My family first put foot on African soil circa 1817. My paternal great-grandfather – a William Mcluckie from Paisley in Scotland – travelled across South Africa from the Cape of Good Hope to the Pilanesberg area with his partner Robert Schoon. They ended up being contemporaries of Mzilikazi (one of Shaka Zulu’s Generals and the father of the Ndebele nation) and the famous Missionary Robert Moffat. My maternal great-grandfather was one of the founders of the Gonarezhou National Park in Zimbabwe, and both families spent years farming in Africa.
I was born in Scotland, but grew up in South Africa, where I lived for almost 20 years, five of which were spent doing volunteer work with the Zulu and Xhosa communities. As a keen traveller, I have an intimate knowledge of South Africa, Botswana, Zimbabwe, Kenya, Tanzania, Namibia and southern Mozambique, Madagascar, Uganda, Rwanda, Virunga National Park in DR Congo and Sao Tome and Principe. My enthusiasm for African hospitality and the romance of the African wild is second only to my love of African wildlife and culture.
Ask me about honey badgers, birding and the politics of conservation in Africa.
Jacada's experience and guidance for crafting a memorable Southern African experience exceeded our expectations. Byron's first-hand knowledge of the hotels and camps enabled him to recommend less obvious and known destinations which were absolutely first class. Highly recommended and will use Jacada in the future.
I just returned from a fabulous trip to Iceland (Aug. 2019). Jacada put together an amazing itinerary and provided me with guides who were exceptional. I traveled with my sister and, though our interests were different at times, our guides - especially Petur - managed to satisfy us both. From start to finish, including the preparation that Jacada helped us with pre-trip, we couldn't be more appreciative. This trip turned out so well that I fully intend to recommend Jacada to others. What we saw and experienced has given us memories that will last for a lifetime.
We have used Jacada Travel for 3 epic trips to Africa over the past 5 years. For each trip, Byron arranged an itinerary that met our desires and with the least amount of travel time between lodges. All of the lodges, game drives, flights, transfers, etc. were 5-star! Byron and his team kept us informed about the trip from the beginning of booking all the way through to the end including some nice notes along the way. We will certainly be using Jacada Travel for future travel, in Africa and elsewhere.
Many activities, first & third hotels very good, Vik ok but dinner quite good. Overall food unexpectedly wonderful in Iceland. Overall first hotel the best. Our guide, Pietr, made this trip amazing. Immediately I felt he was looking after us, very quickly felt totally comfortable. He added extra stops & was totally patient plus concerned about my interests & my sister’s interests which differed at times.
OUR HOLIDAY WAS VERY WELL ORGANIZED BY JACADA TO THE LAST DETAIL .LOOKING FORWARD TO TRAVELLING WITH JACADA AGAIN NEXT YEAR
We’re very experienced travelers but this was our first time in Iceland. Jacada and their Icelandic affiliate delivered a fantastic 5 day experience. Our guide Siggi was among the best we have had on any trip. As a mountaineer he read the weather in exceptional ways and redesigned our itinerary on the fly to minimize the impact of the wind and the rain. He was personable and informed. We chose to not go ultra luxury in hotels. It was a good trade off since we spent long days with experiences as long as the daylight lasted. Overall, smiles all day every day! Kudos to Jacada and Siggi for a job exceptionally well done.
Byron planned an amazing 12 day trip to South Africa for my family. We traveled to four different places and everything was coordinated perfectly. Additionally, all the lodges and hotels were great as were the tour guides. Byron was also extremely responsive when we had questions both before and during the trip. We highly recommend Byron!
Our trip was South Africa --> Zimbabwe --> Kenya Jacada's people are very knowledgable and passionate. All details were well cared for. We can't wait to go back!
Another wonderful trip organized by Jacada
I came to Jacada with a non-standard itinerary, and they put together everything I requested to travel in 4 southern African countries we had never previously visited. They chose great lodges for us, and coordinated 15 short flights with a minimum of sitting around in airports. There was someone to meet us at every stop, and, with all the moving around and opportunities for things to go wrong, the whole trip went off flawlessly.
