I have been fascinated about Africa ever since I was a little girl, – my siblings and I watched The Lion King and Born Free almost religiously when we were younger. My dream came true when my boyfriend decided he wanted to move to Kenya, what can I say …I jumped on that plane too!
Living in Africa definitely changed my life, I cannot describe how different the air smells, the sounds are and the moon is to anywhere else in the world. Every sense is heightened, and you feel so alive. I spent almost a year living in Northern Kenya, living on a rose farm in the foothills of Mount Kenya overlooking Lewa and Borana Conservancy – sounds like a dream doesn’t it.
Africa has totally got under my skin, there is nothing like watching the big yellow sun disappearing under an escarpment, where the acacia trees become silhouettes of outstanding beauty whilst listening to hyenas cackling and lilac breasted rollers settling in for the night. I was lucky enough to experience almost everything there is to see and do in Kenya over those months from climbing Lenana, Mount Kenya, to scenic flights over flamingos on Lake Bogoria, to an incredible walking, camping camel safari in Laikipia, to fly camping on the River Nile, to staying at Governers Camp in the Mara where we saw a mother cheetah and her five cubs playing in the dust, endless safaris through Lewa Conservancy – I even ran the Tusk Trust half marathon in incredible heat with thousands of ostriches and impalas by my side.
Once you have been there, you will be forever returning to experience more and more of what the beautiful continent has to offer. I cannot wait for my next trip out there, the only decision to make is where to go!
I am a Scottish lassie from the Highlands, and I think growing up there really sparked my love of adventures, travelling and especially camping!
Overall a great experience. Accommodations were top notch. Guides were excellent. Meals served during the safari were amazing. I especially thought it was wonderful for our guides to setup breakfast or lunch by a river bank or under the trees with a great view of the animals roaming in the park... just missing a few minor details that could have elevated it to 5 stars. Received our travel packet after we arrived from the trip. A slight faux pas considering we booked the trip a year in advance. A month after we booked our trip, we were asked what our favorite drink was, as well as, a picture of the group....still not sure what that was for. A travel phone app that detailed our daily itinerary would be a nice touch.
I wanted to take my wife on an Africa Safari for her 60th birthday. I contact Jacada travel and was put in contact with Em Hunter who had lived in Africa. Em put together the best trip of our lives. I have traveled to all 7 continents but this trip ranks above all the rest. We were treated like royalty at ever location we visited and transitioning between camps was smooth and flawless. I have nothing but good things to say about Em and Jacada. They made the trip incredible.
5 StarsFrom the moment we arrived at each of destinations, Jacada arranged for the easiest of transfers from the airport to our luxury hotels with a terrific car service. The representatives met us directly outside our gate, assisted with our luggage and walked us to our private car. Each hotel was beautiful with A+ concierge service from check-in to check-out. The entire trip was effortless and most comfortable in all ways possible and Em and Angela from Jacada did an outstanding job in making this all possible. I highly recommend Jacada for all of our travel needs and will definitely call upon them for another amazing journey. F and L Lepoutre
We gambled, not sure we should trust Jacada. It was a foreign company we found on the internet, but they offered individualized personalized travel that we wanted for a trip to Tanzania. Well, let me reassure you, it was worth every penny paid. Jacada has been amazing and the attention to details was great. Nothing was overlooked. Emily proposed an itinerary based on what we wanted and the duration of the stay. She then worked with us as we fine tuned it. Angela helped with all the paperwork and insurance details. Our trip exceeded our expectations. I highly recommend the FaruFaru Lodge in the Grumeti Reserve. Amazing room, amazing food, great service, and a watering hole right there that the animals come to almost non-stop. And take the dawn hot air balloon ride! What an interesting fun way to see the animals. Thank you Jacada, Emily and Angela. Our trip of a lifetime was exactly that!
Emily organized an absolutely flawless safari in Kenya for our family of 4. She was communicative and really understood what we were looking for. While there is no way to get around the crowds of tourists in the Masai Mara during the Great Migration, it was well worth it. This was our 6th safari in the continent of Africa, and Emily still managed to make it a unique experience. I would recommend all the properties that we stayed at. Great job, Jacada! We will be back :)
Exceeded expectations! This was the first time I used a travel agency and was leery, as I didn't know what to expect. I contacted and spoke with three other companies, but felt that Jacada was the best fit.For our African travels, Em was our Travel Designer, who took the time to listen to want we were looking for. We spent over an hour talking on the telephone so that she understood what was important and what we were comfortable with. A few days later, she presented an itinerary for us that was within our budget and hit all the highlights of what we wanted to see and do.Leading up to our trip, Em and Angela (Travel Concierge), asked if there was anything specific we needed during our travels and answered any questions we had.About a week before our trip, they contacted us to walk through the itinerary and the details of the trip. After the call, we felt like we were well taken care of and didn't have to worry about anything.Our trip was amazing, and EVERYTHING was taken care of. We enjoyed all the camps that Em had picked for us and we could not have been any happier. After our return home, Em called us to follow up on how our trip was and if there was anything that they could have done better.When we need to use a travel company, we will only use Jacada Travel as they delivered on what they promised and made sure we were well taken care of!
