Testimonials
We had a wonderful trip to Croatia and Montenegro. Every detail was handled well by our agents at Jacada travel and their local representatives.
I contacted 3 highly rated travel agencies to plan our trip to Sri Lanka and Maldives (this is a way I determine their responsiveness and quality). JACADA TRAVEL came out on top! (Another company sent me e-mails and was way too willing to agree to places I mentioned without any further thought; the other company never called me for the scheduled appointment and when I called them, the live person transferred me and all I got was the cycling of their answering recordings!) JACADA TRAVEL offer phone calls…which are so informative and personal. Thank you, LEANNE! You were prompt in calling me, and so easy to talk to and caring. You considered all our desires (what we like to do, our pace, etc.) and offered further advise, like if it was too long or too short to visit an attraction. You came up with an outstanding itinerary that we had to tweak only once because of our time limitation. We look forward to our trip to Sri Lanka and our long-awaited dream trip to Maldives. We’ll also look into other destinations JACADA TRAVEL offers for future travel. Thanks so much JACADA TRAVEL and LEANNE!
I worked with Kate Hertz to curate a surprise trip to Italy for my parents, she is truly a delight. She was unbelievable in staying true to budget, curating unique experiences that were personalized to their preferences, and accommodating any changes that were needed. I so deeply appreciated how responsive she was and how she held to every deadline she set. Every recommendation she made was wonderful and thoughtfully selected. She's what makes the Jacada brand so trustworthy and special. I can't imagine doing another trip without her or the Jacada team. What a delightful experience.
Hanna and Alice were amazing! They were great planners and advisors. Any questions, concerns, or requests were promptly handled.
Amazing long overdue honeymoon to South Africa. The transportation was seamless the drivers were amazing and the hotels perfect.
The Jacada Team did a phenomenal job! We've traveled with them 4 times to South America, Japan, Indonesia, Europe. This latest trip was to Australia, New Zealand, Maldives and Dubai. It was a monthlong trip with 16 flights and 8 hotels to celebrate my 40th birthday. We're a picky gay couple, and they surpassed our expectations. The team did a FANTASTIC job.
My family and I went on a trip to Vietnam, South Korea and Indonesia.
The experience was absolutely fantastic.
The planning of the activities, hotels and times for rest was impeccable.
My children are 8 and 10, and my mom is 63.
The choice of accommodations was brilliant, each hotel was unique and could have been an attraction by itself!
Jacada did a fabulous job planning our trip in Slovenia and Croatia. They provided excellent advice about where to go, arranged for special activities for my family, and were extremely flexible even as our plans evolved after we arrived.
It was a really well organised trip! I felt good and most importantly very safe during my solo trip thanks to their support. Hotels were indeed authentic and the guides knowledgeable and friendly.
Will definitely travel with them again!!!
Jacada designed a tailor-made trip to Northern Tanzania (originally meant for 2020) which met all of our expectations and more. The selected camps and guides were all great and everything was handled seamlessly by Iain and Angela. Already looking forward to our next trip with them!
Jacada provided our family with two amazing European getaways. Hanna and Alice had everything set up beautifully down to every last detail. The excursions, hotels, and guides were all incredible. We definitely recommend them and hope to work with Hanna again for future travel!
Excellent tour of Northern Spain, great accommodation, food and experiences.
Bilbao & San Sebastian just fantastic!
Trip was interrupted by Covid and the Jacada team quickly reorganised for us.
Thanks.
100% Jacada will forever be our go-to vacation planner! We have now used them twice, and both dreamy vacations went off without a hitch. They are personable, knowledgeable, professional and communicative from start to finish! When I say they take care of you, I mean they take care of you!!
Brazil last month, most recent of several over the years planned by Jacada, my go to vendor for well planned, interesting, private personalized trips.
Best trip ever!!
We loved our experience with Jacada! Ellie made us discover Bali the best way possible. She proposed so many activities we never would have found without her!
We will definitely book another trip with Jacada in the future!
We enjoyed an excellent trip to Peru. The service from Jacada from the first call through booking and the trip itself was fantastic. All recommendations for hotels, trips, travel and food food were first class. The tour guides on the ground were exceptionally knowledgable and friendly. I will definitely use Jacada again.
Great organisation and Experience. Thank you for everything.
We have taken two trips arranged by Jacada and both have been amazing. They pick the best hotels, restaurants and guides. This summer Melania and her team pulled together a 10 day trip in the Greek isles with only three weeks advance notice! Nothing about our itinerary felt rushed or not up to the standards of our previous trip. We were seriously impressed. Jacada is now our first call whenever we take a trip.