Eager to go, full of curiosity, and utterly ignorant about East Africa, I scoured the internet and decided to contact Jacada. Byron listened carefully and turned my random suggestions into a perfectly organized, extraordinary experience. My daughter and I felt well cared for every step of the way and the Jacada team was always quick to reply to any queries or concerns. Byron even took the time to meet with us at one of our stops. We traveled through four countries in two weeks, from mountain gorillas to myriad zebra crossing the Serengeti, and never once had to fret or stress about the logistical stuff, confident that Byron and his colleagues had us covered which allows us to truly savor the experience . Thank you.
We have used Jacada for trips to Africa and South America. Each experience has been fantastic. They provide top notch reliable service!
Outstanding trip enhanced by our guide/driver Jón.
Jacada organized an amazing African adventure for our family. We are all eager to go back, and we will definitely deal with Jacada again!
My wife and I just had an amazing trip exploring the wonders of Morocco. Thanks to Jacada, we were set up with an amazing driver and tour guide who were clearly focused on ensuring we had the best experience possible. The accommodations were spectacular, the information given by our guide was extremely interesting and insightful, and the transportation to and from cities and sites was safe and comfortable. We fell in love with Morocco thanks to Jacada!!
Great to visit leopards and lemurs! Byron did an excellent job planning the trip with our limited time frame to maximize our time out viewing animals. All connection details were well-thought-out and follow-up while we were on the trip was well-done, including a message from Byron at each location. Came home with fabulous photos and the desire to return!
I had an excellent experience working with Jacada Travel! It was an easy process to book, and the trip was seamless! I would definitely use this company again to book an international trip!
Byron arranged a Fantastic honeymoon for us to Slovenia. He made it a stress free experience for us by handling everything and being available to answer any questions we had which is priceless after the stress of planning a wedding. Thank you so much for everything thing.
Nice to receive personalized service; knowing there will always be someone on the other end of the phone line in the country one is visiting is great; we benefit from your expertise.
Byron and his team at Jacada put together a fantastic dream vacation for me and my husband. Our bucket list Safari trip to South Africa and Zambia was perfect for us! Byron and I talked over the phone several times so that he had a good feel for the type of travel we prefer. We started planning the trip about a year in advance which helped Jacada secure wonderful accommodations for us. Our expectations for the trip were high, but somehow Jacada was able to exceed them! Every detail was executed to perfection. Not only would we book another trip Jacada, we have already recommended Jacada to two close friends.
This was a trip of a lifetime and Jacada travel couldn’t have been better!! The accommodations were 5star , the people couldn’t have been nicer and we were met at every airport as planned. It was a fabulous stress free experience!! We loved the Cape Grace and fell in love with Jabulani our safari camp!! It was superb
Byron is amazing. He planned my trip to South Africa and I had a blast. Never had to worry about a thing.
Best travel experience ever!
Excellent service from start to finish. Thoughtful and well-planned itinerary. All transfers, flights and internal flights went smoothly. Great accommodations, and for our trip, great game viewing. Anyone planning a trip to Africa should seriously consider Jacada.
Byron and Angela were very responsive to any questions we had from the initial planning to the start of our trip. Byron stayed in touch with us to insure that each phase of our trip was executed as planned. The staff who met us at each point were prompt, efficient, helpful and knowledgeable which made us comfortable in a foreign situation. The Jacada experience was 5 star in all aspects. I highly recommend it and hope we can use Jacada in the future.
Trip of a lifetime. Jacada looked after every detail and made for a easy relaxing adventure. The trip exceeded all expectations.
The trip was planned and executed flawlessly. Each flight and change of camp was smooth and people were always there waiting for us with a smile. The guides and accommodations were amazing - from tented camps to city hotels. Thanks to Jacada for a wonderful experience!1
Every single detail was organized perfectly by Jacata travel .Warm welcome and top service from the people in South Africa from the moment of arrival through the end of the travel and beyond . Many thanks for a wonderfull holiday Maria
My husband and I took our 13 year old son to Iceland. Looking for a private to small tour, I reluctantly put my name and phone number on Jacada’s website. Byron called and informed me about his company. He asked for 24 hrs to present his itinerary which he assured me would be superior to one that I was considering. Our trip was more than I could have anticipated. We felt our three guides were selected to fit our every need. They were knowledgeable about the culture,history,and geology of Iceland. They were passionate about our environment and protecting its mysteries and miracles. We plan to travel with Jacada in the future. Being a somewhat seasoned 72 year old traveler, I simply can’t imagine planning another trip without using Jacada.
