’s professionalism and service. We will use Jacada Travel again and again — we are happy to provide our HIGHEST recommendation that others travel with Jacada. Thanks to Johnny and his Team for an incredible travel experience.
Exceptional work on every level. Alex and the Jacada team planned us a spectular family vacation. Every detail was handled, which on a multi-city trip made a huge difference. We couldn’t be happier with our experience.
We used Jacada to plan a 3 week honeymoon in Southeast Asia and the Maldives. Our advisor was very responsive, listened to our needs and tailored a package that fit all our requests to our budget. We were very happy with the logistics and hotel selections. Our advisor also put us in touch with a great aviation specialist to help with our long haul flights.
We had only three real issues. First, attention to detail was lacking in certain respects. Our names weren't correct on several of our reservations, for example, including printed materials meant to be keepsakes. Or we were told our villa would be at the end of an area, when in fact it was in the middle. Second, while our local guides were all very nice, the tour options themselves were not worthwhile; very perfunctory. I'd not recommend any of the city tours, and we cancelled the one planned for our second city as a result. Lastly, both our advisor and concierge were away during our trip, so when issues arose, they were dealt with by whoever happened to be covering at that time, rather than someone who knew us or our preferences.
Susann and Berni planned the best Galapagos/Ecuador vacation for us. The boat was top notch, transportation was superb, and the hotels were some of the nicest in which we have stayed.
Very well organized tour. Was able to fit in everything we wanted during the fantastic trip
They made travel easy. Our guide, transportation, accommodations were excellent. I will use them again.
Every single detail was organized perfectly by Jacata travel .Warm welcome and top service from the people in South Africa from the moment of arrival through the end of the travel and beyond .
Many thanks for a wonderfull holiday
Maria
We had a fantastic trip to Africa with Jacada Travel. Everything was incredibly well organized. The itinerary was perfectly suited to our group, and our lodging was outstanding. We were very impressed and would recommend Jacada Travel without hesitation. We're already planning our next trip with them!
Jacada provided a continued line of open communication through the planning process until we arrived home. They answered all our questions in a timely manner and were very professional. Their global partners in Tanzania were of the highest quality, ensuring a safe, fun, and memorable vacation.
Alex at Jacada did a great job of arranging the ultimate vacation in Iceland for my family. Everything was well thought out and we now have memories of great adventures that will last a lifetime. The team at Jacada was available whenever we had questions and we will certainly use them again for our next trip.
Jonny Humphreys and the team at Jacada did an amazing job of tailor making our trip of a lifetime to Kenya. Every detail from waking up to bedtime was meticulously planned. The lodges, camps , food , guides, game drives , were perfect for us. I’m looking forward to using
Jacada again for our next big adventure!!
Every aspect of our trip to Australia was fantastic! Each experience was personalized. I have children 5 and 7 years old and their presence was thought of at every step - from wonderful events to cookies and milk in each room when we arrived at new hotels. I had a wonderful experience - it was the best vacation I have ever had!
A wonderful company, that from the very first contact, exceeded my expectations. Everything in the whole trip went smoothly, and I felt that they had met every aspect of my initial brief to them. Information flow was excellent; queries were answered promptly and the whole experience from start to finish was unlike any other company I have used. My highest recommendation.
Exceeded our expectations!
We were delighted by the service and attention to detail throughout the process. Everything was exactly as promised. Our guides were local and wonderful people to get to know. Each day was a great adventure. I wholeheartedly recommend Jacada to anyone seeking a unique, personal travel experience.
From my first call to learn about Jacada travel to my follow up call after our trip - I have had only first rate professional and personal attention. Traveling at luxury accommodations as a family only group fulfilled our expectations.
Katie was awesome to work with and she designed a wonderful trip for our group of 6 to the North Island of New Zealand. Her knowledge of New Zealand helped our group tour the entire North Island. From Auckland to the Bay of Islands, Lake Taupo, to Hawkes Bay we stayed in wonderful lodges. Katie also planned the right amount of activities giving our group great tours but also time to explore on our own.
My husband and I took our 13 year old son to Iceland. Looking for a private to small tour, I reluctantly put my name and phone number on Jacada’s website. Byron called and informed me about his company. He asked for 24 hrs to present his itinerary which he assured me would be superior to one that I was considering.
Our trip was more than I could have anticipated. We felt our three guides were selected to fit our every need. They were knowledgeable about the culture,history,and geology of Iceland. They were passionate about our environment and protecting its mysteries and miracles.
We plan to travel with Jacada in the future. Being a somewhat seasoned 72 year old traveler, I simply can’t imagine planning another trip without using Jacada.
Byron and Angela put an amazing vacation together for my family. They thought of everything to make our trip a wonderful experience. I can't say enough good things about them or Jacada.