Jacada was great for planning and executing our trip to Peru. It had to be delayed a year due to Covid and they made all the shifts seamlessly for us. The hotels they chose were superb, the guides top-notch, and the logistics as easy as they could be. I thought the itinerary was well-organized and times. We loved Peru!
My husband and I traveled to Iceland with Jacada. Every detail from beginning to end was well thought out. The trip was both luxurious and adventurous. Every moment felt like a once in a lifetime event. Communication with Jacada was spectacular. We will be traveling with them again!
Every detail was carefully considered. High end private experience that helped my wife and I create memories that will last our lifetime.
We had a great time! Everything was very organized. The guides were knowledgeable and fun.
Trip of a lifetime! Jacada took the reigns and made our bucket list honeymoon a 10/10 so we didn’t have to. Incredible itinerary and customer service. Was the smoothest trip either of us have been on! Feel like we can’t book another vacation unless Jacada is handling it!
This is the third time I have used Jacada and am always very happy. The company makes planning great trips seamless. They use fantastic local guides and have great suggestions regarding restaurants. I had a slight hiccup in the trip and the Jacada team immediately jumped in and obtained a great resolution.
The product was excellent in all respects. The selected itinerary, guides, drivers, accommodations, vehicles, and restaurants were all first class, well coordinated, and consistent with our expectations. The entire family, covering three generations all with individual interests, thoroughly enjoyed the experience.
This is the third time I planned my trip with Jacada.They tailored me an really AMAZING trip again in Africa! Everything is just do perfect,I can’t ask for more:)
thank you very very much for all the well organizing and take caring !
I can’t wait to planned my next trip with Jacada Travel again !!!
Jacada tailored a vacation to Switzerland for us that met all of our expectations and more. Our hotels were beautiful and centrally located, our guides and excursions were all amazing, and the logistics went off pretty much without a hitch. We would definitely book another trip with Jacada.
I’ve have taken my friends and also been a guest for several trips to the Eastern and Southern areas of Africa.
I’ve traveled with the help of 3 different Africa travel agencies. Nothing comes close to my recent trip.
Normally it’s very difficult to travel with a large group and in this case it was 8 family members plus myself.
AMAZING!! Jacada was beside our family group every inch of the way.
Best trip of a lifetime!! Thank You Jacada!!!
Wonderful trip - well planned with excellent places to stay, expert knowledgeable guides, good drivers, great schedule of sites of interest, with ability to vary to see things we specifies as well. Great advice and help from support staff when desired.
We had the most wonderful trip of our lives. Ines was an absolutely wonderful guide. She was extremely patient, thoughtful and very relatable. I am extremely thankful to her for caring for all our special circumstances such as my elderly parents, sister traveling from Japan and assisting with their testing needs, accompanying the younger girls during our spa time…there are so many other times when she was an incredible help. Our experience would not have been the same without her.
Rachel and Gilda with Jacada did a wonderful job planning and coordinating all our excursions. Our schedule turned out to be just perfect. We had such fun experiences every day and time for exploring on our own and taking breaks from the group. I’m so glad the accommodated an adjustment to our travel to change our second location It ended up being everyone’s favorite city! My husband and I loved it so much we speak of moving there when our kids are grown.
The planning of our trip was more difficult and complex because of covid testing, a more foreign land and including multiple other parties in our trip however it was more than worth all the small challenges. Thank you again for an unforgettable beautiful time.
Amazing! I would definitely book with Jacada again! The hotels, guides, experiences were top notch! We ventured from São Paulo to Iguazcu Falls and then to the Amazon. All accommodations were outstanding and the food was excellent! An epic trip - not to be missed.
We spent a week in Venice to celebrate our anniversary, and had to get from Venice to a river cruise leaving from Avignon. Jacada helped us choose destinations and tours along the way. All the hotels were top notch, and the tours were terrific, including medieval towns, wineries, and truffle hunting. At the end of the cruise Jacada also helped us with transfers and transportation to Paris. We couldn't be happier with everything Jacada arranged for us.
Definitely would recommend. Our whole trip to Italy was handled seamlessly and the activities that we're scheduled were all fantastic and extremely well guided. Basically didn't have to worry about anything the whole time and had great support when we had questions. Look forward to the next trip!
From start to finish, our experience with Jacada Travel was top notch! The time and care that they took to plan our trip was exception. The attention to every detail was beyond our expectations. There is no doubt that we will use Jacada Travel for our next trip!
Our trip to Botswana was our 2nd trip done through Jacada and it was as well planned and full of excitement as our trip to Ecuador/Galapagos. All the lodges we stayed at were awesome and all the transfers between them were very smooth. Jody and Angela at Jacada were always very helpful and responsive in the planning stages and got me exactly what I wanted with this trip which was almost nonstop safari drives/wildlife experiences with very little extra time spent on transportation--no waiting around.