Byron and Angela put an amazing vacation together for my family. They thought of everything to make our trip a wonderful experience. I can't say enough good things about them or Jacada.
Everything was great and came off seamlessly. Jacada is our go to for international travel. If Dubai becomes one of your destinations, we highly recommend The Palace Downtown hotel; and and for pass through travelers, the Intercontinental at the airport. Jed Rosenthal
Fantastic experience overall. Local guides outstanding. Byron and team did an excellent job helping to secure accommodation and make the whole trip happen and very very helpful, knowledgeable and responsive. Accommodation at Bisate was world class. Rwanda was a delightful country to visit and clearly seeing the gorillas was an incredible experience.
Beautifully organized--would not have changed a thing. Thank you for the best trip ever!!!
Fabulous service....Anton and Byron came through immediately when we had issues that needed to be resolved. Great vacation specifically designed for our needs.
Honestly, the most incredible experience of our lives. Everyone on the Jacada Travel team was kind, responsive and made everything so easy. We love Jacada Travel and look forward to many more trips to come!
Byron from Jacada Travel planned the perfect Iceland vacation for us. Not only did he listen to my requests and implement my ideas, he organized the trip in such a way so that each experience built on the previous one. The other staff at the agency was in continuous contact to make sure that our packing list was complete and that we understood our itinerary. Our trip was filled with excitement, and our guides were specifically selected by Byron to match our family's needs. We could not have asked for better guides - they did everything they could to ensure our experience was the best it could be. Iceland is not an inexpensive place to travel to. We may have spent a bit more using the finest travel agency, but it was a worthwhile investment in ensuring that our trip was phenomenal.
We had Jacana Travel organize for us a trip to South Africa, Zambia and Botswana. They did a fantastic job as everything went according to plans. The places they suggested were great and all of us had a very pleasant experience. We have no reservations in recommending Jacana to anyone looking for a diverse trip where all the details, including some handholding, are taken care. Jacada also understood what we were looking for in a trip and made great recommendations in regard to where to stay and what to do.
Jacada organized a two week trip through South Africa. Byron at the London office spent a lot of time discussing our wants and helped us narrow down our choices to give us the best and most varied experience within our time frame and our budget, and boy did he succeed! Everything went like clockwork--from the initial contact at the airport where we were whisked through the incredibly long line up at passport control ( after 30 hours of travel, that was the best thing ever!), to the amazingly sumptuous lodges, to the drivers who took us from one destination to another. I felt like a princess on this trip and am now officially spoiled and unwilling to settle for anything less. Thank you for a wonderful experience
Jacada travel was absolutely wonderful from start to finish. They put together an incredible package for us, the accommodations were fabulous, the food was superb, the people were wonderful. Every detail was attended to and all our tours and transfers were spot on. I would highly recommend this company.
Byron Thomas worked closely with us to put together an itinerary for our trip to South Africa that was customized to our wishes. No detail was left to chance! Jacada and their people are wonderful to work with! I highly recommend Jacada!
We used Jacada Travel to organize our trip to South Africa as we were finding it difficult to arrange some of the transfers and to decide which safari lodge to stay at. It was the absolute best decision we could have made! Byron listened to what we wanted to see and do and then developed an amazing itinerary! The accommodations were excellent and the service was outstanding everywhere we stayed. Every detail was taken care of including having someone meet us at Johannesburg to expedite us through Customs and onto our next flight. We never had to worry about transfers or tours - all was taken care of in a flawless manner. The tour guides were knowledgeable and personable and the drivers were courteous and professional. Angela (our concierge at Jacada) answered all of our questions before the trip and booked restaurant reservations for us beforehand. She was able to change the day of one of our tours when the weather forecast called for rain. We were truly treated like VIPs throughout the trip! This was such an incredible trip all thanks to Jacada. I have no hesitation in recommending them to develop a luxury vacation you'll never forget!
