I am a seeker. From early childhood I have had an insatiable curiosity about the world at large. Fascinated by faces and places from my grandmother’s stamp collection, I insisted travelling as an unaccompanied minor by eight, cultivated my independent nature by studying abroad in Massachusetts, and spent a year overlooking the Seine in Paris, serving as an excellent hub for European exploration. Like a sponge, I absorb it all, and like a chameleon, I assimilate.
Always keen to step out of my comfort zone (I am somewhat of an adrenaline junkie), I have skydived 15,000 feet over Adelaide’s mineral flats, risen to Red Howler Monkeys deep in Manu’s jungle, glided alongside a Dugong during a drift dive in Komodo, floated weightlessly in the Tyrrhenian Sea at the mercy of the elements in Sardegna, savoured coconut-infused curry meals in Kerala off a banana leaf, witnessed absolute eerie silence in the Swedish countryside … recounting these treasured memories transports me back immediately.
In exploring trails by foot, speaking to strangers from all walks of life, and immersing myself in every adventure, I would love to share my uninhibited view of the world with you, and be a catalyst to plan yours!
have been fortunate to visit, for business or for pleasure, over 60 countries. Have dealt with several travel coordinators, agents, concierge, etc, etc,. We have just had our very best vacation and it was in large part due to the outstanding arrangements, sensational customer service and a bespoke approach, by Jacada (in particular, Jess Tang). Jess truly listened to our needs, was responsive during the early discussions, demonstrated patience as she competed vs 4 other companies - and this was just prior to earning the business. Once the business was earned, the customer service got even better! From pre-trip communications, small details during the trip and a post trip wrap up call - this is a travel professional and company which really knows how to deliver. I highly recommend Jess and Jacada for your next special vacation.
I booked with Jacada because of the professional service I experienced from travel planner, Jobi, during the initial phase of planning/customizing the private tour itinerary we wished for. She was patient and was very prompt in replying to our email queries. Because first impressions matter to us, our group (party of 4) decided to choose Jacada. The Jacada service from the planning phase, pre-departure (with jessie and bern) and actual trip with our professional and accommodating guides, was generally a very pleasant experience. Shout-out and warm thanks to Julio (cusco guide), Ginny (buenos aires guide), Natalia (el calafate guide) and Marcelo (rio de janeiro guide). To top it all, we were even treated with a few surprise experiences and thoughtful souvenir gifts from Jacada and their partner agencies during our trip which we sincerely appreciated and enjoyed. I just find it noteworthy to include in this review that we had an unfortunate incident during the first day of our trip in Lima, as Miguel, our enigma city tour guide did not show up for our tour in the morning. Only to find out later that he picked up the wrong people in our hotel for his service which he only realized when he was halfway delivering the tour. We were very disappointed about this incident, since we woke up early for the tour despite lack of sleep from our travel. We were then instead rescheduled for the tour in the afternoon so we sadly did not experience watching the sunset and view at the Miraflores malecon, which we initially intended to do. On a positive note, Miguel turned out to be very interactive and humorous, so we enjoyed his company all throughout the tour and later thought our short time with him was well worth it. Also, the enigma outdoor picnic lunch at the Sacred Valley was another activity that did not meet our expectations because the tiny folding chairs provided were uncomfortable to sit on. There was more than enough food prepared- However, the taste of the food was not exceptional, but was ok for 4 hungry fellows at that time. Also, they could have chosen a location that did not have muddy surroundings and had at least stable flat ground for the comfortable set-up of table and chairs. Apart from these two mishaps, we were definitely taken well care of, pampered to the fullest (from arrival at the airport to airport pre-departure check in assistance) and our little requests for flexibility in our itinerary were well sorted out by the guides. Again, thank you Jacada!!!
It was easy dealing with jacada. We were given one person to handle our account for this south America trip, making sure we were updated and reminded regularly. For every hotel we Checked into, they got messages and tour Reminders waiting for us either in our hotel room or via the hotel reception. Well done jacada. Thanks Jess and Berni!
I used jacada for the first time and now I’m spoilt. My travel designer Jess, planned the perfect solo trip based on what I wanted. The service I got before, during and after my trip was excellent. I had the best guide in Slovenia. If it wasn’t for her, I’d be for one, lost in the beautiful hills of Triglav national park. I’d also have no clue of all the stories and history of the things I was looking at. I highly recommend my travel designer, Jess, and my guide Mateja to anyone planning a trip to Slovenia.
My Wife and I normally do our own self driving tours around the world but decided to celebrate our 20th anniversary in South America with the help of Jacada travel. It turned out to be the absolutely correct choice as Jacada produced a fantastic itinerary for us. We had a blast of a time in Lima, Sacred Valley, Machu Picchu, Lake Titicaca and Chile. Jacada also managed to secure hard to get reservations at the TOP restaurants in the world like Central and Maido. Every hotel we stayed at was TOP notch and we had private guides with us at EVERY stage of our 18 day holiday, including helping us check into all our hotels plus checking in for ALL our flights. Yes, the prices are not exactly cheap but for what we got, it was TOTALLY worth it. Would ABSOLUTELY recommend Jacada if you are looking for a private tour in South America.