Jacada exceeded our expectations at every point. Logistics, hotels, local guides. Everything went smoothly. I will be a repeat customer and recommend the firm highly. Thanks David and Berni!
Our mother-daughter trip to Bali was amazing! Ellie and her colleagues did a great job of planning with us and the local guide and driver were outstanding. Of course Bali is beautiful and not to be missed!!
Jacada was wonderful in planning our trip! Always available and helpful. Trip was awesome.
Excellent trip planned by Ellie and the Jacada team. Everything went smoothly all of our activities happened on time and the guides were professional and knowledgeable. The accommodations were exceptional this truly was a bucket list type of trip
We have had nothing but great experiences with Jacada. At every point on our holiday, Jacada’s knowledgable local experts were there to assist and guide. We have just booked the trip of a lifetime to Easter Island, and Jacada’s representative worked closely with us to help build the perfect personalized experience. It is not inexpensive, but it’s well worth it.
My family and I had a wonderful experience with our tour guide Kenton. He was very knowledgeable of the sights in Belize City. My family wanted to contact him to give him an additional tip for his great service .
Jacada curated the most perfect trip to Thailand and Cambodia for me and my husband. Every detail was perfect and personalized - from the genuinely lovely local guides, to the impressive accommodations, to the excursions that truly allowed us to experience the cultures of these great countries and people. A very special thank you to Gilda, who worked with me for years while the trip was canceled multiples times because of Covid. She was so kind, and patient, and helpful through the entire process - a true gem.
I could not have dreamed of a better trip, and I look forward to planning another amazing adventure with the wonderful folks at Jacada soon.
We couldn’t have done it without Iain and Tamera leading us, helping us and planning with us! They listened, and made dreams come true! If you’re planning a Safari - don’t do it without them!! Forever grateful for an amazing trip of a lifetime for all 8 of us! Thank you isn’t enough!
As usual Jacada did really well in organising our holiday. All the camps and wildlife was good and very comfortable. All the guides were very knowledgeable.
We just returned from a trip to Peru that was immaculately planned and put together by Jacada. Every portion of the trip was well organized, and each of our local guides was fantastic. I only have one small nitpick. Our trip included a four-day Inca Trail hike, a three day visit to the Peruvian Amazon, and multiple days in Lima and Cusco, so packing was a challenge — especially since we were also facing weight limitations on the Inca Trail and rainforest portions of the trip. I felt that Jacada could have been more helpful by providing a detailed packing list. The packing lists we received were very general and, only when we really pressed the question, did we get a more detailed list. There was also some inconsistency on what the weight limitations would be on the Inca Trail portion of the trip which caused a bit of confusion and stress. But overall, I’d like to emphasize that the trip was incredible.
Phenomenal experience! Jacada arranged an-8-day Kilimanjaro trek with a superb guide company, a stellar safari experience at two fly-in camps, and a luxurious Zanzibar beach resort to cap off an amazing adventure. First rate service, great hosts, and terrific, safe food. This vacation exceeded our expectations and we'll be back for more adventures.
We have a very good experience. It has been truly an adventure for me and my daughter embarking on this journey to Europe in the middle of pandemic, airline and airport chaos and the quarantine and negative PCR test result while coming back to HK. Jacada has helped us along the first part of the trip and has made it enjoyable as it always has.
We booked our Honeymoon to Greece through Jacada, visiting Athens, Mykonos, and Santorini. We had a fantastic time - the Jacada team of Kate and Marta were super insightful and responsive when planning the trip, taking our preferences into account but also providing recommendations based on their expert knowledge. It was extremely great to have all the logistics sorted out for us and go so smoothly - drivers, tour-guides, and transfers all lined up perfectly. The trip was so beautiful from delicious wine tastings to gorgeous sunset boat cruises. We would definitely recommended Jacada for a luxury and frictionless travel experience!
Every detail was thought through and planned out fully. We had an airport greeter to safely take us to our beautiful villa, private chef services a few nights, excursions, provisions set up in the villa upon arrival, restaurant & spa reservations booked, dietary preferences and special foods noted in the restaurant, and a boat charter. The pre-planning was very detailed with meals, beverages, wines, activities and everything went just as planned. Even details, such as what to pack, how to tip, phrases in the country's language, suggested excursions were sent to us in a lovely booklet prior to departure.
Upon getting home form the vacation a follow up email and call were made on Jacada's behalf to check up on how they did and rate their service.
This company is more than a 5-star travel concierge service - they have been exceptional with many of our out-of-country vacations and we will use them again for our family travels.
Great experience planning the trip, including coming up with some ideas. Pretty much nailed the itinerary in first attempt. When we were traveling everything went extremely smoothly and as planned. Guides were on time and engaging. Great experience.