This company offers SIX Star service. The work they did up front to ensure the trip was exactly what we wanted and within budget, was excellent. Their descriptions and understanding of the accomodations and places we would visit were extremely accurate.The places we stayed were the best each country had to offer for our budget. Every detail was cared for. We were treated like royalty by everyone. I can't say enough good things about Jacada Travel.
We are very experienced travellers and our recent trip with Jacada travel was amazing. They go the further yard to ensure you have an excellent trip. All pick ups and escorts through the airports were very smooth. The hotel in Capetown was hospitality at is best. Fire lit in out room with a bottle of wine chilling on our arrival. Restaurants booked and trips organised. With the Safari it was the best ever . We have been to safaris from the Amazon to Zim, and this could not be faulted. Exceeded our high expections of luxury camping. Well done everyone and thank you to all concerned.
All of our African travel was extremely well planned and quality of tours and personnel at jacada are one step over and beyond expectations.
Jacada travel organized a vacation for me that was perfect from beginning to end. I was asked what my desires were, what I most wanted to do and see in South Africa and then my rep, Bryan, made suggestions of his own. The result was a trip of a lifetime, mingling deeply moving experiences delving into the difficult history of this country with the amazingly vibrant city life of Cape Town and the eternal wonders of safari in two different safari camps. I had all the security of an organized tour with the personalization and solitude of my own private experience. I have special needs due to a mobility handicap and this was handled in a way that made me feel completely able and unhindered. I would never have thought that I could enjoy a vacation like this, but Jacada made it possible.
This was our first experience with a travel agency such as Jacada Travel. Our contact was Byron Thomas and without fail he answered all our questions and requests. He was an excellent contact. The whole trip was extremely well organized and there was not a hitch in our stay. The places Byron chose were all better than we had expected. From our experience we rate Jacada Travel as A1 and would recommend them to all.
My sister and I had been planning a trip to Africa for years. We just never knew how to get started. We spoke to Byron at Jacada and he took care of everything!! He was absolutely amazing. I couldn't be happier with the trip. It was honestly the best two weeks I've ever had. I will never plan a trip without Byron again!
Our first family trip to Zambia and South Africa, planned by Byron, was so amazing that we recently booked another family trip to Ecuador/Galapagos. We know it's going to be memorable! The whole team offered us great customer service, and we would recommend to everyone! I am so excited that Jacada has now expanded to Asia!
I would refer Jacada(Byron to be exact) to the closest of friends and family for all travel to South Africa. Jacada and Byron, our representative, went above and beyond to assure that all of our needs were met and that this trip was fully executed to our standards. We had no regrets, hiccups or reasons to think otherwise. My wife and I can't wait to book our next excursion through Jacada!
From the first phone call Jacada Travel was so professional, knowledgable, and helpful in the planning of our honeymoon trip. Jacada went well above and beyond what businesses do these days for their clients. We received a perfect itinerary so that we knew exactly what we needed to know for making such a trip. Their suggestions were "spot on" as for places to stay. Each new destination was as fabulous as they'd promised and every detail was always there. I can't thank them enough for such a beautiful trip and I look forward to working with them in the future. Thank you with all my heart Jacada. The white roses in the rooms did not go unnoticed either. You are absolutely top notch and first class.
I had a fantastic experience with Jacada Travel. My father and I worked with Byron at Jacada to plan a safari in Botswana's Okavango Delta. From the initial planning stages through the end of our trip, Jacada provided thoughtful, high-level service. It was one of the best trips we have taken and we will definitely return to Jacada for the next trip!
With many thanks to Byron who organised a pretty fantastic last minute week in Cape Town. All went very very smoothly although we organised our own flights and a two night stay at a guest house the connections between the whole week was the best. He worked very hard from the start to find us accommodation in what was a very busy time in the city. We were even met airside by their ground staff. The Cape Grace hotel organised by him was fantastic and only wish we could have stayed longer. We think we must have had the best room. A very special thank you to him.
From the very beginning to the end of the trip, Bryon was superb. He listened to our interests and guided us in selecting the best itinerary and lodgings for us. Every detail in country was handled perfectly. We were met by knowledgeable in country airport guides and drivers. The hotels were marvelous and we usually were given free upgrades. The private guides were knowledgeable and took us to all of the places that we hoped to see. Worth every penny of the cost.
