Our tailor made trips to South America are designed to make sure that you make the very most of your time. Based on our years of experience, we've taken a great deal of care creating well-balanced travel plans where everything works perfectly together. You can use them as a template, or simply inspiration. We will tailor make your trip to make sure it suits your requirements exactly.

We choose our hotels based on an understanding about quality. Wherever possible we choose only small hotels with friendly & helpful staff, as these are the places and the people that will really help to make your stay a much more personal and enjoyable one. Our appraisals of hotels are honest, as we'd like you to make an informed decision and choose the accommodation that's genuinely best for you; after all, our best advertising is our satisfied customers.

Our philosophy is that once you've booked you shouldn't have to worry about anything else. All of your flights are organised and at every airport there will be our contact waiting to take you to your hotel. Whilst you are on your travels you have the peace of mind that there's nothing else to check and there is always someone on hand to make sure that everything goes perfectly.

We realise that it's important to get the very most out of your trip. That's why we make sure that you're fully and honestly informed in both the booking process and the holiday itself.

We are constantly researching our destinations and using our network of contacts to make sure that we can provide the very best information for you. We produce a pack for all of our clients once they book, detailing each of the destinations with recommendations for restaurants bars and other activities you might like to book as well as more practical information as to what you should bring with you and local etiquette.

It's very important to the traveller to be confident in their agent, that's why we do our utmost to make sure that you are fully protected.

ATOL Protection
The air holiday packages shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 9761. Please see our booking conditions for more information.

Further Protection
In addition to this we have also taken further protection for those making trips without international flights included, offering cover to to our North American and European clients.

Total Payment Protection (topp) Policy cover:

In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 and the Civil Aviation (Air Travel Organiser’s Licensing) Regulations 1995 an insurance policy has been arranged with Travel & General Insurance Company plc, authorised and regulated by the Financial Services Authority, to protect customers’ prepayments in the unlikely event of our financial failure and paid in respect of:

- flight inclusive packages commencing and returning to the UK
- non-flight inclusive packages commencing and returning to the UK
- flight inclusive packages, where the initial flight from your home country, which is outside of the UK, was included in the package price of the holiday
- the ground handling aspects of packages where the customer is responsible for arranging travel to the destination
offered in this brochure/literature/document/on this website (subject to the terms of the insurance policy), for:
- a refund of such prepayments if customers have not yet travelled, or
- making arrangements to enable the holiday to continue if customers have already travelled, or
- repatriation of customers to the UK or their home country as may be applicable.

Customers’ prepayments are protected by a topp policy. In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request.