Fantastic safari to Tanzania organized by Em from Jacada. The process was seamless, and Em made sure every detail was in place before we went. This was truly one of the most remarkable trips I have ever taken, and the memories will stay with me forever.
We had an incredible time on this trip!!! Top notch accommodations from beginniing of the trip til the end.The only issue I had was that the travel pack arrived in the mail after we left the country despite having booked this trip over a year in advance. Otherwise, the overall experience was excellent!
Very impressed with level of service received through out the process of planning our trip and while traveling. The tours and the guides were phenomenal - would not change a thing! Highly recommend - we will certainly use Jacada again and again!!
We used Jacada to help our family plan our trip to Africa. After learning more of our interests, Jacada put together a truly excellent itinerary that took into account all of our "asks." This included a variety of private safaris and tours to explore South Africa to its fullest - with incredible,first rate accommodations. They took care of each detail with pick-ups, guides and connections so we truly had zero worries and could just enjoy the experience. At the end of our wonderful journey, we all agreed, it was the best travel experience we ever had! Em and Angela from Jacada were available, responsive and helpful throughout the journey. Truly a trip of a lifetime! For our next special trip, we will go back to Jacada!
I have to say that every detail was taken care of by Jacada on our trip to South Africa. Before writing this, I took some time to read the 1 star ratings to see what types of complaints were out there. We experienced none of that! Em Hunter and her crew had everything in ship shape for us. We usually do our own planning, so I know what goes into planning a sucsessful trip. I also know what can go wrong no matter how well you prepare. All in all, Jacada has the resources and acumen to give you a trip you won’t forget! We will certainly be using them again for our next big family adventure.
Em Hunter, an African travel expert at Jacada Travel, put together such an incredible four country itinerary thru Botswana, Zimbabwe, Zambia and South Africa for my family as well as a bonus rendezvous with our friends at the andbeyond Ngala Lodge at Kruger National Park that we are already looking forward to planning our next trip with her. While on safari at Seba Camp in the Okavango Delta, we watched as a pack of wild dogs separated a cape buffalo calf from the herd and have their way with it before returning to their den to regurgitate a meal for the eager pups. Leaving the dogs, we stumbled across a male lion attempting to take down a honey badger with no success. The morning ended with my son and I watching another male lion along with his brother feed on a freshly killed adult cape buffalo atop a rise overlooking a water hole. The entire experience is one we will not soon forget, especially the magnitude of the stars in the night sky, the rhino walk in Zambi, the sundowners on the Zambezi River and the white lion cubs at Ngala Lodge. Thank you Em!
Jacada did an amazing job creating the perfect Safari experience. Every location and every person we encountered were wonderful. We couldn't have done this epic trip (2 weeks in South Africa and Zimbabwe) without them. Our trip was smooth and without any issues. We would definitely recommend them to our friends and family.
Great support, making for a great trip.
After we had decided our next vacation should be a big tour through Africa, I contacted Jacada by mail. Within two days I was called back and shared my key requests with a travel designer. In a short period of time our whole trip through 5 countries and using 5 different top lodges (Kalahari Plains, Nxabega, Matetsi, Bisate and Mnemba Island) including all long haul and connecting flights and the permits for visiting the gorillas in Rwanda was finalised. There was a great build up of wonderful experiences with nature and people throughout our journey. There were only minor things during the preparation and the trip - which I shared with the company directly - that can be improved to move to a 5* rating.
The experience we have had with Jacada was just amazing. There was not one glitch in the entire adventure and they made our trip one of the best we have ever had in our lives, and we have traveled quite a bit. I highly recommend using them, the planning stage was fabulous, the staff was very patient with me, and I can be quite a handful. They were also knowledgeable as well as accommodating to our needs and wants. I can't say enough how wonderful they were. FANTASTIC! GREAT! FABULOUS! MARVELOUS! THE BEST!!!!!!!