Before taking this very expensive and unique trip, I contacted many agencies including the well known A and K. NO ONE paid attention to my concerns, requests and concerns like Byron Thomas from Jacada travel. It was really a collaboration that with his knowledge and my desires led to the most amazing trip ever!! Cannot wait to do it again. Here's to you Byron. Cheers and thank you!
I've actually made the following review below and already made recommendations to my friend. Can't beat Jacada, especially in Africa. My good friend, Byron, was a big help in arranging this wonderful trip. Since the destination doesn't have to be limited to South Africa, take a look at the website for a full range of choices and price. The trip is fully customized to your needs and taste (not to forget flexible price range), so feel free to browse and ask Byron for any questions. I initially tried to book the African honeymoon through a travel agent in Korea which I personnally know (someone quite famous for arranging trips with Samsung partners and so on). But honestly speaking, professionally, I have no doubt Jacada Travel was a better choice. Personally as well, Byron's a good sport. You won't regret choosing Jacada and especially, Africa.
Where to begin…………The four Wheelers came away from this experience individually and collectively using words like “life changing”; “profound”; “unexpected”; “beyond expectations”; “different”; “more than expected”; “awe inspiring”. We all agreed that our 2015 vacation will most definitely be a return to Africa……..I have personally travelled to over 50 countries and the place that I want to go back to is Africa….certainly Tanzania, but perhaps more broadly to encompass South Africa; Botswana; Uganda; Rwanda and more. The accommodations : outstanding but very different in each locale. Legendary Lodge : made completely welcome by Russell and his staff…..superb quarters but next time we’ll start our trip with two nights there not one. Crater Lodge was like living in The Shire (I’m sure I saw a Hobbit or two….although it might have been a baboon with big hairy feet)…………………quaint, but the ultimate in luxury with staff that excelled and seemed genuinely (as opposed to it being their job) wanting to please and make us welcome. The walks back from dinner accompanied by our Askari knowing that Cape Buffalo or Elephant lurked yards off our path was exhilarating and an adrenalin rush….food was outstanding and accommodations themselves were 6 star….including the rose petal bath each night for Candace Chem-Chem : great food; charming hosts/hostesses/ loved the baby mongoose/ walk with the giraffes; discovering the “Little Five”; breakfast amongst the Baobab trees; and the spectacular Sundowner on the (dried up) lake…………truly luxury at its most decadent. Mwiba : the highlight of the trip…….stunning property; delightful hostess (Ann-Marie); incredible experiences -- 15 feet from a roaring lion at 10pm….in an open Land Cruiser, in the dark (adrenalin rush bigtime); watching an angry matriarch elephant trying to find us in our blind at dusk…..with her breeding herd of 12 standing right behind her!; leopard eating her kill, in a tree with hyenas lurking directly below……and on and on. Great food and a willingness to feed us at any hour whenever we came back after dark; service from the local staff who would put the best restaurants in the world to shame………………who’s “you’re welcome” always seemed to come from the heart with a smile. A day at a Maasie boma…………seemingly not as tourists but as guests who were glad to see us (except the tribe that was willing to shoot us with poison arrows if we took their photos (sorry, no pictures of them to share!). If we only return to Africa to visit one place, it will be Mwiba. How could you not want to go back? Mobile camp : great experience and the only way to get amongst the migration. Saw every animal and bird in existence I think. How else to describe it other than "life changing".....maybe "perfect"? Thank you Sam and Byron at Jacada. You were superb!
You can trust Jacada and Byron, met them online and did not what to expect. Every expectation was exceded.
Byron at Jacada did an amazing job organizing and planning our trip to South Africa. Everything ran smoothly and we were able to do things only locals know about. My husband and I were able to focus on our adventures (safari and shark cage diving) instead of worrying about the details. I highly recommend this service.
I would recommend Byron at Jacada Travel to anyone - he designed a trip for my daughter and I that was absolutely perfect! We were taken great care of and the hotel and Game lodge that were chosen for us were gorgeous! The day long cape tour was unforgettable and our driver was very knowledgable! So glad we included several days of Safari per Byron's suggestion - an incredible experience that we will never forget along with gourmet food at every meal! The Londolozi Varty camp was breathtaking and luxurious at the same time, and the staff was everything we could have asked for - not a thing we would change, except to stay longer!! Jacada took great care of us!!!
Because of a relatively short timeframe, we were having a hard time finding the perfect safari lodge and the perfect dates. Byron kept looking until we found it. He made sure that everything on the trip was well timed and that we were always taken care of at each leg. The accommodations he selected were beyond expectation. There were little surprises throughout and quite honestly it felt like being royalty.
There is not one thing I would add, subtract or alter to our vacation in Africa. From the moment we stepped off the plane in Johannesburg to the time we were back in the airport to return home we were taken care of royally. Our trip involved four camps, three countries, border crossings, little 6 seater planes and all of it was handled efficiently and with attention to our needs. I have dietary restrictions which Jacada informed the camps about and with one exception, which was not the fault of Jacada, my needs were met with delicious, carefully prepared meals. (The exception was sorted out by Jacada to our satisfaction within days of our arrival home.) Each camp provided us with a different experience, as promised by our wonderful agent, Byron Thomas, but all of them went above and beyond to help us celebrate our anniversary. We had private dinners, lunches in the bush, on a private island. . . I had ridiculously high expectations for this trip and anticipated it with such exuberance that my husband and I feared it couldn't live up to our hopes. I have to say that not only did it live up to those expectations, it exceeded them in every way. I can't recommend Jacada Travel and Byron Thomas highly enough--I hope to travel with them again in the future!
Booked through Jacada Travel for the first time as their website was the best and they offered to tailor my trip to our requirements. Byron phoned me back within 2 minutes of my first email enquiry and immediately had some great suggestions on how to improve the itinerary to get more out of our trip. His passion for Africa showed in his personal knowledge. He put together a first class trip with all the elements and transport meshing together seamlessly. The ultimate was being met off the airbridge on arrival into South Africa and whisked through immigration - fantastic.
From the first interaction our entire experience with Jacada Travel was excellent. When we arrived in Capetown the weather was lousy and this immediately disrupted our plans. Jacada's in country support Tracey Wren from New Frontiers immediately went to work to reschedule our activities in an effort to get us on a shark boat which they knew was very important to us. They were prompt and highly responsive. While we all know you cannot control the weather our vacation would have had a disappointing start without the diligent work and relationships of the in country agents. All the reservations, payments, transfers and connections were all on time or early. If you are ever going to Africa for the first time and want to have a great experience and lower your stress level use Jacada. They have great people who know the area and the activities. Our family would definitely use them again. Chris, Sandi and Ben Higgs
As long as price is not a restriction Jacada can be relied on to put together a superb tailor made holiday to fit your requirements. Like all travel companies they have their favourite destinations, hotels etc to persuade you to go to but at least in their case your are assured luxury, good service and well organised trips. Their level of detailed planning is top notch
Byron at Jacada travel organized a super African vacation for our family, despite substantial challenges from us. Our group consisted of nine person, ranging in age from 10 to 74, traveling around the world from different locations on different days and ultimately meeting up in Cape Town. That is a lot of moving pieces, but despite all the logistical challenges, Byron and the Jacada team organized a magnificent holiday that was enjoyed by all. In Cape Town, we enjoyed an "eating tour," a trip up Table Mountain, a tour of Robbin Island, a cultural walk through the City, a tour of Cape Point, and a magnificent Christmas dinner. Byron then organized an unforgettable safari in the Okavango delta in Botswana. Thereafter, we returned to South Africa for several relaxing days in wine country. We could not have had a better time, and we all highly recommend Byron and the Jacada team.
I have already submitted my lengthy review about our trip to our trip coordinator Ciara who did a wonderful job! This is our second time using Jacada for travel in Latin America. While we had a few hiccups it did not impact us too badly and our experience. These hiccups were not due to Jacada but the local agency in Chile. The local guides were fantastic and always wanted to go out of their way to make our visit to their country perfect.
We were thrilled with our experience in South Africa. Jacada arranged the entire itinerary for us and there was not one flaw in the choice of lodging, accommodations, flights to and from the lodges, transportation to and from the hotels, or service overall. All in all, a magnificent trip!! Yes, indeed we saw the Big Five and many other animals also! Kudos to Byron at Jacada!!!