We had an amazing time in Tanzania last November thanks to the efforts of our Jacada Travel consultant, Emily Hunter. Having been to Southern Africa before, we chose Tanzania to experience a new and different part of that amazing continent. Emily's expertise and guidance made our trip incredibly memorable. We explored the Ngorongoro Crater, witnessed the Great Migration in the Serengeti, got up close and personal with the amazing chimpanzees of the Mahale Mountains, and finished with a relaxing beach holiday in Zanzibar. All of our accommodations and guides were first rate. The Crater Lodge was beautiful. Lamai Serengeti was perfectly located to experience the abundant wildlife of the Serengeti. Greystoke in Mahale is an absolutely unique and special place. And, Matemwe Lodge in Zanzibar is stunning and a short boat ride from snorkeling and diving in crystal blue waters. If you are looking for the ultimate safari experience, I strongly recommend Tanzania and all it has to offer. And, certainly I can't recommend strongly enough contacting Emily Hunter at Jacada to plan your trip.
We have used Jacada twice for our family vacations. Their attention to detail is fantastic and we had no glitches on our most recent trip to Morocco. The local guide was better than we could have hoped for.'We would definitely use Jacada again.
Our experience with Jacada blew our expectations out of the water! The attention to detail, itinerary, and overall service made our honeymoon truly a once in lifetime experience! Special thanks to Em and Angela for setting everything up and making the experience all the more amazing! Ever tour guide, driver, hotel, excursion, and recommended restaurant was spot on! I would highly recommend them to anyone looking for a carefree, personalized, luxurious vacation...can’t wait for our next one!
We could not have wished for a more luxurious or well organized tour. Everything was well thought out as per the information and preferences that we had provided beforehand, from content and highlights of tours that we wanted to do, down to particular wines that we prefer. The staff in London to the staff in the different countries that we visited were extremely professional and well informed. All of our tour guides were so knowledgeable and obviously enjoyed their job, and were proud to share information and anecdotes with us. All of this contributed to making us feeling so special and make our memories unforgettable. We cannot recommend you enough, absolutely first class - thank you x
I do not normally write reviews, but I have to make an exception when a firm more than exceeds my expectations multiple times. I have now worked with Jacada for three trips, to three different continents, and I can unequivocally state that they are experts at what they do, which is to create incredible travel experiences that will give you lifelong memories. Everyone I have worked with at Jacada, most recently Em, have listened to what we were looking for, and crafted itineraries that surprised us, exceeded our expectations, and left us waiting for when we could plan our next trip. Jacada is my example of what a world-class travel agent should be: knowledgeable of all the little things that will enhance your trip in ways you could never anticipate; focused on paying attention to who you are so your trip is personalized to you; and connected to the local guides, destinations, and street knowledge that give you a unique, individual experience. I have worked with other travel planning agencies in the past, and Jacada is at an entirely different level of creating experiences that are unique, treasured memories. Cannot recommend highly enough.
We thoroughly enjoyed our trip to Morocco planned by our expert travel agent Em Hunter and her support staff. Thanks Jacada I will definitely use your agency again.
From planning through to your actual holiday, Em, from Jacada was an absolute star, making sure that we were well taken care of.It seemed quite apparent that Jacada had matched us with Em, due to her personal experience in traveling within Africa. She then proceeded to personalise our trip in a way that truly made it our trip, and not an off the shelf package.We experienced a minor transport issue (not Jacada's issue) however they were quick to respond, and minimised the impact, to ensure that we did not have to worry, and our vacation could continue.Truly a fantastic vacation, which exceeded our wildest imagination. Could not have asked for more
Emily Hunter was an excellent ! In fact , I made a mistake planning our international flights and she arranged the best option as to not inconvenience us at end of our trip to Africa. Our family of 5 was never disappointed EVER on our adventure to East Africa ! We saw it all and felt it was money well spent! Thank you, Emily , for a fantastic trip to beautiful Tanzania and Zanzibar.
Two weeks back from an amazing bucket list trip to South Africa and Zambia and I can't stop gushing about it. This trip exceeded my every expectation. Em from Jacada Travel curated a perfect trip - from the hotel selections, tour activities (including a picnic on Table Mountain (our Cape Town tour guide Terry was knowledgeable and wonderful) to hand written notes and a surprise birthday safari birthday celebration. The lodge and rangers were excellent. No detail was omitted and I love the sunset cocktails! The one annoyance (and not a major issue) were the mosquitoes in the hotel in Zambia. I am looking forward to another African safari next year planned by Em! Lovely!
Our family vacation to Kenya was so much more than I could have ever expected! As soon as we landed in Nairobi, Kenya we were treated like VIP, like family. Everything was planned perfectly but still very relaxing. We cant wait to go back to beautiful Kenya. Thank you Emily Hunter for making our vacation the best one ever.