Byron and his Jacada team were amazing. Everything went as planned and our family had the best time.
We went to Jacada Travel to plan a trip of a lifetime to South Africa and Victoria Falls for our multi generational family and they exceeded our expectations. Every lodge they chose for our family was the perfect mix of comfortable luxury with great staff who introduced us to the culture and spirit of Africa. We celebrated 3 birthdays during our trip and Samantha was so attentive to details that every celebration was perfect. They also made great use of our time so we didn't waste hours over nighting in Johannesburg waiting for a flight. Thank you Jacada Travel!
Without reservation, my wife and I would highly recommend Byron at Jacada to plan an African trip. His instincts as to what we'd enjoy, his choice of recommended accommodations, and his personal attention to detail were unparalleled.
On July, 2015 our family traveled to Iceland with Jacada. It was by far the best trip we have ever gone on. Tours and activities were perfectly organized, individually tailored to our interests and every day was awesome. Our guide, Eythor, was incredibly knowledgeable, listened to us and added unique activities based on our interests (including finding a local zoo for our boys once he saw how much they liked animals and a pizzeria once we started feeling a bit homesick for NY food). I will definitely travel with Jacada next time around.
I have just returned from South Africa, a trip that I have waited over 25 years to take, it has always been my life long dream to go on safari and Byron and his amazing team made it happen. I found Jacada Travel purely by accident while I was researching safari's, as I was travelling alone it was very important to me to have the right agent working on my behalf. From the first time I contacted Byron to let him know what exactly I was looking for, the service has been nothing short of OUTSTANDING. He put together an itinerary for me that was privately guided, the accommodations were beyond exceptional. Firstly it was 4 nights at the Sea Five boutique hotel in Camps Bay, just outside of Capetown, then it was on to 2 nights at the Birkenhead House in Hermanus for shark diving and whale watching, the view of the ocean and breaching humpback whales from the Birkenhead House was absolutely breathtaking. Then it was on to the highlight of my trip, Chitwa Chitwa for 4 nights and 2 daily safari drives (a total of 8). This place is magical, from the view of elephants playing around in the waterhole from the deck of my lodge, to the abundance of animals I was privileged to see during my drives. On my first drive I was lucky enough to see 3 of the Big 5, elephant, lion and buffalo, the next morning drive I saw the other 2, leopard and rhino. I left a piece of my heart at Chitwa and will cherish my time spent there forever<3 The guides and hotel staff everywhere I stayed were phenomenal, and the service from Byron and Alec was like nothing I have ever experienced, right down to my little black travel book which I received about a month before my departure date, and to the little welcome notes that were waiting for me upon check in at my accommodations. Five stars doesn't seem like enough, I wish I could rate them much higher. My advice to anyone looking to book a trip of a lifetime is don't look any further than Jacada Travel, I guarantee you will not be disappointed. Thank you Byron and Alec from the bottom of my heart for putting together this wonderful trip and giving me the memories that I will treasure for the rest of my life. <3
Wonderful vacation to South Africa with Jacada Travel. Trip planning by Byron was thoughtful, innovative and responsive. We achieved all that we wanted to plus lots of additional experiences along the way that only true experts on South Africa would be able to recommend and provide. The trip itself was flawless. Every driver and private tour guide was on time, professional and friendly. Each of the hotels, resorts and safari camps was excellent. But equally as important as the luxury accommodations and gourmet food was the chance to see and experience aspects of the real South Africa and feel that we had a chance to meet its people and, however briefly, be part of its world. We have no hesitation in recommending Jacada Travel and will use them again in the future.
Thanks to Byron and Alec with Jacada we had a fantastic trip visiting Cape Town, Sabi Sands, Zambia and Botswana. There recommendations on where to stay and excursions were perfect- from Manna Bay in Cape Town to Londolozi in Sabi Sands (saw the wild dogs) to Royal Chundu (Zambia) and finally to Duba Plains. Fantastic!!!
It's one of the most relaxing vacations we had. The itinerary and locations were timed perfect. The accommodations and their location were amazing, we could watch animals while sipping our morning coffee or while eating dinner. The escort guide was very knowledgeable and friendly and we enjoyed interacting with him. The driver guides were great too. Together they made every effort irrespective of time to meet our expectations. The food was wonderful and the chefs catered to our needs specially me being a vegetarian. The flights between destinations were worth, they saved a lot on travel time. This is our second vacation with Jacada and I think they are best in customizing a vacation. Overall it was a dream come true Safari.
Never in a million years did my wife and I ever think we would visit Africa as it was not on our radar We have travelled quite a bit and had some brilliant experiences,Africa to us was just a giant Zoo,too touristy,not what we wanted ,because of our previous experience with a Jacada South American trip we new that if ever we did go to Africa then it would only be with Jacada,so we decided to swallow our pride and go for it During our pre trip chats with Byron it was obvious to us that this was going to be special. Not for Jacada the bog standard accomadation and tour guide.this turned out to be the trip of a lifetime purely and simply because of the quality of the guides who in my opinion could not be bettered,we saw things including a lion kill that other groups missed out on because of our guides patience and knowledge even the small things such as identifying every bird that we saw As far as accomodation goes,we do like our comfort and are discerning as far as hotels and lodges go the 4 lodges we stayed in were amazing once again down to the quality of the staff,we were overwhelmed by the friendliness and pure efficiency by everybody,maybe that is a natural trait of Tanzanians Listening to all of my friends and family who have done safaris in the past no matter how hard they could not convince us I do not think that any other company could top what Jacada did for us,they may not be cheap but you only get what you pay for is our experience in life What I think is also important is that my wife and I are in our mid sixties yet we found the whole safari experience with Jacada incredibly comfortable and a pure joy
Some thoughts regarding the climb: The guides and staff were excellent. Jacada truly arranged a luxurious climb. My son and I had a support staff of 28 to accompany us on our climb. I have nothing but positive thoughts regarding the staff, meals and accommodations. It was as comfortable as possible, given the circumstances and challenges of climbing Kilimanjaro. As for the climb itself, there were two difficult aspects; a) breathing at the high altitude and b) the hike on the day you summit is very difficult and requires a positive attitude to make it to the top. Besides those, the hardest thing for me, was the temperature at night. We woke up one morning with ice covering our sleeping bags. But, we wore plenty of layers and managed to sleep. Overall it was a fantastic lifetime experience and being with my son, made it extra special. What can I say about the safari? It was beyond expectations in terms of luxurious accommodations and seeing - up close - all of the wildlife of the Serengeti. If I had to pick a favorite lodge, which is a difficult choice, I would select the experience at Faru Faru at the Grumeti Game Reserve. The accommodations were spectacular, the intimacy of the lodge we particularly enjoyed, and the staff was outstanding. We loved the experience of being able to go off road to view the animals. We were able to get so close and see the wildlife without binoculars. Sometimes a little too close. HAHA. However, having said that, please don't take away any negative thoughts about Serengeti Lamai or Ngongorgoro Crater Lodge. All three were spectacular experiences. The Ngongorgoro Lodge was really something special. All three of our safari guides - we rate as excellent. They were polite, knowledgeable and took excellent care of us. We were extremely lucky in that we saw the big five, a cheetah kill, four river crossings (one that lasted over 30 minutes) and a crocodile kill. An outstanding safari and trip. The Legendary Lodge in Arusha was a great place to base our trip. The lodge and staff were outstanding and took very good care of us. Thank you for your help in arranging a fantastic trip.
We used Jacada for our safari/beach trip combo to Zambia and Malawi and had some great guidance from Byron Thomas. They only work with the best!
Jacada (Byron specifically) planned us the most amazing adventure for our honeymoon. We could not have asked for a better experience in any way! Simply incredible! Thanks!
Well organised, best rooms in hotels, good guides, transportation fine.
My husband and I wanted a unique honeymoon and we were interested in Iceland so after some research I called Jacada and spoke with Byron who mapped out an amazing trip. He said we could virtually show up with just our passports and everything would be taken care of and he was right...we didn't have to worry about anything or plan what we would do next....we didn't have to look at maps and worry about transportation....our personal tour guides were excellent and the hotels and restaurants were awaiting our arrival. We truly had an epic vacation.